Celular e Games - Loja 3 - São Paulo - SP
3/5
★
based on 2 reviews
Contact Celular e Games - Loja 3
| Address : | Celular e Games - Loja 3 - Estrada do M'Boi Mirim, 5815 - Jardim Raniere, São Paulo - SP, 04948-030, Brazil |
| Phone : | 📞 +888 |
| Postal code : | 04948-030 |
| Categories : |
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Paulo Fabri on Google
★ ★ ★ ★ ★ Boa loja ótimo preço películas de vidro a dois reais para qual quer modelo , incomparável , atendentes educados e atenciosos parabéns !!!
 Good store great price glass films for two reais for any model, incomparable, polite and attentive attendants congratulations !!!
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Elaine Mello on Google
★ ★ ★ ★ ★ Péssimo atendimento!!Minha filha levou o celular pra trocar a tela nessa loja,o celular carregava normalmente e nunca tivemos problemas com o carregamento (ou conector)deste celular.Porém no dia em que retirou o celular da assistência ,ele não carregava mais.Voltamos na loja no dia seguinte com a reclamação e a atendente pediu pra deixar o celular para verificar o que havia acontecido.Voltamos pra saber o que tinha sido resolvido e uma moça loira de óculos disse que o conector do carregador estava quebrado e que teria que trocar.Reclamei e disse q isso estava errado pq o celular veio pra loja carregando e voltou sem carregar,a moça disse q testou e avisou á minha filha sobre o problema no dia em q o celular foi deixado na loja pra trocar a tela.Eu e meu marido debatemos,pois se o celular estava com esse defeito(Como ela dizia) então isso deveria estar escrito na ficha (da mesma forma q estava escrito os outros defeitos,como arranhões na carcaça,etc..)Mas na ficha não tinha nada disso .Meu marido sugeriu q ela desse um desconto no valor da troca do conector e assim foi feito.Deixamos o celular novamente pra trocarem o conector e voltamos pra casa.Perguntei pra minha filha se a moça havia testado o carregamento do celular,ou se pelo menos tivesse realmente avisado á ela sobre o "NÃO CARREGAMENTO",no dia em que ela deixou o celular na loja pra trocar a tela,e como imaginei desde o principio,minha filha disse q não.Resumindo:Danificaram o conector do celular no momento da troca da tela e ainda MENTIRAM dizendo que havia avisado pra minha filha sobre isso.Fiquei muito decepcionada com isso.Agiram com desonestidade com a gnt e ainda fizeram a gnt pagar por um problema no celular q foi causado por eles no momento da troca da tela.Jamais voltarei a comprar algo nessa loja e não recomendo á ninguém deixar aparelhos pra reparos,ou terão q pagar por mais um problema q será causado por eles mesmo.PÉSSIMA ASSISTÊNCIA,PÉSSIMA ATENDENTE!!!??????
My daughter took her cell phone to change the screen in this store, the cell phone charged normally and we never had any problems with the charging (or connector) of this cell phone. However, on the day she removed the cell phone from the assistance, it no longer carried. We returned to the store the next day with the complaint and the clerk asked to leave the cell phone to check what had happened. We went back to find out what had been resolved and a blonde girl with glasses said that the charger connector was broken and that she would have to trocar.Reclamei and said that this was wrong because the cell phone came to the store carrying and returned without charging, the girl said that she tested and warned my daughter about the problem on the day that the cell phone was left in the store to change the screen. my husband debated, because if the cell phone had this defect (as she said) then it should be written on the card (in the same way that other defects were written, such as scratches on the carcass, etc.) But there was nothing on the card from that My husband suggested that she give a discount on the exchange value of the connector and so it was done. We left the cell phone again to exchange the connector and went back home. I asked my daughter if the girl had tested the cell phone charging, or if at unless I had actually warned her about "NO CHARGING" on the day she left her cell phone at the store to change the screen, and as I imagined from the beginning, my daughter said no. the screen change and still LIE saying that I had warned my daughter about it. I was very disappointed with that. They acted dishonestly with gnt and even made gnt pay for a problem on their cell phone that was caused by them at the time of the tela.Jamais I will come back to buy something in this store and I do not recommend to anyone to leave devices for repairs, or they will have to pay for another problem that will be caused by them themselves.
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