Marmoraria D Alencar - São Paulo - SP
3.5/5
★
based on 6 reviews
Contact Marmoraria D Alencar
| Address : | Marmoraria D Alencar - R. Alencar Araripe, 111 - Sacomã, São Paulo - SP, 04253-000, Brazil |
| Phone : | 📞 +7 |
| Postal code : | 04253-000 |
| Website : | http://dalencarmeg.wixsite.com/marmorariadalencar |
| Categories : |
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Thayline Cristina on Google
★ ★ ★ ★ ★ |
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Fabrício Nunes on Google
★ ★ ★ ★ ★ |
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Rosildo Caetano on Google
★ ★ ★ ★ ★ |
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Sandra Chaves on Google
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Jucilene Silva on Google
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Gabriel Fernandes on Google
★ ★ ★ ★ ★ Não recomendo essa marmoraria! Leia até o final!
Dia 06/03/2021 solicitei um corte e polimento de uma pedra de Granito São Gabriel, basicamente era cortar no meio e polir as bordas. A pedra estava perfeita, sem nenhuma mancha (como foto). Me cobraram R$500 por esse serviço.
Quando fui retirar, as duas peças estava bem empoeiradas, neste momento me atentei apenas as medidas mas não reparei que as duas peças estavam manchadas e esbranquiçadas. Tal manchas não existiam quando deixei a pedra. Entrei em contato no mesmo dia informando o problema e enviando as fotos. Ao invés de tentar solucionar o problema a resposta foi de que essas manchas já tinham na pedra, que foram causadas por limpa alumínio (sendo que a pedra nunca foi utilizada) e que eles não podiam fazer nada. (Mas pq não me mostraram as manchas quando deixei a pedra?! Pq elas não existiam!) Falaram que no máximo eu poderia levar lá para eles tentarem polir, mas que o serviço seria cobrado e não garantiam que fosse sair. Informei que isso não seria justo, mas nunca mais me responderam.
Fuja deste local que não tem compromisso com os clientes.
 I don't recommend this marble shop! Read to the end!
On 06/03/2021 I requested a cut and polishing of a São Gabriel Granite stone, basically it was cutting in the middle and polishing the edges. The stone was perfect, without any stains (like photo). I was charged R $ 500 for this service.
When I went to remove it, the two pieces were very dusty, at this moment I only looked at the measurements but I didn't notice that the two pieces were stained and whitish. Such stains did not exist when I left the stone. I contacted the same day informing the problem and sending the photos. Instead of trying to solve the problem, the answer was that these stains already had on the stone, that they were caused by clean aluminum (the stone was never used) and that they could not do anything. (But why didn’t they show me the stains when I left the stone ?! Why didn’t they exist!) They said that at most I could take them there to try to polish, but that the service would be charged and they didn’t guarantee that I would leave. I said that it would not be fair, but they never answered me again.
Escape this place that has no commitment to customers.
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