LabPasteur Aldeota - Fortaleza - CE
3.2/5
★
based on 8 reviews
Contact LabPasteur Aldeota
| Address : | LabPasteur Aldeota - R. José Vilar, 920 - Aldeota, Fortaleza - CE, 60430-235, Brazil |
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| Phone : | 📞 +8 | ||||||||||||||
| Postal code : | 60430-235 | ||||||||||||||
| Website : | https://labpasteur.med.br/ | ||||||||||||||
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Sabino Mpe on Google
★ ★ ★ ★ ★ Pessimo atendimento por telefone, vou ter que ir pessoalmente para tirar minhas duvidas. 29/01 ás 10: 40 hora que fiz a ligação.
 Poor customer service over the phone, I'll have to go in person to get my questions answered. 01/29 at 10:40 am Time I made the call.
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Fábio Barros on Google
★ ★ ★ ★ ★ Meu atendimento foi rápido. Os atendentes e pessoal da coleta de exames são solícitos e dão todas as informações necessárias para a realização de exames. O laboratório disponibiliza pequenos lanches, como biscoitos e café para quem faz exames que necessitam jejum, logo após a realização dos mesmos.
My service was prompt. The attendants and the personnel of the collection of exams are solicitous and give all the necessary information for the accomplishment of examinations. The laboratory provides small snacks, such as cookies and coffee for those who do tests that need fasting, right after they are done.
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Felipe Ferreira on Google
★ ★ ★ ★ ★ Eu Gosto Muito Desse Local Pois Passei Uma Parte Da Minha Infancia Ai. Eu Conheço é Sei o Histórico Desse Local Meus Tios Trabalharam Em 1994-2005 Eu Queria Muito Poder Trabalhar Ai Como Atendente Pois Concerteza Saberia Dar o Melhor Para o Cliente. Queria Poder Conseguir Uma Vaga Ai Se Não Desse De Atendente Pra Mim Poderia Ser Outra Coisa.
I really like this place because I spent part of my childhood there. I know and I know the history of that place My uncles worked in 1994-2005 I really wanted to be able to work there as an attendant because surely I would know how to give the best to the client. I wish I could get a place there If I didn't have an attendant for me, it could be something else.
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Maria Glaucia on Google
★ ★ ★ ★ ★ Boa tarde! O telefone daí é de enfeite? A gente liga espera 15 20 minutos na linha ninguém atende, apenas uma música chata pra caramba. Não querem trabalhar dê a vaga pra quem quer. A gente quer marcar exame e essa palhaçada. Já liguei inúmeras vezes hoje.
Good afternoon! Is that a fancy phone? We call waiting 15 20 minutes on the line, no one answers, just a really boring song. They don't want to work, give the job to whoever wants it. We want to schedule an exam and this clowning. I've called countless times today.
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Casa Parisiense on Google
★ ★ ★ ★ ★ Não entendi. Liguei e falei com o atendente Fabricio e enquanto no site o teste PCR diz que o resultado sai em 24h a 48h ele me passou un prazo 72h? E enquanto no site diz que entrega existe no sábado ele me diz que so sairia na segunda..? Um dos dois únicos laboratório da cidade e informações completamente confusas
I did not understand. I called and talked to the attendant Fabricio and while on the website the PCR test says that the result comes out in 24h to 48h he gave me a 72h deadline? And while on the website he says that delivery exists on Saturday he tells me that it would only come out on Monday ..? One of only two labs in the city and completely confusing information
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Michele Gomes on Google
★ ★ ★ ★ ★ Agendei uma coleta em domicílio, atrasaram mais de 1 hora, não entraram em contato pra informar nenhuma intercorrência, muito menos me passaram a informação que poderia ocorrer esse atraso quando liguei pra marcar. Falta de consideração com cliente, tem a questão do jejum ?? se eu tivesse ido colher no local talvez tivesse esperado menos do que em casa. Não pretendo, contratà- los outra vez de forma alguma. ?? Caiu no meu conceito.
I scheduled a collection at home, they were more than 1 hour late, they did not contact me to report any complications, much less gave me the information that this delay could occur when I called to make an appointment. Lack of consideration for the client, there is the issue of fasting ?? if I had gone to harvest on the spot, I might have expected less than at home. I do not intend to hire them again in any way. U It fell into my concept.
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Brenna de Almeida on Google
★ ★ ★ ★ ★ Espera de 5 dias (e contando) para a entrega de um resultado de COVID. Laboratório desorganizado!
Wait 5 days (and counting) for delivery of a COVID result. Disorganized lab!
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Jessica Teixeira on Google
★ ★ ★ ★ ★ I took a Covid - PCR test here on the 15/01 for an international trip to Europe. The results were not ready on time for the trip and hadn't I taken 2 tests to ensure I would be able to board I would have been stuck in Brazil.
Today, 10 days after I took the test, the results are still unavailable. I called and emailed last week to ask for a refund which they refused claiming the results were available in time, ignoring all the prints I have proving that they are not. Dasa/Labpasteur who completely ignores my emails and lacks professionalism.
Don't recommend this lab, but if you have to use it, make sure it is not during the weekends because their system seems to be flawed and service is only half decent over the phone.
Fiz o teste PCR no dia 15/01 para fazer uma viagem internacional com a entrega prometida para o dia 18/01 que era o dia da viagem. Hoje dia 21/01 o resultado ainda nao esta disponivel no portal.
Entrei em contato por telefone e estou tomando um cha de cadeira pra receber o extorno do custo do teste que nao foi entregue.
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