Academia do PIC - Belo Horizonte - MG

Great facility! Several modern appliances, spacious and cozy.

I like it so much ?‍♀️

Good appliances, clean and comfortable place, it is not crowded, which, in my view, is a benefit. The service is very good and answer your questions.

I do gymnastics through the program of the City Life Active from 13:30 to 14:30 hours. Well located, excellent teacher, with lots of equipment. Perfect for those who have this time available.

Very good gym, modern equipment. Hardly a lot, which I personally consider a great advantage.

I joined in February. In my first collection, I already had problems, because I didn't receive the boleto by e-mail. In the second, I also had problems, because I should receive the ticket by mail and I didn't receive it, and I still had to pay a fine, because it was past the due date (I thought it would win on the day of joining, but not). The WORST of all is that, afterwards they informed me by e-mail that I had not received the charge because they were changing systems, that is, the mistake was THEM, and even then they charged me a fine and did not return it. My third charge, I even received it, but AFTER the due date. As of the third charge, it was already a pandemic period. The academy closed and did not bother to send any communication about the closing, nor how the payment would work, if we could cancel, if we could continue and use it later, etc. It was hell to get in touch with them, because of all the e-mails and phones I found on the internet, I didn't get any feedback. I had a WhatsApp number, which I had even tried to communicate with before, but the message was viewed and not answered. After VERY insisting, I received the return of this whatsapp with the due email. This is one of the only gyms that has not become flexible, even in this period of isolation, when we are unable to attend the gym, and also a large part of the people in the country are in financial difficulties, continued to charge. They said that we can use these paid months after the pandemic, but they gave us no other option. I continued to pay until then, however, finally the crisis reached me and I am unable to pay (I made the annual plan). In the commitment term, it says that the cancellation has to be requested in person (impossible) or via e-mail, and that the cancellation will only be counted from the date of confirmation of receipt of the e-mail. But they don't respond! Guys, at this moment when their ONLY way of communicating is by email, they don't respond! In one of the boletos (already after the beginning of the isolation), they warned that the main telephone would be deactivated, and that we should call the desired sector directly. They made 28 numbers available, I've tried ALL of them, at different times and days, but they just don't answer! They don't have a single contact number! Now I find myself in a very worrying situation. It is one of the most expensive gyms in the region, I am a student, I am trying to cancel, but they do not return me in the only means of contact, and still apparently I will lose every month I paid! I paid 7 months and used only 1! It can't be a crime, we are in a pandemic period! I am already totally unhappy with the service of the academy because of these events. They don't do the minimum, which is to answer emails (and look, we're still paying); do not communicate about closing / opening forecast), since there are already several gyms returning (I will have to guess when she will return); they are inflexible in a period of global crisis; has collection problems (I haven't received this month for the fourth time); and in the little that I lived in person, I also had problems. When I entered, I was told that there would be 2 instructors in my schedule, but one had left and they were hiring. Until my last day there they didn't hire, and look, there are times when the only instructor gives gymnastics classes, that is, there is no one left to help us. I don't recommend it to anyone. Just from the anger that I spent trying to contact, I saw that it wasn't worth a penny.

The appliances are great, but the opening hours could be better.