UNIFG - Recife - PE

The structure is beautiful but the behavior is terrible. I went to take an entrance exam, I got there and there weren't even people to show the way, you saw your room and turned around. Then, as a result came a message saying that I had been approved, I thought it was one of the 100% scholarships but I called there, waited 10 min on the call after having spoken to an attendant. I was told the percentage of the scholarship that I honestly don't think I got that low score to have such a small percentage. The phone service is terrible, you are like a pawn, you still have to wait 10 min, if the entrance exam that is a single day was all this disorganization ...

Great service, super attentive professionals, always looking for the best way to serve

TERRIBLE experience! Run from that faculty, I don't recommend it to anyone. I had the despicable experience of doing my postgraduate studies at this institution that does not work. Do not be fooled by the wonderful service provided by the candidate's central office, this is just so that you fall into the trap of completing your registration and sign contracts that trap you financially with fines and fines to make it difficult for you to leave when you notice what in fact it is. UniFG. NONE OF UNIFG'S NUMBERS WORK for those who are already students. But it is a perfect communication channel for those who are not! There was a situation where I called more than 7 different numbers and NONE answered me. Always busy, the number is unavailable or they just don't answer at all. Several times I called, the phone rang and no one answered and at the same time I called again and was busy (THAT SEVERAL TIMES). It is not difficult to conclude that the attendant was off the hook. I have NEVER been able to solve a problem over the phone, albeit a simple one, always in person and with great ill will from most of the employees. Before enrolling, have this experience, call ahead as a student and see how difficult it is to contact the attendance, it is necessary to take a course with Tom Cruise first, because it is kind of impossible mission really. BEYOND THAT THEY HAVE NO CONTROL OF THE OFFERS OFFERED. My promotion was a 40% discount on the monthly fee + exemption from registration and the first monthly fee. Well, I was exempted from enrollment but in the first monthly fee I was charged normally, I spent almost 3 months to resolve and as it is postgraduate, the semester is different. I started in the last week of October / 2018 and would only start paying in December / 2018. In January / 2019 it was renewal of enrollment and then the problems started, I was not able to carry out the renewal and I just wasn't harmed academically because I know my rights very well and I went to all classes even without my renewed enrollment. The coordinator at the time tried to persuade me by saying: "that I shouldn't even be attending classes because I wasn't enrolled", but the problem was precisely that they don't have control over the promotions they offer and after a lot of fighting (because I didn't download the guard for them, since I was absolutely sure how certain I was) they found the call where the clerk told me that my first monthly fee would be exempt and one of the coordinators called me saying that she couldn't make the call available for legal reasons (obviously she wouldn’t hand me the evidence so that I wouldn’t file a lawsuit against the institution) and she still had the audacity to say that I should pay the monthly fee but that I would “help me” by placing it as exempt and that I I had to pay the last 3 monthly installments in 24 hours (since it took 3 months to resolve the situation). And now I'm trying to apply for my diploma but as usual, none of the student's channels work !!!! ABSURD! ZERO RESPECT FOR THE CUSTOMER! REALLY INSTITUTION! RUN WHILE YOU CAN !!!!!

yesterday i called you, they told me about another monthly fee, and when i signed up it was worth 315 reais, psychology in the morning at the caxangá unit. But you, showing disregard, did not answer me and yesterday I heard that this promotion passed. I stayed for days, which resulted in months and I didn't have an answer. When I got an answer, it wasn't what I expected, even the Call Center guy even hung up the call. Horrible treatment from you, I do not recommend

Bad experience! They don't answer the phone, everything electronically, you go in person, only with scheduling that you can't schedule. I've been trying to lock the course for more than a month and I can't do it, I even had to pay the monthly fee for that month so I don't have problems and I don't use it, because there isn't a Christian in that @@@@@ to solve or answer. Legal remedies, here we go !!!!!! Not to mention that for the post to come out I need to mark even if it is a star, I do not give any STAR !!!

Warning everyone! BE CAREFUL WITH THIS "PSEUDO" TEACHING ESTABLISHMENT! I'm having a huge headache with this institution., since I applied for a graduate degree, took the online exam, started my enrollment process, BUT I DIDN'T END IT (DON'T DELIVER THE SIGNED CONTRACT) because I found that the time of the classes, in fact, did not match what was advertised on the website when I signed up. My option was for Saturdays in the morning (there were morning and afternoon options) and at registration I was informed that the classes would be fortnightly ALL DAY. I didn't proceed with the registration, I never accessed a single link, I HAVE TRIED CONTACT FOR TWO MONTHS WITHOUT SUCCESS, and now I'm surprised with constant contacts via email and phone for late tuition charges, including the threat of denying my name. For cancellations, they oblige, even in PANDEMIA, the person to go, in person, to the CAMPUS PIEDADE (Boa Vista has not worked in the pandemic), even after having booked in advance. I found out about this appointment when I was on my way to the place, almost 20km from my house; that's why, when I got there, they didn't even let me enter the service room; an assistant named Débora attended me at the reception, without even sitting down to hear me, and between a very cold speech, she told me that the "YES" of hiring does not necessarily happen with a signed contract (hi??? ???????), but in other ways, such as sending documentation via whatsapp, which goes against everything I've heard about guidance from jurists and representatives of consumer protection agencies. In other words, guys, FBV is already linked to it and already debits amounts for you to pay in the act of a conversation on whatsapp, without any subscription. IN ORDER TO GET RID OF THEM, EVEN IN A PANDEMIC, YOU HAVE TO SCHEDULE, GO THERE AND SIGN A DOCUMENT, that is, without any certainty that your request will be granted. VERY CAREFUL! I DO NOT WISH ANY SON OF GOD TO GO THROUGH WHAT I AM GOING ON. NOTE: There, I even received support from two unknown students there, who told me that the place is really a headache! VERY CAREFUL!!!!

Do I have to schedule an appointment to go in person to ask questions? Why whatsapp service no one responds much less course coordination. COMPLICATED