Master Hamburgueria - Volta Redonda - RJ
3.4/5
★
based on 5 reviews
Contact Master Hamburgueria
Address : | Master Hamburgueria - Av. dos Mineiros, 675 - Belmonte, Volta Redonda - RJ, 27273-200, Brazil |
Phone : | 📞 +9999 |
Postal code : | 27273-200 |
Categories : |
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Gisele Silva on Google
★ ★ ★ ★ ★ |
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Luiz Oliver on Google
★ ★ ★ ★ ★ |
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Heitor De Almeida on Google
★ ★ ★ ★ ★ Lanches com excelência e entregar com agilidade. Super recomendo
Snacks with excellence and delivery with agility. I highly recommend
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Rafaelmatos Lisboa on Google
★ ★ ★ ★ ★ Péssimo fiz um pedido eles não entregaram e ainda desligaram o tel para não conseguir mais falar com eles
I made a bad order they didn't deliver and they still hung up the phone so I couldn't talk to them anymore
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Jessica Novais on Google
★ ★ ★ ★ ★ Minha experiência foi horrível. FZ UM PEDIDO PELO APLICATIVO IFOOD. DAI INFORMA QUE PODE DEROMA QUASE 1 HORA ATE AI DE BOA. PENSEI COMIGO BOM QUE VOU EXPERIMENTAR DE OUTRO LUGAR O LANCHE E TAL. SE PASSA O HORARIO DE ENTRA DO IFOOD QUE SERIA DE 22:53 ATE 23:03 DAI QUANDO DEU 23:06 IFOOD MANDOU MENSAGEM QUE O LANCHE TINHA SAIDO DE LA. DE BOA ATE AI ESPEREI ATE 23:44 O LANCHE NAO TINHA CHEGADO DAI LIGUEI LÁ A PESSOA ATENDEU ME PERGUNTOU MEU NOME É ENDEREÇO INFORMEI. ATENDENTE ME DIZ: O MOTO BOY JA SAIU DAQUI TEM 15 Á 20 MINUTOS DEVE ESTA CHEGANDO AI. BELEZA VOU ESPERAR MAIS UM TEMPO.
QUANDO DEU 00:01 NÃO TINHA CHEGANDO MANDEI MENSAGEM PELO WHATSSAPP DAI A ATENDENTE ME LIGOU. E INFORMEI QUE PEDI O LANCHE E NAO TINHA CHEGADO ELA ME PERGUNTA O NOME DE NOVO INFORMO. DAI A RESPOSTA JA MUDA MAS MEU PATRÃO FALO QUE SEU PEDIDO FOI CANCELADO. EU DISSE SIM O PRIMEIRO E FIZ OUTRO EM SEGUIDA E VOCE ME INFORMOU A UNS MINUTOS ATRAS QUE ESTAVA VINDO NO IFOOD INFORMA QUE O MEU PEDIDO SAIU ELA DUVIDANDO DO QUE ESTAVA FALANDO. TIVE QUE TIRAR PRINT DA TELA E DO PEDIDO PARA CONFIRMA COM ELE. E O RESULTADO PEGUEI POR UM LANCHE QUE NAO TIVE É FUI DORMIR COM FOME E PELA HORA NAO TINHA MAS DA ONDE EU PEDIR.
E QUANDO FALEI QUE SEGUNDA ESTARIA LIGANDO PRA SABER O QUE IRIAM RESOLVER REDERENTE AO PEDIDO QUE NAO FOI ENTREGUE. INFORAM QUE SO TERÇA QUE VÃO PODE ME INFORMAR SOBRE ISTO.
SIMPLISMENTE SE NAO RESOLVER ISTO VOU PROCESSAR E POR DE TUDO É FICAR ESPERANDO DUAS HORAS E DORMIR COM FOME. MINHA INDIGNAÇÃO NAO E SOBRE TER DESCONTADO DO MEU CARTAO E SOBRE O DESCASO E PELO CONSTRANGIMENTO QUE PASSEI POIS TIVE QUE PROVA MEU PEDIDO MAIS ANTES DE EU RECLAMA TINHAM ACHANDO O PEDIDO. E TER DORMIDO COM FOME POIS TINHA CHEGANDO SERVIÇO E NAO TIRA FAZER JANTA FIQUEI JUNTO COM MINHA FILHA ESPERANDO O LANCHE E TIVE QUE FAZER ALGUMA COISA PRA ELA COMER
My experience was horrible. MADE AN APPLICATION FOR IFOOD APPLICATION. DAI INFORMS THAT IT CAN DEMOST ALMOST 1 HOUR UNTIL GOOD. I THINKED WITH ME GOOD THAT I WILL TRY ANYWHERE THE SNACK AND SUCH. IFOOD'S ENTRY TIME PASSES FROM 22:53 TO 23:03 THEN WHEN IT GIVEN 23:06 IFOOD MESSENGED A MESSAGE THAT THE SNACK HAD GOT OUT OF IT. GOOD UNTIL I WAITED UNTIL 23:44 THE SNACK I DIDN'T ARRIVE THEN CALLED THERE THE PERSON ANSWERED ME ASKED MY NAME IS ADDRESS I INFORMED. CALL ME TELL ME: MOTO BOY JA GOT OUT HERE IS 15 TO 20 MINUTES SHOULD BE ARRIVING THERE. BEAUTY I WILL WAIT FOR A LONGER TIME.
WHEN I GIVEN 00:01 I DIDN'T ARRIVE MESSAGE THROUGH WHATSSAPP THEN THE CUSTOMER CALLED ME. AND I INFORMED THAT I ASKED FOR THE SNACK AND DID NOT ARRIVE IT ASKS ME THE NAME OF THE NEW INFORM. THEN THE ANSWER ALREADY BUT BUT MY PATTERN SPEAK THAT YOUR APPLICATION HAS BEEN CANCELED. I said YES THE FIRST AND DID ANOTHER THEN AND YOU INFORMED ME ANY MINUTES THAT WERE COMING ON IFOOD REPORTS THAT MY APPLICATION WAS GET OUT OF WHAT WAS TALKING. I HAD TO PRINT FROM THE SCREEN AND REQUEST TO CONFIRM WITH IT. And the result I got for a snack that I didn't have was to go to sleep hungry and for the time I had but where I asked.
AND WHEN I SAID I WOULD BE CALLING TO KNOW WHAT THEY WERE TO RESOLVE REDERENTLY TO THE REQUEST NOT DELIVERED. INFORM THAT ONLY YOU CAN INFORM ME ABOUT THIS.
SIMPLY IF NOT SOLVING THIS I WILL PROCESS AND EVERYTHING IS WAITING FOR TWO HOURS AND SLEEPING HUNGRY. MY INDIGNATION IS NOT ABOUT DISCOVERING MY CARD AND ABOUT THE LOSS AND CONSTRUCTION THAT I WENT THROUGH I HAD TO PROVE MY REQUEST BEFORE I COMPLAINED I HAVE FIND THE APPLICATION. AND HAD SLEEPING HUNGRY BECAUSE I HAD ARRIVING SERVICE AND DIDN'T TAKE TO DO JANTA I WENT TOGETHER WITH MY DAUGHTER WAITING FOR THE SNACK AND I HAD TO DO SOMETHING TO EAT
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