Madalena Lavadeira - São Paulo - SP

I've been a customer for a few years and I really like the service provided, whether it's self-service or traditional laundry service.

They say they use fabric softener, the clothes came out without any smell. Here comes the owner with a story that called Unilever that comfort now no longer smells, just with the rubbing of clothes. Besides, the owner yells, he doesn't know how to talk to a client. Learn to deal with customers ...

I love the laundry, the girls are really polite, André always appreciates the good service at home. Everything clean, fragrant and the price is very fair. I highly recommend it!

I have been using this laundry for 5 years. Excellent service, very kind and careful with clothes. They never delayed an agreed deadline. I like it so much that I changed my address (I used to live nearby) and I keep going there. Great value for money. I recommend 100%.

TERRIBLE!! PASS AWAY FROM THIS PLACE. The owner is simply DISTURBED and OUT OF CONTROL. I've never gone through this in my life, and worse for absolutely NOTHING. The store owner needs to take care of himself, treat himself, because people, especially their customers, do not deserve this. I went to use the self-service to wash my clothes today (Saturday), I called before going and he said I could arrive until 1:30 pm because it closed at 3:00 pm. I arrived at 1:30 pm, the first thing was to tell me that he wouldn't let me fold my clothes because there wouldn't be time, he needed to leave at 3:00 pm on the dot because he had an appointment. Until then, I said ok, no problems. Gave me the basket to sort. I told him that I also had a comforter (thin, light) and a blanket and that I would like to wash. He said that the large machine that would fit was occupied and that he wouldn't have time to wash and dry, as he had to actually leave at 3pm. I replied that it was ok, if I didn't have time I would come back another day and wash. From then on, he started creating confusion, changing, talking loudly with a giant arrogance (just like a REALLY CRAZY), saying that I didn't understand, that I had to leave it to the laundry to wash it because it would be cheaper, because the machine it wasn't going to dry out completely, in the end, creating a situation and changing for absolutely nothing, and I was calm saying okay I'll come back another day and wash it. As I realized that he was upset and treating me badly I said I would take my things because there was a lot of difficulty being created there just to wash some clothes. He told me to go, literally opened the store doors for me to leave and grumbling. When I was gathering my things, he would yell, say that everything he said I was snapping back (hi? Just because I said the other day I would come back and wash when the big machine was free). He's SO CRAZY that he said I didn't understand that they don't wash blankets at the self-service (whereas HE HIMSELF showed me the big machine that I could wash but was busy at first) I've never been in a situation like this, I told him I wasn't asking for a favor, I was going to pay, and he said nervously that he didn't either. I still don't understand THE SITUATION HE CREATED and WHY he treated me so badly. There are no words to describe how the situation was, it felt tricky, totally surreal. It was HUMILIATING, STRESSING being treated like this, practically disenfranchised from the store for not having done anything, closed the doors as soon as I left as if I had created a disorder in the store, while he created it himself, simply because: THE OWNER IS DISTURBED and UNCONTROLLED When I said it was not my fault if he was having a stressful day, I didn't deserve lack of politeness and lack of respect, he said that his way is the same, he talks like that to people, that I was supposed to complain to the his mother 60 years ago. Stay away from people like that, it almost ended my beautiful day of rest with this UNNECESSARY stress.

Great service, speed and quality of service. They never go wrong even with the most different fabrics. Very good price.

This is, by far, the best laundry in the area -- in terms of quality of work, value for money, and friendliness. I brought them some pieces that had stubborn stains; another laundromat in the neighborhood had told me they were unlikely to come out. Madalena's owner explained to me what it was possible to do, what result to expect, and charged a very fair price for the work (and much better than the other laundry in the neighborhood). My clothes arrived perfect, and they gained a loyal customer.