Clinical Veterinary ark Noah - São Paulo - SP

I've known Dr Mauricio for twenty years, all the pets I had and have are taken care of by him, and by the way, very well taken care of. I have confidence in his work, confidence in his diagnoses, I highly recommend it.

Terrible experience, grade 0! I had already complained here and deleted the comment to try to be fair. But I imagined it and really got it right! They only called me to get back to me because I complained, otherwise they wouldn't have contacted me. The service is terrible, they don't respond on WhatsApp and I don't know why they invent having WhatsApp if the service there doesn't work. I was waiting for Dr. Claudia to give me a feedback that never happened. I got tired of waiting and looked for another clinic that served me very well and I will do everything with this other clinic. The first service is the first impression we get. And the first impression I had was terrible. Dr. Claudia needs to update herself, because if the clinic works with vaccine and rabies serology and she doesn't know about the changes and requirements of the countries, it is difficult to trust. She told me she was going to check it out and just talked about it because I didn't get any feedback. By message she told me that the clinic performs rabies serology and that the laboratory is authorized by the US. Then, by audio, she says that the laboratory no longer performs serology. I even did the favor of showing her the change she had made that she didn't know yet. I sent a file about the changes in the US on July 5th and today is the 16th and she was to get back to me and she didn't! Seriously, this is ridiculous. The clinic puts on the website that performs international travel combo (vaccine, serology, microchip and health certificate) and does not understand absolutely anything about the subject. Anyway, for those who intend to use the rabies vaccine and serology services for reasons of international travel, I DO NOT RECOMMEND! They don't understand anything about the subject, they leave you in a vacuum on WhatsApp and Dr. Claudia promises things that she doesn't fulfill. The clinic staff didn't really please me. I don't know the other services and I don't want to know. And I repeat: If you are unable to offer service via WhatsApp, remove the WhatsApp number from the website. First it was the receptionist who left me in a vacuum with no return, then the veterinarian did the same. And if they work with international travel combo, they first need an up-to-date Veterinarian who understands the rules and requirements that the countries require. The clinic must have a lot of money to get rid of new clients. Anyway, grade zero. I waited and got no return. I gave it a chance, but the service is really bad! If the service was good I would come here to praise. When it's bad, it's fair for everyone to see it. To the owner: improve care, update your team of veterinarians, just as happened to me, it will happen to other people. Note: don't contact me, I really don't want to talk to anyone else at this clinic. I don't trust and don't recommend!!!

I took Karina (cat), Meg Cristina (dog), Cindy Maria (dog) and Zeus (dog). Only Vinicius (cat), hasn't been there yet. I always had a good service. Of course, having a pet gde family, there are some unforeseen events in the dialogue whatsap and procedures. I like bathing and grooming as well. I live very far from the clinic and to get out of my house with the high price of gasoline, the work and service is good.

Always well attended, with the best dedicated professionals who provide great service with dedication and affection to your Pet...

Super attentive! Excellent service and amazing staff. I've been taking care of my son there for 8 months, only praise.

I have 4 pets. Always well taken care of by the Clinic. They diagnosed cancer on my Pandora. Where was mt well attended. And when I needed to do autanasia, I received all the support. Waiting for my farewell at such a difficult time. I just have to thank you.

I passed my 4-legged daughter, she was super well attended, excellent service, from the reception, Dr. Simone a love to be with, I highly recommend it, I'm already a customer I rate it with 5 stars because it doesn't have anymore... Congratulations to the great professional clinic .

One of the best service I've had, from the first contact. A team that has love for animals and that can be seen and felt ?❤️. A very attentive Dr, who gave me a lot of security at all times, and conveyed a lot of love to my Chewie ?. Congratulations to the whole team ??? and thank you for taking care of my 4 legged son ?