Andrea Santander Odontologia - Tatuapé - São Paulo - SP

All the team's professionals, from the reception to the Dentists, are of a high level of quality, especially Dr. Andrea Santander, who was the only specialist who took my case and delivered what she promised. Fair price, cozy, clean and organized place. I can only thank and recommend this office that welcomed me with open arms. .

Excellent, especially Dr Ana Carolina who attended me in a very attentive and careful way. I almost slept with my mouth open in the treatment lol

The clinic is excellent, with some variables to improve like everywhere. I am undergoing a treatment with DR.a Ana at the Tatuapé unit, close to UNICID. I had only one setback that was resolved immediately in relation to the waiting time, in which I confirmed the appointment by SMS and I arrived 6 minutes late and was punished waiting for almost 1 hour, while in the other appointments I arrived before the time and was attended to 15 minutes to 20 minutes after the scheduled time which at first was not a problem for me. The treatment itself, I am completely satisfied, Ana is a fully qualified professional. The only complaint I have about the clinic is that upon arrival, depending on the day, the receptionist does not even answer "good morning". According to the contest Brazil website "the receptionist must have specific qualities and skills, such as dynamism, discretion, attention, organization, EDUCATION, trust, autonomy and security". I referred the clinic to 5 people. One of my friends, called Cristiana Ferreira, came to the clinic and said she was very poorly received and made an appointment and the doctor who was going to see her had to do an external surgical procedure on another patient and she was going to be late and she gave up. Query. According to her, the girl who attended treated her badly (without much detail) and the problem was not that the doctor had to perform an external surgical procedure, but that she had to leave her working hours to go to the clinic without having the treatment, and could communicate it Informing that the doctor had a setback and could attend at another time. I was even amazed, because I was welcomed at first, but she said she will not be returning to the Clinic. Anyway, in general I am satisfied with the treatment and the excellent work done by Dr. Ana and in return follows my scores on the negative variables that I observed and witnessed. Thank you.

A total neglect of this clinic, I will report my case because I am extremely indignant, I even cried with anger. I looked for a dentist who would attend to my agreement, as I always spent in private but decided to use my insurance as I have, I decided to go because my tooth had broken and at first it hurt a little. I made an appointment at the clinic and I was attended by Dr Thais, super kindly attended me with the greatest happiness, I reported the case of the broken tooth and she said ok let's take a look, in short I did cleaning, I filled in beside the broken tooth. And she told me that this broken tooth had a need to make a channel because if it were restored there would be a danger of breaking it again. I said perfect, I panned, and returned. She looked and said nothing about the canal or my wisdom tooth, which needs to be removed, I finally scheduled the next return visit and the start of treatment in August 9/12/2020. I made an appointment on Saturday because I work and go to college in the health area and I will never even treat my patients that way, anyway. I made a return date on September 12, so in July there were several times available and I decided to make an appointment at 12:00, but they changed my time to 11:00 am without my consent and I only found out yesterday on September 11, 2020 because I sent a message. I went to the dentist today With DR Ana poque after all they passed me to her I got there this Dr didn't even know about my clinical picture and looked at me asking, Dr. Thais came into the room and didn't even look in my face and much less said Good morning, he simply ignored me, muttered to another dr and left as if he didn't even know me, I was indignant, it was as if they had forgotten me because that was exactly what happened, I made my appointment a month ago and it seemed that I was being a simple FIT. Dr. Ana without any guilt trying to solve the problem, asking me to wait, I got so angry that I decided to leave. If only he had remembered me and explained my painting to another dr, it would have been great, so much that Dr. Ana looked and said (I thought it was strange that her file arrived like this) because I imagine that I spent 1 month waiting for a return, taking the bus for 1 hour and 15 minutes, so there would be no neglect. In short, a confusion. First impressions were great but not to hide behind a hood forever right? Now I saw the real face. I turned my back and left, I didn't want to wait any longer, because the obligation was to have organized myself and passed my picture on to another dr. I regret not having taken my panorama, but no problem, I WILL GO PRIVATE AND DO IT FOR THE SAME. AGREEMENT DENTIST IS A GAME FOR CA AND LA.

Bad service, I did a front tooth restoration that fell out after a few days, I rescheduled it but even so they canceled it without any respect for the client, throwing the next appointment for another month, I don't recommend it, I don't recommend it.

My experience was not good, dirty place, In the middle of a pandemic the rooms are not Sanitized for the next patient, there is no protective plastic in the necessary work objects, an employee prepares the anesthesia in a room and comes with it in the hand in the middle of everyone without any protection, at the reception and a mess. Bad experience, not Indian.

I was at this clinic and didn't approve of the service. Firstly, because the dentist who made my assessment was wearing a plastic glove that is used to dye hair, she didn't even use a surgical glove. I went into the office and was seen standing up, she didn't look at my teeth, just heard my report and asked for an X-ray. When I was referred to the reception, the return would be for 44 days, I was in pain and besides not prescribing a medication I would still have to wait more than 1 month to know what was wrong. I left there and went to a 24 hour emergency room where I was very well attended and medicated. I do not indicate the lack of hygiene and poor service by the evaluating dentist.

My experience was not good. I arrived at the clinic on the advice of a dentist 24 hours a day, who suggested going to an endodontist, who evaluated my case and informed me that it was not a canal, but a simple restoration. I left my x-ray at the clinic for the next appointment. When I went with Dr Dani (I liked her a lot), she often went to the reception, she didn't find my x-ray, she looked, looked and said it was gingivitis, she didn't do any procedure, she asked to use medication and come back in 15 days to have it cleaning. After some time, I scheduled a time, now with Dr Andressa, my tooth was hurting, she said she had removed the decay and done the restoration. When I got home, the pain was much greater, I was feeling a piece of tooth sticking out of my gums. I spent in another clinic, when I saw in the mirror, the dentist took "a piece of gum" leaving the tip of the tooth exposed. Now I have to pay for another x-ray because the health insurance does not allow me to redo what was lost. I don't indicate