Zamperlini Distributor Parts - Serra - ES

The company does not guarantee the product sold and keeps making it difficult to exchange parts, as I bought an automatic for a Sprinter starter motor and it was found that there was a problem with it and when I went to exchange it (since when I bought it they told me it had a warranty) the they claimed that it could not be changed, as it had been painted and had a knock mark on the piece, as it had this mark precisely to try to make the piece work. That's why I won't come back and don't recommend I bought there thinking it would avoid problems, I ended up finding worse problems, because I paid two pieces and two labor. Now I prefer to spend at the Union at least if I know I have guarantees for everything I buy for my Workshop.

Great prices, clean workshop and great professionals! I will come back several times.

Second time I go to the garage to carry out an inspection on my vehicle and the second time I am not satisfied with the services performed. This last time I made a budget before performing the service (exchange of front and rear shock absorbers, cleaning and replacement of brake fluid, replacement of two tires, alignment and balancing, oil and filter change). During the execution of the service, it was seen that it would be necessary to change the connecting rods, lower engine chock, camber and caster. As the vehicle did not pull sideways, it did not eat any tires and had no slack in the wheels. As I was carrying out an overhaul on the vehicle and the mechanic said it would be necessary if it would not damage the new tires, I ended up buying the connecting rods, the chock and authorizing the camber and caster even though I was not satisfied with the explanation. In the end, the labor that was R$410.00 was R$650.00. I didn't think it was correct, as I was already being charged BRL 310.00 for the replacement of the front and rear shock absorbers that have the connecting rods and stops fixed on them, and the correction of the camber and caster that were caused precisely by changing the suspension, all that overcharged when it should not have been charged since it had not been indicated in the budget, it was also charged for the exchange of shock absorber stops, as the disassembly and assembly of all equipment was already provided for in the budget. How to charge part of the labor to replace items already provided for and because it is part of the service that was already being performed? In addition to replacing a simple shim with two easy-access screws, there was an additional R$50.00 in labor. Finally, the car was delivered with the wheels all smeared with grease and soap from the tire change, oil fluid reservoir, hoses, calipers, wheels, tires and nearby parts, all dirty and with marks of old brake oil running down the surroundings of the system, all because R$ 80.00 was paid to clean the entire system and replace the fluid. In fact, a new fluid was just placed on top of an old one and the bloodletting was performed without any care not to soil the parts of the system "if I knew it would be done that way I would have bleeded myself at home, because when we pay for a professional run, the least we hope is that it will be done well" . Unfortunately, the company doesn't know how to be transparent when passing a complete budget to customers, instead of captivating me to change the image I had of the services provided, they made it worse. I will not do services at Zamperlini again and I will not refer anyone either!

Bureaucratic company to register for installment purchases, they have good products, but the anticipation is terrible, at least that was my experience!!!