TIRE REPUBLIC - São Paulo - SP

I've done two jobs with them and my car always comes back very good, the mechanics take care of the cars as if it were theirs, give you suggestions and explain the best way for those who want to save and without worry, if you want a reliable place to take care of the your car this is the place.

Excellent service, I recommend a fair price

Get away from this place, you are specialists in breaking spark plugs in the engine blocks, I took my vehicle a matter of 3 months ago, for preventive maintenance, as it was already out of the factory warranty, and when removing one of the spark plugs, the mechanic forced it so much (without prior express authorization from the customer in writing or text message) that it broke in the block, it was necessary to rectify the block for a vehicle with Approx 42,000 km. After another two months, driving the vehicle, the engine went out of nowhere, I left it in the same workshop, because until then there was trust in them, after 2 weeks, they still didn't know the real problem, I decided to remove the vehicle from the workshop, at the time q I began to realize that, would start offering valve caps at prices well above the market, with the justification that the product was from an acquaintance (R$3,000.00 for a valve block and cap, when on sales sites like Mercado Livre, you can easily find only the valve cap at around R$ 500.00), I was hoping that, because they work with spare parts, there would be an acceptable base of values, before offering it to their customers. I paid for the service and parts used so far (about R$ 1,800.00), took the vehicle to a VW dealership, where depending on the prognosis, if proven, problems related to application errors, labor, non-original used parts , or another issue of responsibility of this company, I will certainly seek compensation from the court, both the costs that I will have to repair the vehicle, as well as TB, the amounts paid so far will be included. Regarding the service provided by the person in charge of the company, upon being informed of the reasons for removing the vehicle from this workshop, without continuing the repair, and this classifying the customer as a person who is there only wanting "CAUSE", it certainly shows the degree of professionalism of it. Honestly very disappointed with the service provided, I hope I'm out of the curve, and that other customers are being well served by them. Update 08/23/2021 I received a call from the manager of the company in question, requesting that I return with my vehicle for the completion of the service, and that they would put the head cage and I would not be charged any amount, but I understand that this proposal resembles a patient, who for issues of medical errors remain with permanent sequelae, and accepts to be operated on by the same doctor who caused them, that is, the problem in question in my view is "CONFIDENCE", which unfortunately no longer exists. The proof is that when I arrived at the dealership when I left my vehicle, some parts were already missing in the checklist made by them (right front fender, fixing screws of the air filter part, among others that may arise), which in the time of removal of the vehicle, unfortunately it was not possible to see it, mainly by a person who does not understand mechanics. According to the manager of this workshop, his father has a grinder / engine workshop, and has the cage that my car needs, and as I reported above, I was offered on this date without part or labor costs, now I wonder, will it be that it wasn't the same piece that was offered to me for R$3,000.00, under the allegation that it was from an acquaintance?? I honestly want to believe it's just a coincidence. Again regarding the replacement of the spark plugs in my car, I was not informed of the possibility of breaking it in the engine block, and if I had been warned, I would never proceed with its replacement. In fact, the replacement of the spark plugs in my son's vehicle, there were no problems, and certainly if there were, and he had been warned, he would not continue the attempt to remove the spark plug either, it is noteworthy that the professional who tampered with my son's vehicle, it wasn't the same one that tampered with my vehicle. The intention is not to generate fights or arguments, but only not to be harmed by your company anymore, for a loss that could have been avoided.

They performed the service on the same day, excellent service, poor quality work

Good and fast services, good professionals among them Marcelo who always works on my vehicle with a lot of quality...

I had an electrical problem with my car and according to the mechanic of this company the problem was the battery. I changed the battery. The car was turning off after about 10km from the aforementioned workshop. I managed to get home, (turning the car off and on several times). The next day, when I was going on a trip, the car wouldn't start. The negative battery terminal had not been properly connected by the mechanic. He didn't even bother to tighten the screws. I connected correctly, left with the car and about 5 km later it started to have the same problem that I had before taking it to the workshop. That is, the problem has not been resolved. I do not recommend this place at all. Bad experience.

I was on today's date 05/14/2022 around 10:30 am and at first it was found by the mechanics that the problem would be the burnt fuel pump. And only around 12:30 they took my car to fix it.. from that moment on they did everything in a great hurry! Their desire to leave was greater than to fix the problem with my car.. as soon as they changed the fuel pump, they did the test and the problem continued.. that's when they went to the electrical part of the car. They asked me if the car had insurance or a tracker and I said yes (tracker) that's where they went in search of the tracker module. They managed to find it and asked me to contact the tracking company. According to the tracking company everything was in perfect condition! From there, the mechanics removed all the harnesses and wiring from the vehicle and in this back and forth they made the car work! Then I asked about the bomb that at first was burned. They didn't like it and informed me that they weren't even charging for the electrical part they were messing with.. and from my questioning they informed me that they would charge a value of 100.00 for the electrical service.. that's when I asked them to deliver the pump of fuel that was in my car for me to take away and test it, it was from there that they started to insinuate that I was only running on the fuel reserve and they even talked about the mileage of my car that was very high! Finally they charged me 500.00 for the fuel pump, 100.00 for the electrical part and another 30.00 for the fuel filter. I gave up trying to debate, paid for the service and left! I turned the corner and saw that several electrical problems appeared in the vehicle! The front electric windows don't go up, the back ones don't go down.. the tracker was cut and the CNG system oscillating! I returned to the workshop immediately and showed the defects to the manager, I asked about the tracker where every type of defect caused by third parties is charged to me by the company for the repair to be done. The manager said that there was absolutely nothing he could do about the defect caused as I wanted the car to work and it was done! Conclusion leaves the workshop with all the CNG and tracker wires cut and camouflaged because they didn't even have the courage to tell me that they were damaged.. and the manager was not willing to help me at any time, leaving all responsibility on me and taking any and all blame from the workshop employees! Finally, I went to the repair shop to fix a problem and left with three more problems... tracker, auto electric and CNG! Bad professionals in general.. I do not recommend!