Amor Saúde - São Paulo - SP

Yesterday, 11/04/21, the colonoscopy exam was supposed to be scheduled for my mother, according to what I requested at the clinic for love and health on the Campo Limpo road, by the red-haired attendant, whose name I can't remember. When my mother and I arrived at the clinic at 8:00 am in the morning. The attendant informed that they had scheduled endoscopy and not colonoscopy. My mother has diabetes and high blood pressure, she was fasting and according to all the instructions given to us, they went to take her exam at almost 13 pm, they stuck my mother all over her neck to try to find the vein, because she was already desiccated because of of fasting. It was a suffering on account of the health worker, who scheduled the wrong exam, the wrong time, and she had been informed of my mother's special case and she was given the medical guide and it was not free, everything was paid for. This was the summary of the inconvenience and suffering that my mother, I and the doctors went through.

Look people, my experience was horrible, it's a pure mess, it looks like a street market. The doctor didn't see me at the scheduled time. During the service, the attendants were eating, look, it also looks like a health center. more organization.

I passed with DR Everaldo today 17-03. I thought it was gastro. When I got home, I was thinking about some details at the time of the appointment. I went to consult his CRM. The guy has no expertise. It is simply a General Practitioner. This medical clinic is a fraud! I will formalize a complaint with the CRM.

LEONARDO VIANA ophthalmologist exam was performed on 04/06/22 and with prescription in hand I made the described glasses and when I went to show the doctor again on 04/29/22 he said that the prescription was wrong and gave another one. But I can't make another glasses, I lost 800 R$ because of him who prescribed it WRONG, BOTH THE CLINIC that is at Rua Clementino wedge 88 Pirajussara DOESN'T WANT TO REFUND ME FOR THE LOSS OF MY MOTHER'S 52-YEAR-OLD EYE GLASSES. I WENT TO TALK AND THE MANAGER MISTREATED MY MOTHER AND DOES NOT WANT TO SOLVE IT BECAUSE THE MISTAKE WAS THE DOCTOR. I HAVE THE RECIPES WITH THE DATE THAT PROVE THE MISTAKE HE WAS CONSIDERED TO ADMIT. I WANT MONEY SPENT ON THE WRONG EYEWEAR HE HAD TO MAKE

It's a total disorganization, you schedule an appointment to wait an average of 3 hours and the doctor sees you super fast, I've been with several different professionals and all of them took 3 hours to attend.

Hello, on the 11th my daughter went to an appointment at the clinic with the otolaryngologist. On the 12th I opened a chargeback call which they had days to respond to and so far nothing. Here is the summary of the case: We went to the clinic, even with a baby we took a while to be seen but ok we entered the room the doctor saw her ear and said that the left ear was full of wax and that it would be necessary to wash it. We left, paid for the exam, took a little longer and called. He didn't explain what he put in the syringe or how he did it, I just know that he gave 2 super fast jets in my daughter's ear and nothing came out, the water came out transparent just like it came in. He saw that I was looking and said that whatever was covering her ear was no longer there. (And where had he gone since the water was transparent??) But it's ok, maybe he's the doctor, my daughter screaming so much that I just wanted to get out of there. We got home and she went back to scratching her ear tirelessly, and I thought it was because she was sensitive from the washing. At night the fever came, the next day it continued and we took it to another doctor, who reported that her ear had a hard black wax inside (where is the washing in?) that she had to wash it, but she had a ear infection caused by the water that the doctor in question left in my daughter's ear and we had to treat it first. When reporting this on everyone's card card and at the amor Saúde Campo Limpo clinic, requesting the chargeback and even with a guide for repeated acute otitis to pass with another ENT, after waiting 10 days I was informed that they would not make the chargeback and that my daughter I had to go to the same ENT again for him to explain the procedure (what's the logic people?) would he say he was wrong? It seems right, but the discussion would be clear. Simply the clinic amor Saúde, Campo Limpo wanted to promote a debate between me and the doctor, detail to maybe return the 32 reais to me in the consultation, they didn't even mention the money for the poorly performed exam. How am I going to hand my daughter back to the doctor who hurt her? Even more that I have the referral from another doctor specifying that the washing did not solve anything, even worse? I already had a super burnout because of the antibiotic my daughter had to take because of the infection caused by the doctor, and even more this stress of this totally pointless proposal from them. Supervisor and sac, very well prepared to solve problems instigating conflicts. They will lose 5 people in the card because of 80 reais, a professional bad and a bad resolution of the problem. I do not indicate the place, and be careful where you go.