Spoleto - Varginha - MG
3.1/5
★
based on 8 reviews
Contact Spoleto
| Address : | Spoleto - Shopping Via Café Gardem,Rua Humberto Pizzo, 999 Loja 91,Vila Verde - Jardim Canaa, Varginha - MG, 37026-280, Brazil |
| Phone : | 📞 +778 |
| Postal code : | 37026-280 |
| Website : | https://www.spoleto.com.br/tabs/cardapioapp |
| Categories : |
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Paulo Farias on Google
★ ★ ★ ★ ★ Comprei dois combos, os dois com sobremesa, não recebi e nem fui informado antes que não receberia, falta de respeito com cliente, macarrão estava razoável!
 I bought two combos, both with dessert, I didn't receive it nor was I informed before that I wouldn't receive it, lack of respect with the customer, pasta was reasonable!
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Eduardo Oliveira on Google
★ ★ ★ ★ ★ Atendente sem um pingo de empatia, parece que nem queria estar ali (moça alta, branca), depois do desrespeito perdi a vontade de comer no restaurante, podia trocar essa atendente, isso aconteceu dia 13/05/21 às 15:00hrs
Attendant without a hint of empathy, it seems that I didn't even want to be there (tall, white girl), after the disrespect I lost the desire to eat at the restaurant, I could change this attendant, it happened on 13/05/21 at 15: 00hrs
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Alan Pratezi Penha Da Silva on Google
★ ★ ★ ★ ★ Em plena pandemia, a moça que prepara os pratos, usava a máscara com o nariz para fora. Ela retirava a máscara a todo momento, sobre os alimentos. Desistimos de comer por esse motivo. Acho que uma franquia desse porte deveria rever seus conceitos de qualificação profissional, além de que a área de alimentação deveria ter um maior rigor fiscal de higiene nessa fase de pandemia.
In the middle of a pandemic, the girl who prepared the dishes wore the mask with her nose out. She removed her mask at all times, over food. We gave up eating for that reason. I think that a franchise of this size should review its concepts of professional qualification, in addition to the area of food should have greater hygiene fiscal rigor in this pandemic phase.
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Weslley Glecius on Google
★ ★ ★ ★ ★ Simplesmente cheguei para fazer o pedido e nenhuma das colaboradoras que estavam no local não me atenderam, fizeram de conta que não tinha ngm ali, um ficou conversando com o motoboy e a outra (uma que usa óculos e atende com uma má vontade) fazia um prato.
Local tão bom... pena que o Atendimento não corresponde.
I just arrived to place the order and none of the collaborators who were in the place did not answer me, pretended that there was no one there, one was talking to the courier and the other (one who wears glasses and answers with a bad will) did one dish.
So good location ... sorry that the service does not match.
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Cris costa on Google
★ ★ ★ ★ ★ É uma pena o Spoleto é tão bom, para um atendimento tão ruim. O proprietário (a) deveria trocar as atendentes por pessoas que atendem melhor e queiram realmente trabalhar. Pelo que li aqui já tem muitas reclamações. As pessoas deveriam trabalhar com mais educação, atender melhor o público, afinal somos nós clientes que pagamos o salário deles.
It's a shame Spoleto is so good, for such poor service. The owner should change the attendants for people who serve better and really want to work. From what I've read here, there are already a lot of complaints. People should work with more education, better serve the public, after all, we are the customers who pay their salary.
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Bruno César Adriano on Google
★ ★ ★ ★ ★ Horrível atendimento. Atendende estressada e mal educada. Deveriam rever a franquia de Varginha MG. Atendente disse que porque estavam com pedidos atrasados do ifood ela não conseguirua me atender e se eu quisesse deveria esperar. "Se eu quisesse..????" Sei que a empresa não tem culpa e talvez a mesma (atendente) esteja em um momento ruim, porém, deveriam estar preparados pra isso e o cliente não tem culpa.
Horrible service. Responds stressed and rude. They should review the Varginha MG franchise. Attendant said that because they had late orders from ifood she couldn't answer me and if I wanted to, I should wait. "If I wanted..????" I know that the company is not to blame and maybe the same (attendant) is in a bad moment, however, they should be prepared for this and the customer is not to blame.
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Giovani Barbim on Google
★ ★ ★ ★ ★ Hoje, 25/05/2022 - Estive aqui com minha esposa e filha para montarmos o prato e a impressão que tivemos é que iríamos apanhar da atendente de tão rude e grossa. Não recomendo. Ficou nos apressando para montar os pratos só para poder ficar sentada na praça de alimentação com as outras funcionárias da mesma loja. Pessoas mal humoradas. Atendimento horrível. Tem outras opções, não percam tempo nesse lugar.
Today, 05/25/2022 - I was here with my wife and daughter to assemble the dish and the impression we had is that we were going to be beaten by the attendant for being so rude and rude. I do not recommend. She kept rushing us to assemble the dishes just so she could be seated in the food court with the other employees of the same store. Grumpy people. Horrible service. There are other options, don't waste your time here.
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Dri Meneguci on Google
★ ★ ★ ★ ★ Hoje, 01/05/2022 fui pessimamente atendida pela equipe do Spolleto do Shopping de Varginha. Tinha muito movimento e os atendentes estavam nos forçando a fazer o pedido num tempo em que mal conseguiamos escolher as opções. Em momento em que nos distraímos lendo o cardápio os atendentes nos chamaram e não percebemos já que eles gritavam entre eles, então a atendente que montava o prato deu um grito que do outro lado do Shopping dava pra ouvir, nos assustou, assustou outros clientes e nossas crianças, num tom agressivo e sem educação alguma conosco. Perderam bastante cliente com isso pois todos ali na fila ficaram indignados. Falta de preparo.
Today, 05/01/2022, I was poorly attended by the Spolleto team at Shopping de Varginha. It was very busy and the attendants were forcing us to order at a time when we could barely choose the options. At the moment when we were distracted by reading the menu, the attendants called us and we didn't notice as they were yelling among themselves, so the attendant who was assembling the dish gave a scream that on the other side of the mall could be heard, scared us, scared other customers and our children, in an aggressive tone and without any manners towards us. They lost a lot of customers with this because everyone there in line was outraged. Lack of preparation.
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