Foco Car Rental S - A - Recife - PE
4/5
★
based on 8 reviews
Contact Foco Car Rental S / A
| Address : | Foco Car Rental S / A - Av. Mal. Mascarenhas de Morais, 6133 - Imbiribeira, Recife - PE, 51030-021, Brazil |
| Phone : | 📞 +7-9 |
| Postal code : | 51030-021 |
| Website : | https://www.aluguefoco.com.br/ |
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Farah Mou on Google
★ ★ ★ ★ ★ very kind worker
Orlando and hiquer are very nice and always looks for the best for there customer
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Fernando Javier Menendez on Google
★ ★ ★ ★ ★ Take that rating as the car pickup experience. We booked the car through Booking.com. The fare was very cheap, really cheap.
The rental center is across Recife's airport. The company shuttle is said to run every fifteen minutes. We only had to wait 5 minutes for it. The ride to the rental center is short.
Once you start the pickup process things start to get messy. After checking my reservation the employee at the front desk showed me a phone number written on a paper and asked to send him our departure flight information. i denied and he accepted taking a picture of the itinerary. Then before asking the regular signatures for the rental contract he began making some "numbers" on a paper. We asked him to skip it, we were taking the car as it was in the reservation. The I made a ton of signatures on the contract and we were ready for the vehicle pickup.
We walked four steps (literally) out of the shop and then the guy on charge of the car lot, began copying (by hand) the contract information into the car checkup form (that piece of paper where they check if the vehicle has any damage). Of course the car had tiny marks and skids all over it. So, this took a few minutes (it was 1:30 AM and very dark).
Fuel. The fuel tank was between 3/4 and full...somehow difficult to determine and of course we should return it as it is.
Overall experience is not good, but if you consider price and car quality is definitely worth it.
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Aleksa Pavlovic on Google
★ ★ ★ ★ ★ Everything was normal. I was afraid from all bed reviews but everything was perfectly normal.
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Reinaldo Mendes Carvalho Júnior on Google
★ ★ ★ ★ ★ Worse experience renting (trying to) a car. Their system had failures, huge queue was formed, they were not able to provide us a car and at the end we lost precious hours in a holiday and ended up renting in another place. Definitely not using their services again.
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Fabiana Casado on Google
★ ★ ★ ★ ★ Worst place ever to rent a car. They gave me a car with a huge scratch in the window and charged me for it, taking zero accountability for their mistakes. STAY AWAY FROM THIS CAR RENTAL AT ALL COSTS if you don’t wanna deal with dishonest employees.
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Eylen Aydemir on Google
★ ★ ★ ★ ★ If you are a tourist, run away from this place !
First of all no one is speaking English. Then, they ask many documents and unnecessary information (for example : they asked my return flight number, while I hadn't bought yet my return ticket; they asked the hotel where I was staying while I stayed at my boyfriend's home; they asked my address in Europe while I was intended to say in Brasil for many months). I gave them all information required and finally they still refused to rent me a car without giving any explanation. Moreover they banned me from renting a car in all Foco agencies during 3 months. Just like if I was a criminal, an unreliable person that intended to steal their car. Never seen such contempt.
Then, I went to another car rental agency and they rent me a car directly with just a copy of my passport and my driving licence (nothing more).
I go to Brasil every year and rent a car for no less than 1 month. Never ever again I will go to Foco. And I disrecommend it to everybody.
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Erik on Google
★ ★ ★ ★ ★ Took a pretty long time to get the car. And difficult to communicate in English.
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Fábio Henrique Bittes Terra on Google
★ ★ ★ ★ ★ They practice good prices, but the place is busy, very much busy. Better if you arrange the details of your rental before getting there. Managers should increase the number of employees, because the workers there really make magic in order to assist all demand.
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