Malai beach hotel - Jijoca de Jericoacoara - CE

Very cozy place. It is five minutes from the center of Jeri. The only inconvenience is the attendant Renan. I suggest you change it because all the attendants were very attentive.

Bad accommodation (small room with mold, peeling wall, my son's mattress did not allow us to enter the room. Very poor breakfast. The bed had no bed sheet, only a quilt. A lady who only crocheted extremely thick. Dirty pool and the entire hotel is lacking in cleaning and maintenance.

My experience staying with my wife at Malai Beach exceeded all expectations, the hotel is well located, very close to the beach and also close to the main streets of the village and about 5 minutes walk from the Dunas do Pôr do Sol In terms of structure, I really liked the rustic/ surf/ beach look... the room has a flat screen TV, air conditioning, minibar, hairdryer, hot water shower. The breakfast is great, the kitchen staff prepare tapiocas, crepes, omelets, among others, there are always 2 flavors of juice and the toast is that there is also an afternoon coffee at 17:00 with cake and coffee. In terms of service, this was the difference for me, we were very well received from our arrival until the time we left. Anyway, I recommend everyone to stay at Malai Beach

I was at this Inn last week, let's start with the service, precarious attendant with no desire to work poorly educated, zero professionalism. Maintenance of the place does not exist everything very dirty the swimming pool is always dirty, I stayed in room number 4 where the Rat used to walk all night, one night we were sleeping and woke up with a cockroach walking over us, I told the girl at the reception who did nothing, not even to throw a poison I don't know. Shower drops water badly spread to wash the head. Breakfast without conditions was better if it didn't serve anything, crusty bread, cake of dubious origin, juice and hot water.

Very beautiful place, but they put a silence sign in the rooms from 10pm to 6am and the employees themselves don't respect it. Nobody can sleep.

Very tasty breakfast, clean, new and organized accommodation, very helpful and attentive staff, especially Gleiciane! Thank you to all the staff for the excellent stay at this inn! Light vibe more than perfect!!!

1) There were bees in the bathroom lining and the bathroom protective screen was torn. As a result, every day there were approximately 20 bees in the bathroom when we came back from the beach. We didn't leave food garbage or the light on, so theoretically there was no attraction. In addition to the physical presence of the bees, their buzzing noise was unbearable (in addition to being a risk for allergic people). 2) The bedroom ceiling was already infested by those flyers that we call "hallelujah". In the last 2 nights we were dominated by them, every night the room was dominated by flyers. Even scaring and killing some, they came back. 3) On the morning of January 2nd there was a super rain. And it rained all over the room and on the extra bed just below the window, it soaked her and the person who was sleeping in it. It rained through the ceiling and through the window (which is only a shutter, there was no glass). It also flooded the room, wetting our bags and shoes that were lying around. 4) From the hotel industry: dirty and stained sheets always. Even with the change in the middle of the stay, sheets and pillowcases were still difficult to use. In the change of towels, after 48 hours of stay, the number of towels in the replacement was wrong and it was a struggle to get the proper number of towels, as if we were trying to steal a towel. There was also a shortage in the supply of toilet paper and when we asked for it, there was also resistance in the supply. 5) Except Gabriel, from reception, who is helpful and kind, all the other employees are rude and rude. Making faces and mouths to requests (example: I asked for 2 tapiocas and 2 cheeses and I heard "wow, all that?"). If a consumption limit is not established by the establishment, it is not appropriate for the employee to judge the size of my order. 6) Breakfast: inattentive staff and practically non-existent replacement. Until 10am, only black coffee lasted. The rest is over, over. On January 2nd, we reported the absence of French bread at 9:40 am. And it was only reset at 9:55 in few units and looking old. In the absence of tables (all occupied), we suggested sharing a table with other guests in the midst of the pandemic. 7) From the bathroom: there is water leakage from the shower that floods the entire bathroom. The shower is of poor quality and only 3 trickles of water come out, while the shower from the pool (a waterfall falls next to the entrance to my room). 8) The Covid pandemic: there is no contagion precautionary measure at the hotel, staff do not wear masks and do not guide guests in using them. I even witnessed an employee in the kitchen coughing, without a mask, during breakfast. 11) Facilities: dirty swimming pool for the first few days and no sanitary conditions for use, bathroom door has latticework (no privacy) and the bathroom does not have adequate ventilation.