Coco Verde Turismo - Fortaleza - CE

We went to the 3 beaches tour with this company. Great ride. Junior was our guide, he encouraged the crowd, he knew how to explain the points we were going through, he left us in great hands on all the tours apart (the buggy tours)! Would definitely do the tour again!!!

Hello good morning ‼️ We were very pleased with the service provided by coco verde, all the guides were very polite and attentive to our safety and needs. Clean bus. punctuality The guide Roque is to be congratulated for the excellent explanation, very detailed with the history of the city .excellent! Thank you ‼️

For those who come to Fortaleza and want tours to incredible places and with excellent quality in the provision of services, hire Coco Verde Tur. I booked the tour to Canoa Quebrada and everything went exactly as contracted. Punctual, friendly staff, quick and easy scheduling on the website and average prices.

I took a 07-day trip in Dec 2021 to spend the new year in Fortaleza and Coco Verde made a personalized itinerary according to our profile, including the concern for my father who is already over 60 years old. Excellent service and I have already recommended it to other friends. Thank you Coco Verde! Additionally, I got to know Coco Verde through the Estevam pelo Mundo channel, which is a reference in the tourism sector.

I took tours with them every day I was in Fortaleza, friendly and attentive guides. I especially want to thank Filipe, the tourism consultant, who made recommendations and gave me full support. And to the guides Veridiana, Carlos and Junior who were attentive and super excited every day throughout the tour. I definitely recommend the company.

TERRIBLE!!!!! Run from this agency, it's not worth it. They ended my dream! We closed a trip to Jericoacoara. The script was beautiful. The trip, the most awaited vacation! At 10pm the day before another company contacted me asking if the tour was confirmed. Soon I contacted the agency - Coco Verde - since the name of the one who made the contact was different and I had not been informed of any changes. When I contacted Coco Verde, I was informed that the transport would be carried out by another company. Then the problems begin... If I don't get in touch, I've lost money. Good thing I was still awake. The time agreed with Coco Verde was not the same as the time the other company would pick up. Upon getting on the bus, I knew AT THE TIME OF THE TOUR that the itinerary was completely different from the one purchased with Coco Verde. The outsourced company's guide was not even aware of the script presented and sold by Coco Verde. Upon arriving at the support point, it was not the long-awaited place I wanted to visit, and I discovered that the option of choosing where I wanted to stay had never existed. According to Coco Verde's itinerary, I could choose 1 of the 3 options of support point to stay, but it was a lie because the company that took it, doesn't let you choose. I could not visit Pedra Furada because of the script of the company that took it, either I would go to Pedra Furada or I would stay in the village of Jeri to see it. 2 were not allowed. But it was sold! And the worst.. When making contact with the Coco Verde agency, the attendant Kevellym was extremely rude, rude, mocking, disrespectful to me, saying, among many other things, that I should be enjoying the tour instead of chatting with him, I just wanted to get in trouble.. Anyway! A company like that shouldn't even be on the market. Don't buy rides there, they sell a pig in a poke. Don't spoil your vacation! _________________________________________________________ RESPONSE TO THE COMPANY: I understand that it is an association, but the customer must be informed about this association and the possibility of transport being carried out by a company other than Coco Verde. That's security! We choose the destinations as soon as we close the tour! NOTE: WE FOUND OUT AT THE TIME OF THE TOUR THAT THE ITINERARY WAS DIFFERENT FROM THE CHOSEN AND PURCHASED, SO AT THIS MOMENT WE ASKED - INCLUDING THE TRANSPORTATION COMPANY HAD NO KNOWLEDGE ABOUT THE PURCHASED ITINERARY (NOR THE PERFORMANCE OR THE OFFER). We did try to change the tour at the moment. The itinerary offered was different from the one purchased and that's why we tried to negotiate the return to Fortaleza. We asked to stay in Jeri and come back the next day so that we could enjoy the tour and get to know the places we expected (which was impossible that day), but denied by the attendant at all times (who did not recognize the company's mistake). After much asking, they authorized it, but the wear and tear had already been so great, that the tour had already become a nightmare!