Constance Calçados - Rio de Janeiro - RJ

3/5 based on 2 reviews

Contact Constance Calçados

Address :

Constance Calçados - Estr. do Monteiro, 1200 - Loja 106H - Campo Grande, Rio de Janeiro - RJ, 23045-830, Brazil

Phone : 📞 +7
Postal code : 23045-830
Website : http://www.constance.com.br/
Categories :

L
Larissa Silva on Google

Atendimento impecável e produtos de ótima qualidade
Impeccable service and top quality products
A
Alves Lamarca&Lopes on Google

Sou, ou melhor ERA cliente assídua da loja Constance Park Shopping Campo Grande comprei inúmeros pares de sapato, o que de hj em diante nunca mais colocarei os pés nesta loja. Adquiri em janeiro do corrente um par de sapatilhas na época por $139,00. Na PRIMEIRA VEZ que usei ela descolou TODA. Levei até a loja e mandaram para assistência. Após mais de 3 semanas entraram em contato para ir buscar. Estava fora e quando cheguei de viagem fui de imediato buscar ao pegar a sapatilha nas mãos elas simplesmente descolou toda novamente além de ter lugares que sequer foram colados, frisa-se uma sapatilha de $139 colada! Estou desde meio dr março tentando através do zap da empresa por varias vezes. Zap este que até então me respondia me mandava ofertas e modelos novos. Hj dia 06/04 /22 cansada de esperar compareci NOVAMENTE a loja gastando estacionamento e combustível, (segunda vez) e para minha surpresa o sapato ja estava na loja , contudo sequer me avisaram por zap, email ou por telefone. E mais uma vez a SAPATILHA que custava $139 com cola aparente SEM CONDIÇÕES DE USO. A vendedora mal treinada, mal educada e não tinha gerente para resolver meu problema. Sai da loja sem o dinheiro, sem o sapato e muito indignada esperando um contato da gerente Isabel. Acho que esta loja desconhece do CDC e principalmente o art 18. Estão muito chateada indignada e irritada com a falta de trato com o consumidor!
I am, or rather I WAS a regular customer of the Constance Park Shopping Campo Grande store, I bought countless pairs of shoes, which from now on I will never set foot in this store again. I purchased a pair of sneakers at the time in January for $139.00. The FIRST TIME I used it, it completely came off. I took it to the store and they sent it in for service. After more than 3 weeks they got in touch to pick it up. It was out and when I arrived from a trip I immediately went to pick it up when I took the shoe in my hands they simply took off all over again in addition to having places that were not even glued, a $139 shoe glued! I've been trying to through the company's zap since mid March several times. Zap this one that until then answered me sent me offers and new models. Today 06/04/22, tired of waiting, I attended the store AGAIN spending parking and fuel, (second time) and to my surprise the shoe was already in the store, however they didn't even warn me by zap, email or by phone. And once again the SNEAKER that cost $139 with visible glue WITHOUT USING CONDITIONS. The saleswoman was poorly trained, rude and had no manager to solve my problem. She leaves the store without the money, without the shoes and very indignantly waiting for a contact from the manager Isabel. I think this store is unaware of the CDC and especially art 18. They are very upset, indignant and annoyed with the lack of treatment with the consumer!

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