MAPFRE - Sorocaba (Sucursal) - Sorocaba - SP

3.4/5 based on 8 reviews

Contact MAPFRE - Sorocaba (Sucursal)

Address :

MAPFRE - Sorocaba (Sucursal) - Av. Dr. Armando Pannunzio, 545 - Jardim Vera Cruz, Sorocaba - SP, 18050-000, Brazil

Phone : 📞 +8
Postal code : 18050-000
Website : http://www2.mapfre.com.br/
Categories :

MAPFRE - Sorocaba (Sucursal) - Av. Dr. Armando Pannunzio, 545 - Jardim Vera Cruz, Sorocaba - SP, 18050-000, Brazil
M
Maira Paula Camargo on Google

Pessima empresa. faz uma semana que meu carro está parado na oficina aguardando peça. muita burocracia e nada de agilidade.
Bad company. my car has been standing in the garage for a week waiting for a part. a lot of bureaucracy and no agility.
s
sergio neto on Google

Não presta um péssimo atendimento... demora uma década para entregar seu carro de volta. pense antes de ir atras dessa seguradora
Doesn't provide a bad service ... it takes a decade to get your car back. think before you go after this insurer
G
G Diether on Google

Um LIXO. Temos direito a carro reserva, e o carro já está na oficina desde segunda, hoje é quinta e NÃO liberam. Vão esperar entregar o carro pela ofina para liberar o carro reserva? Safados, bandidos. Fujam destes lixos!!!!
A TRASH. We are entitled to a car reservation, and the car is already in the workshop since Monday, today is Thursday and DO NOT release. Will they expect to deliver the car through the ofina to release the reserve car? You bastards, bandits. Flee these junk !!!!
M
Marco Barbosa on Google

Tive uma ótima experiência com a Mapfre,fui muito bem atendido,atendimento muito rápido na loja,já fizeram a vistoria no local,pediram 48h para aprovação,incrível pois a aprovação saiu num sábado,nem esperava ser possível isso,levei carro na concessionaria para o conserto já estava lá o e-mail para oficina liberando o conserto,o pessoal da oficina nem tinha visto ainda é eu já estava lá com a aprovação no aplicativo,que agilizou a abertura da ordem de serviço,muito bom mesmo o trabalho da Mapfre,recomendo sem nenhuma dúvida.
I had a great experience with Mapfre, I was very well attended, very fast service at the store, they already did the inspection on the spot, they asked for 48 hours for approval, incredible because the approval came out on a Saturday, I didn't even expect it to be possible, I took a car at the dealership to the repair was already there the e-mail to the workshop releasing the repair, the workshop people hadn’t even seen it yet I was already there with the approval in the application, which speeded up the opening of the service order, very good even the work of Mapfre , I recommend without a doubt.
F
Flavio Pires on Google

Horrível, atendimento péssimo e incompetência total
Horrible, terrible service and total incompetence
C
Carlos alberto Godoy on Google

Não gostei do prestador de serviço pois o mesmo não deichou especificado gual a pesa gue era para ser comprada tive gue me virar para poder fazer o vendedor saber gual era e mesmo assim tinha outra pesa gue estava com defeito gue tive gue eu mesmo ganhar e arrumar
I didn't like the service provider because it didn't specify how the weight was to be bought I had to turn around to let the seller know what it was and even so there was another weight that was defective that I had to win and fix it myself
f
fabio vieira martins on Google

Muito bem recepcionado pelo atendente, cujo nome não me recordo, local amplo de fácil ascesso, porém tivemos uns percalços no andamento da liberação do reparo em meu veículo e a resposta por email deixa a desejar , pois precisei estar entrando em contato via fone , devido não receber um feedback da parte deles
Very well received by the attendant, whose name I can't remember, ample place with easy access, but we had some mishaps in the progress of releasing the repair in my vehicle and the response by email leaves something to be desired, as I needed to be in contact via phone, due not receive feedback from them
D
Débora Correa on Google

Simplesmente precisei de suporte para a meu carro que acabou a bateria as 16h e ate agora ( 18:30 ) nada, era para demorar no maximo 40 minutos .. ai goram acrescentando tempo e agora eles estao tentando achar alguem para me atender... nao dao nem estimativa de tempo que vai demorar. Falaram que na central não tinha aparecido nosso pedido .. um absurdo ! Se tivesse sido informada que eles nao iriam conseguir me atender as 16h ja teria dado um outro jeito.
I simply needed support for my car that ran out of battery at 4 pm and so far ( 6:30 pm ) nothing, it was supposed to take a maximum of 40 minutes .. then they are adding time and now they are trying to find someone to assist me... do not even give an estimate of the time it will take. They said that our order had not appeared at the central .. absurd ! If I had been informed that they would not be able to meet me at 4 pm I would have already found another way.

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