Violeta cosméticos - São José do Rio Preto - SP

4.5/5 based on 6 reviews

Contact Violeta cosméticos

Address :

Violeta cosméticos - Av. Danilo Galeazzi, 2201 - Jardim Seyon, São José do Rio Preto - SP, 15051-000, Brazil

Phone : 📞 +799
Postal code : 15051-000
Categories :

Violeta cosméticos - Av. Danilo Galeazzi, 2201 - Jardim Seyon, São José do Rio Preto - SP, 15051-000, Brazil
k
karine lopes on Google

E
Edneia Zambelle on Google

l
lucas cardoso on Google

Loja nova linda e com ótimos preços
Beautiful new store at great prices
C
Camila De Paula Cortes on Google

Loja linda, excelente atendimento.
Beautiful store, excellent service.
G
Geovana soares on Google

Eu amei o atendimento. Os preços dos produtos são ótimos super compensa
I loved the service. The prices of the products are great super compensates
A
Anna Elisa G M Santiago on Google

Mandei mensagem antes da loja abrir para agendar uma entrega, me responderam as 09h15 até aí tudo bem, super tranquilo. Quando eu mandei a resposta para pode ver se tinha o produto não me responderam apenas quando eu liguei eles me responderam, enfim mandei o que queria pra finalizar o pedido e nada de me responderem, liguei novamente para finalizar por ligação e me disseram que a loja estava cheia por isso não me responderam. Detalhe que mandei mensagem cedo, e isso já era 11h05 da manhã. Enfim, me mandaram o pix falando que assim que eu realizasse o pagamento o motoqueiro viria fazer a entrega (moro perto da loja), fiz e mandei o comprovante, já era 11h55 e nada de me responderem, liguei novamente e a resposta foi: estamos dando prioridade para os clientes que estão na loja. Resumindo me entregaram as 12h15. Tudo bem a loja estar cheia e demorarem para responder, já trabalhei com isso e sei como é, mas mandei mensagem antes da loja abrir e recebi meu produto somente 12h15. Achei que o atendimento deixou muito a desejar, infelizmente.
I sent a message before the store opened to schedule a delivery, they answered me at 9:15 am so far, so cool. When I sent the answer to see if I had the product, they didn't answer me only when I called they answered me, I finally sent what I wanted to complete the order and they didn't answer me, I called again to finish by call and they told me that the store it was full so they didn't answer me. Detail that I texted early, and it was already 11:05 in the morning. Anyway, they sent me the pix saying that as soon as I made the payment, the biker would come to make the delivery (I live near the store), I did it and sent the voucher, it was already 11:55 and there was no answer, I called again and the answer was: we are giving priority to customers who are in the store. In short, they delivered me at 12:15. It's ok the store is full and they take a while to respond, I've worked with this and I know how it is, but I sent a message before the store opened and I only received my product at 12:15 pm. I thought the service left a lot to be desired, unfortunately.

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