Hospital Unimed São Roque - São Roque - SP

A garbage... it's a mess... I don't recommend anyone to go there if you have a baby with respiratory problems they'll drop you off in a cold passageway without any infrastructure... and if you still complain they'll say it's your problem who didn't see you being called in the other room... Since there's no way to know in this corridor's garbage... I recommend going to Osasco or Sorocaba... because the service here is terrible... the broker either has a baby changing room or a suitable place for receive small children..

The service took a long time, and it's not because of this new wave of flu, it's been taking a while.

Be very careful with Dr Felipe who attends the covid area... Super ignorant doctor, who has no love in the profession...

Pecimo , I was in pain for 3 hours waiting for the doctor to call , there were about 10 patients in front of me but I do not know where the doctor is because , he cares poorly for patients , they do not know how to draw blood , they puncture various places in people 's bodies and can not draw blood , lack of professional , close the doors , it 's better , in sus it 's better wue there ,

The service is good, employees are polite, but as mentioned, the structure is leaving a lot to be desired. Collective accommodation is okay, we get what we pay for, but without any privacy? When the doctor comes to examine the patient, he is in an uncomfortable situation, to say the least, the companion's seats are broken and the upholstery scraped. just need to apply a dressing to go away, you have to wait because the medicine doesn't arrive to perform the same... We pay, it's not cheap and it's not very different from a public hospital

If you like to wait until you're tired this beautiful hospital is the right place for you. Don't waste time, run there, they guarantee you hours and hours of sitting waiting.....

Terrible. My father passed away due to the incompetence of the medical staff of this hospital. My father was admitted to the emergency room of Unimed São Roque hospital in September 2018 with fever, malaise and chills and after a long afternoon waiting to be seen, after tests he was diagnosed with pneumonia. Azithromycin was administered intravenously for 3 days and he was hospitalized receiving antibiotics. There was a small general improvement and they were discharged. After 4 days the symptoms reappeared with fever and chills and I returned with my father to the hospital and they gave him a stronger antibiotic (the same as those used in generalized infections) and there was no improvement either. This high load of antibiotics and medications had already finished my father's stomach and causing a lot of side effects and vomiting and these antibiotics were not effective in fighting pneumonia. As there was no improvement in the condition with the use of antibiotics, they thought it was not pneumonia that he had, but another disease, then they suspected tuberculosis (the test was performed and it was negative) after, he was raised by the doctors suspected of lung cancer but no a biopsy was performed because my father was elderly and there would be a risk of not being able to resist anesthesia to remove tissue for biopsy. At that time, the pneumonia got worse and worse, but the medical team tried to find out what disease he had, because according to the doctors, the fact that he was not responding to antibiotics meant that he had another disease that was in addition to pneumonia. So it wasn't. It wasn't until almost a month later that the medical team decided to do a test to find out which bacteria was causing my father's pneumonia. And then they discovered the streptococcus viridans bacteria that was the cause and then YES THEY GIVEN HIM THE CORRECT ANTIBIOTIC to fight this bacteria and from then on with the correct medication he would have any chance to cure pneumonia. But by then it was too late. My biggest indignation was that, why didn't they take this exam right at the beginning?? They kept trying the most varied antibiotics without success, precious time was spent (more than 30 days with ineffective medicines) my father was elderly they could not keep trying their luck with ineffective medicines his health in these 30 days of ineffective treatments got much worse the pneumonia advanced in that time course. My father died 2 weeks later due to the pneumonia he had been treated incorrectly by the incompetent medical team of the Unimed São Roque insurance company.

The delay must be normal, but what can I do?!??‍♂️ We got here at 11:50, passed reception, triage and the doctor in room 6. It's now 15:00 and we're still here waiting for the wife to do some tests. Now at 15:30 she was called to take a serum. Exam results came out at 16:30. Released....