Centro de Diagnósticos Galeão - Alcântara - São Gonçalo - RJ
2/5
★
based on 8 reviews
Contact Centro de Diagnósticos Galeão - Alcântara
| Address : | Centro de Diagnósticos Galeão - Alcântara - R. Cap. Antônio Martins, n° 229 - Alcantara, São Gonçalo - RJ, 24710-410, Brazil |
| Phone : | 📞 +79 |
| Postal code : | 24710-410 |
| Website : | http://www.diagnosticogaleao.com.br/ |
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Rita de Cássia rita on Google
★ ★ ★ ★ ★ Hoje dia 08-10-2019 fui pegar o exame de rx.
Dei o protocolo nas mãos do atendente as 13:40 hs. As 15:10 a supervisora me chama em um canto para se desculpar , pois o exame só seria entregue as 17:00 horas . Isso se estivesse alguém para assinar o laudo.
Falta de respeito, falta de comprometimento com o paciente. Desorganização completa.
Pessoas idosas esperando mais de uma ( 1 ) hora para os exames serem entregue. Se Deus quiser não faço mais exame nesta clínica do ALCANTARA.
 Today on 08-10-2019 I went to get the rx exam.
I gave the protocol to the attendant at 1:40 pm. At 15:10 the supervisor calls me in a corner to apologize, because the exam would only be delivered at 17:00 hours. That if someone was to sign the report.
Lack of respect, lack of commitment to the patient. Complete clutter.
Older people waiting more than one (1) hour for exams to be delivered. God willing, I don't take this exam anymore at this ALCANTARA clinic.
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Juliete Pereira on Google
★ ★ ★ ★ ★ Ontem dia 13/06 meu marido foi fazer uma ultra da bolsa escrotal pedido pelo urologista, marcamos com 1 semana de antecedência e ainda confirmamos antes de sair para fazer o exame. Ao chegar la com o encaminhamento ouvimos varios cochicos das atendentes e inclusive na sala da médica e várias risadinhas. Depois de uma hora esperando a recepcionista me informou que a médica se recusou a fazer o procedimento ainda rindo causando um enorme constrangimento. Enfim perdemos tempo, combustivel ainda meu marido saiu totalmente constrangido pela discrininação passada. Falta muito profissionalismo da parte da médica e da recepcionista.
Yesterday, 6/13 my husband was making an ultra scrotal handbag requested by the urologist, we scored 1 week in advance and we still confirmed before leaving to take the exam. Upon arriving with the routing we heard several cochicos of the attendants and even in the room of the doctor and several giggles. After an hour waiting the receptionist informed me that the doctor refused to do the procedure still laughing causing a huge embarrassment. Anyway we lost time, fuel still my husband was totally embarrassed by the last discrininação. There is a lack of professionalism on the part of the doctor and the receptionist.
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Conceição Ieda on Google
★ ★ ★ ★ ★ Até pra buscar exame é ruim! Minha mãe fez o exame em 01/09/2020, e eles quiseram empurrar um exame com a data do ano 2000. Minha mãe pediu que consertassem a data, eles falaram que consertariam. Daí estou eu hoje aqui , após uma semana, buscando o exame e eles trouxeram o mesmo com a data do ano 2000. Disseram que "exame é o mesmo", que não tem problema. Um exame do coração! É muita irresponsabilidade!
Even to get an exam is bad! My mom took the exam on 9/1/2020, and they wanted to push an exam with the date of the year 2000. My mom asked them to fix the date, they said they would fix it. So here I am today, after a week, looking for the exam and they brought the same with the date of the year 2000. They said that "exam is the same", that there is no problem. An examination of the heart! It's too irresponsible!
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Dayana Panisset on Google
★ ★ ★ ★ ★ Os colaboradores são até simpáticos.
Porém é muito desorganizado, nunca cumprem os horários. Cheguei com 2 horas de antecedência e mesmo assim passou horrores do horário.
Resumindo não consegui fazer o exame.
Marcaram para outro dia e falaram para eu chegar no horário e não antes dele e que eu seria a primeira .
Resumindo.... Mesmo assim cheguei com antecedência e não fui atendia no horário. Acho uma falta de respeito uma clínica lotada que não tem lugar nem para sentar de tão cheia que estava.
Tirando esse problema todo, os colaboradores são simpáticos.
The employees are even friendly.
However it is very disorganized, they never stick to schedules. I arrived 2 hours in advance and the schedule still went horribly.
In short I was unable to take the exam.
They scheduled for another day and told me to arrive on time and not before him and that I would be the first.
In short ... Even so I arrived in advance and I was not attended on time. I find a lack of respect a crowded clinic that doesn't even have a place to sit because it was so full.
Apart from this problem, employees are friendly.
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Lourdes Braga on Google
★ ★ ★ ★ ★ Um absurdo o atendimento e falta de gestão no local. Marcam e remarcam e atendimento para pessoas em jejum e no meu caso diabética foi marcado para as 09h e agora ja sao 13:00 e ainda aguardo finalizar exames. Local super cheio em plena pandemia e TODOS se encontram reclamando. Falta de respeito com paciente. Precisa de uma gestão eficiente. Ainda dei 1 estrela para conseguir postar, pois na verdade a nota para esta clinica seria negativa, menor que zero!
OBS: Os atendentes merecem um troféu pois são prestativos e se esforçam em gerir a bagunça que a gestão do local faz. Não tem culpa da desordem, precisam de um sistema de gestão mais eficiente.
Absurd service and lack of management on site. They schedule and reschedule and care for people on an empty stomach and in my diabetic case it was scheduled for 9am and now it is already 1pm and I am still waiting to finish exams. Super crowded place in the middle of a pandemic and EVERYONE is complaining. Lack of respect for the patient. It needs efficient management. I still gave 1 star to be able to post, because in fact the score for this clinic would be negative, less than zero!
OBS: The attendants deserve a trophy because they are helpful and strive to manage the mess that the management of the place makes. It is not the fault of the disorder, they need a more efficient management system.
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Flavia Tarcea on Google
★ ★ ★ ★ ★ Essa clínica é uma bagunça, marquei exame pelo WhatsApp estava tudo ok pelo Bradesco saúde, meu pai com 72 anos teve que esperar mais de uma hora no dia 16/08/2021 p fazer a ficha, e depois desse tempo de espera foi passado p gente que não aceitavam o plano empresa dele, um absurdo! Descaso total com os pacientes!!!
This clinic is a mess, I scheduled an exam through WhatsApp, everything was ok through Bradesco Saúde, my 72-year-old father had to wait more than an hour on 08/16/2021 to make the form, and after that waiting time was passed for people who didn't accept his company plan, absurd! Total disregard for patients!!!
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Fátima Queiroz on Google
★ ★ ★ ★ ★ Se pudesse dar 0 eu dava. Clinica mentirosa e DESUMANA. Desmarcaram minha endoscopia Onde eu era o 1 horário 2x e remarcaram as 10h dizendo q eu era a primeira pq o médico só ia chegar às 10h. Chegando lá tinha gente aguardando desde 8h e eles dizendo q o médico tava atrasado(mentira pq eles sabiam q o médico só ia as 10). Chegando lá minha mãe perguntou se era a primeira a recepcionista nem olhou e falou "se vc marcou como a primeira vai ser a primeira". Mas eu vi q tinha gente esperando pro mesmo exame. Perguntei pra 2 pessoas e uma era as 9h e outra 8h40. Ou seja eles marcam gente desde as 8h sabendo q o médico só chegava às 10h. Desisti e sai de lá. Me ligaram da diretoria pra saber o q aconteceu. Daí falaram "mas vc saiu antes de saber, se seria a primeira mesmo". Tá mas e as pessoas q estavam lá desde as 8h q mais de 15 horas sem comer(pq r um exame q pede jejum de 12h) ela ia passar na frente deles ??? Ela falou q sim pq iam seguir a agenda antiga q ela tava marcada 8h40. Ou seja além de mentirosos, ainda são desumanos pq marcam gente desde 8h sabendo q o médico só atende as 10h e ainda agiram como se não tivesse problema e q iam passar na frente. Isso é absurdo e desumano com as pessoas.
If I could give 0 I would. Lying clinic and INHUMAN. They cleared my endoscopy Where I was 1 time 2x and rescheduled at 10am saying I was the first one because the doctor was only going to arrive at 10am. When I got there, people were waiting since 8:00 am and they were saying that the doctor was late (a lie because they knew that the doctor only went at 10). When I got there, my mother asked if the receptionist was the first to look at her and said "if you marked as the first one will be the first". But I saw that there were people waiting for the same exam. I asked 2 people and one was at 9am and the other 8:40 am. In other words, they schedule people since 8 am knowing that the doctor only arrived at 10 am. I gave up and got out of there. I was called from the board to find out what happened. Then they said "but you left before you knew, if it would be the first one". Ok but and the people who were there since 8 am q more than 15 hours without eating (for an exam that asks for a 12-hour fast) she was going to pass in front of them ??? She said yes, because they were going to follow the old schedule when she was scheduled to 8h40. In other words, in addition to being liars, they are still inhumane because they appoint people since 8 am knowing that the doctor only attends at 10 am and they still acted as if they had no problem and were going to pass in front. This is absurd and inhuman with people.
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Daniele Castro on Google
★ ★ ★ ★ ★ CLINICA PÉSSIMA, ATENDIMENTO HORRIVEL, MÉDICA QUE FAZ AS ULTRAS ALESSANDRA FARAH, NÃO TEM EMPATIA, NÃO DEMOROU NEM 4 MINUTOS PARA FAZER MINHA ULTRA, GROSSA, SE EU PUDER NUNCA MAIS VOLTO, PÉSSIMA PROFISSIONAL.
TERRIBLE CLINIC, HORRIBLE SERVICE, DOCTOR WHO DOES ULTRA ALESSANDRA FARAH, HAS NO EMPATHY, IT DIDN'T TAKE 4 MINUTES TO MAKE MY ULTRA, THICK, IF I CAN I'LL NEVER COME BACK, TERRIBLE PROFESSIONAL.
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