Clinica de Saúde Taubaté - Taubaté - SP

For me this is great, it has no lower value for consultations, even without return 32.00 + 32.00 = 64.00 that does not reach half the value of a private consultation elsewhere. and the doctors that my family and I had care with were of quality, and everywhere the delay of waiting to make an appointment is great, and even private consultations. even more in the pandemic that has very clueless people who go to the consultation with the whole family, I was at the clinic myself because I really needed to go to the ophthalmology and change my glasses I saw several people going up without the authorization of the boy at the door of 3 or more companions what it caused crowding and the murmur of those who were waiting. and having to stop letting people with the scheduled appointment come in, I found the lack of common sense of the patients themselves who need care. If the clinic closes what is bad will get worse because where we will find an appointment nowadays because the SUS is from bad to worse. I have always treated everyone well until I know they are working and following orders from superiors, and I have always been well attended to. when I needed a dermatologist to fit my daughter, I was also seen and I never had to yell or show respect to anyone. Thank goodness I didn't have a problem or anything with anything at the clinic.

Since last year I started to use the Clinica Taubaté due to the health problems of the family through COVID, my parents, an uncle and a brother, and until today they continue to be treated in several specialties, I have no complaints, I just thank all the professionals involved. from cleaning, reception, telephone, screening, doctors, Management who provided me with all the assistance. Follow-up returns I managed easily and immediately. I just have to thank you for having this discount agreement, because nowhere would you get such affordable prices for consultations and exams. I liked it so much that I referred 5 more friends who also made the plan. Congratulations to all of Taubaté Unit - Blessed team. I hope the Clinic can grow even more.

The prices for exam consultations are good, but there are often delays in the scheduled appointments.

Bad service on WhatsApp. Who answers WhatsApp seems to be lazy to write. To answer! You have to better evaluate these employees. Terrible online service! In person

The clinic leaves a lot to be desired, the reception service is terrible, they don't answer the phone, whats... The clinic in Goiânia is wonderful, it understands until 7pm and Saturday until 12pm. It has a website, full assistance for us users. The coordination here in Taubaté is terrible! I will cancel because I can't use it here.

(Alice's father writes here) Absurd what happens at the TAUBATE CLINIC!!! Have you ever had to pay a “return” as if it were a new appointment??? Amazingly, at Clínica Taubaté, when I tried to schedule my daughter's return to the gynecologist, so that she could evaluate the exams she asked for, the attendants charged me for a new appointment!!! Explaining: on July 13, my 13-year-old daughter had a 15-minute consultation with the Gynecologist at Clínica Taubaté, where Dr. requested blood, urine and ultrasound tests. There was no more than information gathering on the part of Dr. and examination requests. ONLY. I emphasize that it was my daughter's first time in a gynecologist and we were eager for guidance that would certainly come after the exams. It's just me and my daughter in our small family, and a female orientation coming from a professional would help me a lot as a father, or rather, Daddy, as my daughter calls me. But today, when I went to make an appointment, the attendants at the Clínica Taubaté told me that I would have to pay for a new appointment, even though I said it was a return visit. They claimed that if the doctor, at the time of the consultation, does not provide me with a document saying that it is a return visit, they will consider it as a new consultation. But how would I know that I would have to ask for a return??? I thought it was already a pattern after exams done. They also hinted that the single query fee is not that expensive. But people!!! If they think it's cheap, then increase that amount, but don't use that argument to justify the double payment! We paid R$ 150.80 for ultrasounds of the uterus and breasts at the Clinica Taubaté itself, R$ 136.30 for blood and urine tests carried out in another laboratory, but paid at the Clinica Taubaté itself and R$ 32.00 for consultations. It is not a question of the value of the consultation, although our situation is not easy, as our income is drastically reduced due to the pandemic, but rather because of the law that guarantees me a return and because of the unfortunate way in which Clínica Taubaté operates. As a result, I am waiting for the contact of the manager of Clínica Taubaté and I intend to cancel this “Everyone's Card”, which for years has deducted part of our electricity bill and now when we need to use it, this happens. For now, I do not recommend the Taubaté Clinic to anyone. And if you've also been through something similar, post here in the comments so I can take all reports to inspection. (I didn't post Dr.'s name because she has nothing to do with this imbroglio and because her care was very cordial and affectionate. The problem is not the Medica, but the way of providing services at the Clínica Taubaté.)

Very bad service from the Clinic! Making an appointment by phone is a marathon of patience! The wait to be consulted is hours! Many patients scheduled and the appointment ends up being 5 minutes! However, some doctors are excellent and very attentive, like Dr. David Psychiatrist and Dr. Luisa gynecologist! I give them 5 stars *****.

I like the Clinic, I have been attending it since approximately 2018, but at the moment I am trying to get in touch with them and both the landline and WhatsApp are almost impossible to get an answer. My case is simple: I booked a general practitioner with them and I already had the first appointment with the doctor, they gave me clinics in Taubaté so I could call to schedule the exams requested by the doctor, but I called almost all of them and none of the ones I called does the exams I need, so I tried to call the Taubaté Health Clinic to get an answer about it and also to know if there is some kind of deadline for this exam that I need to do, if the referral is valid or not, but unfortunately the service by phone is being almost impossible. WhatsApp I don't even know what it is anymore, I don't even know if I still have it, because I prefer to be attended by him, but it's very complicated, and I don't go to the clinic just for that.