Villa Bebek Hotel - São Sebastião - SP
4.6/5
★
based on 8 reviews
Contact Villa Bebek Hotel
| Address : | Villa Bebek Hotel - Rua Zezito, 251 - Praia do Camburizinho, São Sebastião - SP, 11619-380, Brazil |
| Phone : | 📞 +8 |
| Postal code : | 11619-380 |
| Website : | http://www.villabebek.com.br/ |
| Categories : | |
| Description : | Airy suites in a laid-back hotel with pools, a casual restaurant & a spa, plus a private beach area. |
|
N
|
Natalia on Google
★ ★ ★ ★ ★ Positive: The hotel, plants. Negative: The swimming pool was close.
|
|
C
|
Caio Leal on Google
★ ★ ★ ★ ★ The place is comfortable, but the management is a mess. Ana for example refused to provide my partner and I with an extra soap and shampoo claiming that you can only have a new set every two nights. I was just appaled.
|
|
J
|
Jennifer on Google
★ ★ ★ ★ ★ Positive: The room was large, comfortable and had lovely balcony with table and chairs. Negative: One of the doors did not have a fly screen so this was open for any mosquitos or insects during the night.
|
|
L
|
Louis Gourbin on Google
★ ★ ★ ★ ★ Nice upscale place but was better in the past. Was a great boutique hotel but has since been downgraded to a 'good pousada'. Don't get the wrong idea, it's lovely, beatiful even, it just lost some charm since our first stay here in 2013. Despite the recent renovations, for me it lost the 5th star in this price category due to setbacks in the amenities : no Internet in the rooms, slow/unusable Internet in the common areas, cheap towels, downgrade in body care products, 'Sky tv' but only 8 public channels, plastic shower curtains, ... Rest assured, nothing that will wreck your weekend just small things that can be fixed, if management cares to hear the feedback, which clearly they weren't interested in this weekend!
|
|
C
|
Camilla on Google
★ ★ ★ ★ ★ Positive: We were coming to Campuri for a wedding which was a amazing and the time that we spent at Villa Bebek was just perfect. Everyone was so friendly, Jack had the best smile, the food was delicious and the massage was very good. We would love to come back. We loved the tuk tuk taking us to the beach. Camilla. Negative: Nothing..
|
|
P
|
Pedro on Google
★ ★ ★ ★ ★ Positive: We loved the staff support, comfort in and out of the rooms, restaurants and shops around the hotel. Great location. Breakfast was delicious with cheese bread baked the moment we sat at the table.. Negative: Internet signal in the rooms wasn't so stable but, even so, we were able to send and get messages..
|
|
K
|
Klever Iftoda on Google
★ ★ ★ ★ ★ Highly recommended. Beautiful place. In general, staff is very kind and gentle. Take care when parking. There are some trees which flowers could damage you car's painting. Food and drinks are a bit expensive compared to good restaurants in the region.
|
|
T
|
Thomas Mueller on Google
★ ★ ★ ★ ★ We stayed at Villa Bebek for a few nights and to start with something positive: the hotel area is quite beautiful and well maintained, especially the pool area is nice. The beach is reasonably close and the hotel offers a service to drive you there by Tuktuk (even though we never got to use it). Rooms were ok and clean, quite dark and not as “luxurious” as you would imagine for a four star hotel with the prices of Bebek, but probably according to local standards. Now comes the tricky part. While we don’t expect to be greeted by staff in fluent English, the fact that not a single! staff member during our four day stay was able to speak even a a few words of English, (nor Spanish, French or any language other than Portuguese for that matter) was quite disturbing. You would expect of a four star hotel that at least one person would be able to assist you during the check in and check out process, explain the hotel amenities, services, and rules and also be able to address your concerns. At the very least, an effort could have been made through the use of an online translator or something alike to explain everything to us while there. Instead, we received an SMS with some basic info prior to our stay. That’s it. Hence, staff was quite reserved and not particularly motivated to ensure we felt taken care of, understood or were able to communicate our needs - and that translates over into general quality of service. While it may seem like no biggie, in the end we paid for services that were never offered to us(because nobody could tell us about them or arrange them with us) - like additional food options during breakfast, and also the Tuktuk service. Perhaps it was due to the communication problems, but we didn’t feel valued as guests. Food was underwhelming too. While breakfast was ok, dinner was average quality and highly overpriced at that. We also ordered a dish at dinner without a certain ingredient, only to have it served to us with that ingredient anyway. Luckily, this was only due to preference and not severe allergy, or else we would have been in severe trouble. We had a nice time, because it’s a beautiful area, but were really disappointed with the level of service.
|
Write some of your reviews for the company Villa Bebek Hotel
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Restaurant, Hotel, Spa town, Wellness hotel,
Nearby places Villa Bebek Hotel
