BFX Telecom - São Paulo - SP
3.6/5
★
based on 8 reviews
Contact BFX Telecom
| Address : | BFX Telecom - R. Domingos de Morais, 1429 - Vila Mariana, São Paulo - SP, 04009-003, Brazil |
| Postal code : | 04009-003 |
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★ ★ ★ ★ ★ Fiz a aquisição de 2 Chips da empresa da operadora vivo no dia 28/12/2020 com a informação de que a Ativação do plano poderia levar até 72hs. Concordei e fica compra, ao falar com o representante Bruno que estaria me ajudando na ativação ele me indicou 1dos chip que seria ativado primeiro no plano que eu escolhi. O mesmo foi ativado no início da noite do dia 29/12/2020.
Hoje 30/12/2020 perguntei a ele sobre a ativação do segundo chip e o mesmo me disse que só faria a ativação depois do dia 05/01/2021 porém que sem data definida e que isso era uma regra e que se eu não concordasse me devolveria o valor pago pelo chip. Isso não foi passado no dia de aquisição. Peço ao representante da empresa que sejam claros e respeitem o consumidor. Quanto a avaliação caso tenha o problema resolvido eu mudo.
Mais fica um alerta aos demais consumidores antes de contratar o serviço da empresa BFX
 I made the acquisition of 2 Chips from the operator company Vivo on 12/28/2020 with the information that the activation of the plan could take up to 72 hours. I agreed and stay shopping, when talking to the representative Bruno who would be helping me with the activation he indicated 1dos of the chip that would be activated first in the plan I chose. It was activated in the early evening of 12/29/2020.
Today 12/30/2020 I asked him about the activation of the second chip and he said that he would only do the activation after 05/01/2021 but that without a defined date and that this was a rule and that if I did not agree I would return the amount paid for the chip. This was not passed on the day of acquisition. I ask the company representative to be clear and respect the consumer. As for the evaluation if the problem is solved, I change.
More is an alert to other consumers before hiring the service of the company BFX
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