Brasil Brokers Niterói - Tavares de Macedo - Niterói - RJ

A very organized real estate with excellent service.

On February 11th I got in touch to find out the value of a property at Alameda "Venda" at the fixed line (21) 2716-9300 and at Cel 98525-8319, they told me that they are going to contact me, and nothing, for several times, 10 days have passed. Think twice before putting your property for sale or lease, note service ZERO.

Total disappointment with the team that is working on a property sale process, in addition to other unpleasant episodes with total unpreparedness. Here is a brief summary: 1) Announcement of a property with some furniture, when the intention was to buy, buyers were told that the furniture is not part of the sale .... In a meeting with the Director in charge, he was circumvented, saying that there was an internal mistake, since the same property was to be rented with the furniture, different from the sale. Well, the first scenario solved, that is, Brasil Brokers, kept the sale as announced, resolving the difference in the goods directly with the seller. 2) Property followed, with a cash deposit and the difference financed. After the promised period for sanitation (maximum of 50 consecutive days), potential buyers are in constant contact with the Real Estate Agency, without any return / connection, a disregard. in this sense, I contacted the responsible Director, where I reported everything that happened. In a later reply, it was identified that the process was stopped due to the absence of a document registration (divorce in the marriage certificate), that is, the buyer bought property as a bachelor, then married followed by divorce. Said by the Director himself, if resolved, turn page, in up to 05 days everyone signs the CT. A parenthesis: this was only resolved due to a call, otherwise, it would be stopped ..., another thing: It is evident that the objective of Imobiliária is to put property in its catalog without any documentary sorting. For the case at hand, they should have identified the potential documentary occurrence from the beginning. scary, proves that they have no notion / responsibility / sensitivity ....., total unpreparedness ..... 3) Well, as predicted, on February 5, the contract was not signed, the Bank did not get it ready, that is, the term given by the Director, was a guess, total irresponsibility, because on the other hand, the buyers did all the programming with the professionals who would paint the apt ...... Faced with this scenario, the keys were requested, considering that everything would be in order, just print and sign. Nothing had been done to the election, claiming that until February 10, everyone would be signing the contract. 4) Well, the 10th passed, and nothing happened, on 12/2/2021, the Director commented that the contract would already be ready, printed, requesting to align the signature with his manager ......, well, with this From this perspective, buyers lined up with professionals to clean the apartment (cleaning, painting, changing ...) during the Carnival period. Well, nothing done, I am constantly calling, and looking for other means of communication with the director, broker manager ...., nothing, they all disappeared, without any information about the keys, the contract ....., of course, very likely to be in the ash quarter, is it? I report all this, to justify my assessment, I have no doubt that the chair they occupy at BB, is bigger than the butt of each one, because they do not know how to deal with crisis situations, they hide ..., total delay. The worst is that the cost of the seller, who certainly wants to solve this, of course with total transparency and security, continues to increase, paying IPTU, Condominium ...., even if the apt is empty. . Of course, we have great professionals at BB, and realize, when there are those professionals who stand out in the group (buy-sell-negotiation-understand the seller / buyer - real estate legislation - condominiums ...), they go solo or they set up structure abroad, seeking to make up for the failures of large companies in the sector. Anyway, sorry for the long text, but it’s not over yet ..... we’ll follow.

Inspection done wrong, broker does not respond to message, bad real estate.

No Tenant support. After they close the lease, they disappear. Phone doesn't work, they don't answer emails.