Brasil Notebooks - Sorocaba - SP

great service, super attentive and most importantly: super reliable company, with fair price!

With great satisfaction we came to thank the entire team of the company Brasil Notebooks, for the dedication to our company ... For 5 years we have been served by you and always with quality service and especially time. Thanks to Ms. Gabriela, thanks to the whole team. thankful Board of Directors.

Excellent service in line with competence and fair price! I recommend it to anyone looking for assistance in Sorocaba and region for your company or private individual.

I have already hired the company twice to repair two computers. I was well attended, the service was performed as proposed and within the stipulated time. The company is responsible, has security and I felt welcomed as a customer. I strongly recommend this company and would take my computer to fix it up here again if necessary.

A service garbage !!! After more than a month, the notebook was returned missing screws, filthy, open and without repair. They removed the phone plug from the motherboard and what was really defective was the source plug, which was not even touched. I do not recommend this company, lousy service and a service with an extremely forced friendliness.

Agility, efficiency, quality and honesty. They did a service in my company with extreme competence, besides repairing the computers and reviewing, they also trained my team on how to use the cloud Back-up tool I bought.

I have always been well attended and my expectations met. I feel confident and committed to the result of the services. all this besides the friendliness of the service.

Fair price for the service that was performed (however there is a difference of BRL 100.00 in the budget and what was charged), very friendly service, however, the computer returned with a problem at the source (something that did not happen before, and it was asked to carry out tests to leave it 0), in addition to the fan being off, causing a loud noise. Another problem was that the computer came back without some screws that support the HD board and screws, and it came back disconnected and given as a problem, since it didn't pass the image to the monitor, which could have been solved just by checking if the cable was connected. I got in touch the same day about the lack of screws and the answer is that they would send me or I could pick it up, and about the source, I got in touch the next day after the first occurrence of the problem. The company's response was to return it to them, who would perform the tests again and budget for the concert, something that in my view is not fair, since it was delivered without this problem and I was not informed in the withdrawal. I depend on the computer for work and this problem in addition to providing me with the loss of files due to sudden disconnections, I would have to spend 3 to 4 working days without the machine and consequently unable to work. My main complaint is in relation to the neglect with the computer, as it still came back with a very dirty motherboard. The owner of the establishment came to say that the computer was idle for 9 months in the store, yes it's true, she was informed that it would take some time at the time I asked for the repair, that it was not urgent at that time, and during this interval, always I contacted her to find out about the deadline and if she would have any problems. But apparently, in addition to being incompetent, it decides to mistreat customers, it was just having had education and attitude that things would be different, but apparently, when it comes to shouldering the responsibilities, the company refuses. The fact of being without the cover is not a requirement for the bad condition that the computer came, no screws, filthy (according to she said, she had cleaned it). I took the computer to another technical assistance and there was a problem with the part that she had supposedly fixed too, that is, I paid the repair fee, I lost parts and even so the service was carried out in a foul manner. I no longer want a refund, as the person said through Whatsapp, it's not a question of money but of ethics, if it were a problem, there would be tolerance, but even the supposed service she claims to have performed was bad. Regarding your treatment of the consumer, I hope it improves, as no one here is forced to put up with your frustration and lack of education when having your poor quality service reported in the tool. Story summary: I paid twice for the same service, lost computer parts, and still days of work. Clowning with the consumer. Damn, really those responsible for the company have no respect for the consumer or anyone, first I never created any fake profile to negatively evaluate the company and if you wish you can ask for IP breaking and tracking, and after that I come to emphasize that even though I was made a sucker by the company, which broke a computer that was taken for repair, I gave up the refund, as the person responsible for the store proved to be unbalanced and it certainly isn't worth the headache with someone who demonstrated so low since the first malfunction that appeared on the computer, needing to make false accusations around here to try to dodge the facts. To all who seek assistance in this establishment, look for more negative reviews on this site, as the imbalance and aggressiveness of the person responsible for the place is evident, who still puts himself in the position of victim for being pregnant, something that was never mentioned in any criticism or comment