TimoTelhas - Guarulhos - SP
4.2/5
★
based on 8 reviews
Contact TimoTelhas
| Address : | TimoTelhas - Av. Dr. Timóteo Penteado, 4552 - Vila Galvão, Guarulhos - SP, 07061-003, Brazil |
| Phone : | 📞 +98 |
| Postal code : | 07061-003 |
| Website : | http://www.timotelhas.com.br/ |
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Elizabete Gon on Google
★ ★ ★ ★ ★ Excelente atendimento, moça loira muito atenciosa.Voltarei sempre.
 Excellent service, very attentive blonde girl. I will always come back.
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Edson Pereira on Google
★ ★ ★ ★ ★ Bom lugar para comprar, atende minhas necessidades e negociam preço, fazendo abaixo da concorrência
Good place to buy, meets my needs and negotiate price, doing below the competition
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Tati Polli on Google
★ ★ ★ ★ ★ No dia que fui comprar nesta loja. A vendedor mal consegui me atender pois estava atrás do bebê filho do patrão. O bebê queria correr pra rua e a moça toda cuidadosa não conseguia conter o mesmo que chorava aos berros
The day I went shopping at this store. The salesperson was barely able to help me because she was after the boss's baby son. The baby wanted to run out into the street and the girl, who was very careful, couldn't contain the same thing that she cried screaming.
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krisanderns on Google
★ ★ ★ ★ ★ Cuidado, não respeitam os clientes!
Inicialmente, conversamos com a Sra. Claudia uma ótima profissional, que nos atendeu e mostrou as churrasqueiras pré moldadas que a loja oferecia, porém, naquele momento não levamos a churrasqueira, pois não cabia no nosso carro.
Sendo assim, no dia 14.03.2020 às 09 horas da manhã a minha esposa ligou na loja, conversou com a Sra. Claudia e, pediu para reservar a churrasqueira (pois era a última), informando que até as 11:30 nós buscaríamos a churrasqueira.
Como o nosso carro era pequeno, o meu irmão, saiu do bairro do Belenzinho, passou na Penha de França, onde moramos e, nos deslocamos até Guarulhos para comprar e trazer a churrasqueira que anteriormente reservada.
Quando chegamos a loja às 11 horas, mesmo a Sra. Claudia tendo informado a dona da Timo Telhas que aquela churrasqueira não poderia ser vendida, pois estava reservada, a dona da loja simplesmente vendeu a churrasqueira para outra pessoa.
Inclusive, a dona da loja foi extremamente deselegante, agiu com falta de respeito e desrespeitou o Código de Defesa do Consumidor e, para piorar, ainda tentou colocar a culpa da venda da churrasqueira para a Sra. Claudia, que desde o início agiu atenciosamente conosco.
Ou seja, saímos de longe, perdemos viagem e, não conseguimos comprar e trazer a churrasqueira que estava reservada.
Por fim, tomem cuidado, pois é uma loja que não respeita o seu cliente, por isso, pesquisem outras lojas para não terem o mesmo aborrecimento que tivemos!
Be careful, do not respect customers!
Initially, we talked to Mrs. Claudia, a great professional, who attended to us and showed us the pre-molded grills that the store offered, however, at that moment we did not take the grill, as it did not fit in our car.
So, on March 14, 2020 at 9 am my wife called the store, talked to Mrs. Claudia and asked to book the barbecue (because it was the last), stating that until 11:30 we would pick up the barbecue grill.
As our car was small, my brother left the Belenzinho neighborhood, passed by Penha de França, where we live, and we went to Guarulhos to buy and bring the barbecue that was previously reserved.
When we arrived at the store at 11 am, even though Mrs. Claudia had informed the owner of Timo Telhas that the barbecue could not be sold, as it was reserved, the store owner simply sold the barbecue to someone else.
In fact, the owner of the store was extremely inelegant, acted with lack of respect and disrespected the Consumer Protection Code and, to make matters worse, she even tried to blame the sale of the barbecue for Mrs. Claudia, who from the beginning acted attentively with us .
In other words, we left a long way, lost travel and, we were unable to buy and bring the barbecue that was reserved.
Finally, be careful, as it is a store that does not respect your customer, so look for other stores to avoid having the same annoyance that we had!
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Rosana Folena on Google
★ ★ ★ ★ ★ Muito bom, fui atendida pela Claudia que me deu todo suporte para fazer uma ótima compra. Satisfeita!
Very good, I was attended by Claudia who gave me all the support to make a great purchase. Satisfied!
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Aloísio on Google
★ ★ ★ ★ ★ Ótimo atendimento!!!
Great service!!!
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Ede Fernandes on Google
★ ★ ★ ★ ★ Minha primeira vez fui bem atendido porém faltou um item " mas me prometeram que assim que estiver pronto me enviaram .?
My first time I was well attended but one item was missing "but they promised me that as soon as it is ready they will send it to me.?
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Pirulitando Eventos on Google
★ ★ ★ ★ ★ Tem muitas telhas, ferragens madeiras e de tudo um pouco na área de construção, em 2 endereços para melhor te atender.
There are many tiles, wooden hardware and a little bit of everything in the construction area, in 2 addresses to better serve you.
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