Marcenaria Veneza - Sorocaba - SP

The furnishings are good, quality. The first service was excellent. My disappointment was due to the assembly made by unprepared people who ended up scratching, staining and steaming the nail-wood. And to finish, I needed maintenance of a closet door, I was treated with care by the attendant.

Serious company, great employees, first class material, I ordered my furniture planned for the entire fit and I am very satisfied, delivered everything on time. In particular, I would like to thank Interior Designer Amanda Cristine, who was instrumental in building the project and closing the contract, and the excellent furniture assemblers; Bruno and Nelson, wonderful people who spent eight days in my apartment working with a lot of professionalism and respect, congratulations to Marcenaria Veneza and everyone who makes this company what it is. Thankful!

Good quality materials, but delivery takes almost 70 days. In assembly, it took a week to install two cabinets and a suspended two-piece cabinet. It still lacked the finishing of a gas passage that I had to look for in the store and install on its own. Apart from the dirt they made on the walls that were already painted and it was necessary to perform new painting.

Wonderful.. Very well attended.. Perfection!

I bought a year ago my kitchen planned with the company Venice Mercenary. I saw their posts on the face, I was delighted, I told my husband it will be there and ready, I did not look for another place, I scheduled an appointment, I did my project, I liked it, I told the seller that at the moment I would not buy the oven, how it would be done , he said that without any problems, when I bought it he would install it at no cost, I said ok and I closed the contract, I paid. From here onwards only tragedy, I scheduled to take the measurements, I waited 1 hour and the guy did not come, we rescheduled measures, they asked me 65 useful days for installation, how much I wanted this store and I loved the showroom, I said ok, I'll wait, almost a month before the deadline, they called me on schedule, I said seriously? I did not believe, I jumped with happiness, I ran with everything that was not yet ready to give time and waited, who said that someone appeared or gave news? No one. I got in touch and they asked me 8 days to go to start, on that date were installed all the cabinets with a much lower quality, I complained many, many times until they got the cabinets. About 6 months ago simply a catcher took off, I called there and they came to stick it again, but if in 6 months a catcher took off who will say in 5 years. Almost 3 months ago I had to change my lining and I had to do another closing in a part that I did not have, as they in the contract oblige me to do only with them, because if something happens in the future the guarantee of them is not worth it if another company has done something I called them, I paid for them and when I got home they had simply spoiled a part of the closet that his employee claims to be already, being that the only person who moved in my closet was him, I spoke with the owner and he after much cost said I'd fix it, and I'm waiting until today. Today I contacted and asked for a position and also to make the niche of my oven, because I had bought and would like to do the installation, the owner himself said okay, I'll see a date for you to do the 2 things in the morning , now at 4 pm he comes to tell me to send a copy of the contract, because if it has been more than 1 year they do not make the niche for free, because I have an obligation to have the oven when the furniture is installed, I had already explained to the seller. For me, this company only treats people well until they sell, then they do not care. I'm not asking for anything for free, I paid for the closet, I paid for the closing, I paid for a good workmanship. Look, if you want a headache you're looking for this company, otherwise go somewhere else. I no longer want this company in my life, I will lose my guarantee if I have to, but I do not give money to this company!

My experience in this place was incredible Starting with the attendance of the saleswoman Mari, a grace from the “attentive person, always available to help with an efficient, fast project”. The material is all right entrega delivery before the deadline ... the helpful assemblers Company toppppp super recommend my house ? it was beautiful ? gratitude ?? team @veneza joiner's shop ?? We will definitely do a lot of business yet ?? Simone and Esgar

I got in touch to make a quote, just super poorly attended. I was wondering if the service is like that in the rest of things, because planned furniture is expensive. So be careful, evaluate everything, especially the service even through WhatsApp.

I got in touch to make a quote and I was super poorly served, the sellers or designers simply made the biggest mistake. The first one who answered asked me what it would be like, I said it was a project for a berth tailored for a room, so he said he couldn't do it because I had many larger projects and then he passed it on to a colleague. She answered me, took some data from me and said she would put my project on a "waiting list" and as soon as I had any news I would get in touch, here I am, sitting there waiting for 2 MONTHS, for a return and no. Anyway, I believe they don't need more customers, as they should have enough !!