Elegance vidros e espelhos LTDA - São Paulo - SP

Excellent company. Incredible service, flexible payment and super reliable! I highly recommend it. Very professional providers, taking all doubts and doing more than necessary. Congratulations!

I closed in November with the company and so far they haven't installed my doors, they don't answer they don't give satisfaction

I really liked the service via whatsapp. They streamlined my delivery, as I had no mirror at home and installed it on the day/time agreed very quickly too. Would definitely recommend!

I requested the maintenance of the windows of the balcony that had damaged spans and pulleys. From the budget to the final work they were great. Coach João Paulo is very attentive, demonstrates experience and concern with service quality. I recommend.

Great cost-benefit, the company meets deadlines. Quality material. Loved my kitchen window with a bay closure system.

EXCELLENT service, great service from the beginning to installation. Attention, patience and, above all, competence in the service offered. I recommend it with my eyes closed, quality service.

Well, I come through this evaluation to report my total dissatisfaction due to the lack of commitment of this company, which I bitterly regret having hired, to carry out my work! Day 21/04/2021 I was getting into a cold and transforming my dream of having decorated mirrors, a closing of balconies well executed with total professionalism. I requested a quote with Wendel, I ended up making other quotes with other companies. And due to an unfortunate choice and research and positive reviews in which I write today , it is a negotiation where I thought it was fair , I opted for this Elegance company , the cheap and fair was very expensive , the worst choice of my life ! I hired a roof closure , I paid everything in installments on the card , and until today 10/27 they have not finished my work , I have been fighting for 6 months with this uncommitted company so that they deliver what I paid within 20 days for delivery . . Yes after a lot of fighting wear they gave me some things today 10/27 . But everything was poorly executed, months 6 months was just a trick, they said they were going to turn me in, and I'm still fighting unsuccessfully to finish my work. They did. My view, all pie, you can see the lack of professionalism, and I say more lack of experience in performing the service provided. My kitchen glass door has been locked since the day of installation, which was a lot of fighting for that to happen! They. They allege health problems, death of family members, a car that broke down, lack of staff to carry out the labor. I am immensely grateful to Thais who are trying to help me in the best way, ! I've been understanding until today, I'm worn out with neglect, I'm going to go to court and review my rights. Because the services provided always have some error. They are done anyway. I've been looking for more than 6 months every single day looking for the products I'm struggling to pay for! Today I come across a glass falling almost on top of me! People are regrettable, because they take time to deliver, and when they deliver, the mirror breaks. Today they give me mirrors that have failures in the measurements, they claim a crooked wall, when we measure, there are medication errors. Shelves that I paid for 6 months ago were not delivered due to lack of payment from the person in charge, who guaranteed that the products were purchased, but there was no manpower! We all have problems, it's just that when the customer paid, he didn't want to be a problem and didn't want to have a problem. If there is no way to answer, return the money! But this will not be possible is what I had to hear. Regrettable, I reach my limit of dissatisfaction. Do not indicate, do not recommend and I feel sorry for myself and for everyone who should be going through the same situation. Not always going through the evaluations is the best way Watch out ! May my evaluation serve so that other people don't go through what I'm going through. Thanks!!!

Bad experience with the company. I don't recommend it to anyone. I hired a cleaning and sealing service. Service was poorly done and unfinished, I have leaks in places that are not resolved. I've been trying for 3 months to get them to finish the job and they just don't do it. In addition, they tried to deceive me saying that the service had been finished (they left home at 1 pm saying they had finished). When I look, I see that part of the combined service still needs to be done (they left the last part unsealed and didn't seal the part between the roof and the wall, where there's a waterfall now when it rains). Very poor cleaning in the places where it was done. They left stiletto blades scattered on the floor and over the roof, causing rust stains. Even knowing and recognizing all the problems of the service, it is impossible to make an appointment with the company. I need to keep begging on whatsapp for the company to schedule a time, and I never manage.