K & G Wallpaper and decorations - São Paulo - SP

I really enjoyed the atmosphere and service! The store is beautiful and has many collections. I was attended by the seller Thaciane who answered all my doubts and accompanied me through the entire process, from purchase to installation.

Excellent team! Highlighting Juliani's service, installation of Reginaldo's wallpaper and Denis's curtain. Store with a wide variety of products. My house looks beautiful!!

Very happy with my purchase! Beautiful store, lots of variety, excellent quality of material, everything tastes great. Impeccable service, and best of all, fair price! Looking forward to my next makeover! Thank you for delivering what I was looking for all in one place

The service is excellent, I negotiated everything by whatsapp and even not being face to face I received a lot of attention! When I saw the paper I chose installed, I was amazed at the beauty and quality of the product. And the price is right! I recommend it to everyone!

Wonderful experience, I'm waiting for my daughter, and we found the most beautiful wallpaper! Excellent service from start to finish, the installation was impeccable, it was super worth it! The installer Felipe Brito was super detailed and it was perfect, I loved Juliana's service too who helped us in choosing the paper! I recommend ?

The wallpapers in my store were beautiful, I recommend!

EDITED (after store response): Thank you for the answer and I would like to clarify a few points: - in relation to the torn paper: I clarify that the installation of this environment was the last one, and I even had to reschedule it so that it took place after the headboard was placed (following the support guidelines). And the paper was torn in 3 or 4 points away from the headboard, and also on the switch plate. Nobody had access except the installers of the paper. These days I have identified another point where the paper is torn, and it is at the top, near the ceiling. - in relation to the different price tables (store seller x external seller), I received a message that suggests this. I was upset, because they could have guided me to talk to the seller who sold it to me and, later, for not having "been possible" to cancel the order when I asked. - Regarding the seams: I understand that they exist, but I believe they have to be almost imperceptible, including the glue stains (they look like a "slug trail"). The paper is full of glue marks making the seams more evident, and the seams are like slits Perhaps my expectation was generated by the prestige that the store itself insists on highlighting, in addition to the value of the paper and installation, which were very relevant, justifying the demand on my part. As for the voucher offer, thank you. But the experience (bathroom) with the last provider was not the best. ________________________________________________________________________ Unfortunately, I did not have such a pleasant experience as the many positive testimonials here, including testimonials that made me decide for this company. Well, despite the after sales have tried to solve the problems, today I believe that the installer has failed. Many apparent seams (it's not the glue, but the background of the wall that appears) and installation of paper with a tear that the installer applied even with this imperfection, which generated a lot of back and forth until I gave up! In the last attempt to resolve everything, it was another installer. In addition to many things not being 100%, with this other installer it was worse, because it was careless when using my bathroom. That day the lady who cleans the apartment had already finished cleaning and had to deal with this unpleasant situation. I decided to accept what they had arranged and finish there. This fact has already been passed on to support in an attempt to guide so that it does not occur with other customers. Another point is about an add-on that I decided to do even during the installation period. I wanted to expand the installation on a wall in the living room, I made the order to the person who was talking to me via whatsapp, and due to my negligence I did not check the values ​​​​with the first order. In the rush I ended up paying, but I was annoyed with the value. I decided to look at the initial budget and the complement was much more expensive! (in my head it was a complement) My mistake for not checking and not yet confirming if the sale had to be with the same salesperson who answered me at the beginning. In this second sale I dealt with the support (because I was already dealing with them about the "comings and goings" to fix the amendments) and I thought it would be treated and passed on as a sale to the initial seller, because I was talking to support. Well, they justified the increase (and what an increase!) and that the discount applied to the first order was due to the quantity, and also that the sellers work with different tables (??). Well, I just think that they should have guided me to talk to the first seller for a possible negotiation, since they are different tables.. and that the "support" is much more expensive. But anyway, lesson learned. To finish, I attached some photos of the paper that was installed torn (it is worth mentioning that the installer claimed that this was due to the work in the apartment, which is an incoherent argument, as he was the last supplier I received until then). I inform you that the rips were fixed, but the seams not so much (last photo). I'm leaving my report, because I believe that both positive and negative feedback (if well placed), help to improve.