MS Utilidades do Lar - Salvador - BA

I always find what I want, with great prices. You have everything for your home.

Very Good! Assorted products! A little tight because of the quantity of products on sale!

Serious company and family, everything for the Home you find here, PLANETA CASA (MS UTILIDADES) I RECOMMEND

It has enough varieties of products, affordable prices, taste and recommend.

I love this store has everything you need in a home but it is too small for product diversity

Bomm I found this wonderful store through instagram. When I arrived I was very well received by the man who is at the door, then I started observing the prices and products. I didn't know where to start, I'm glad I took print lol, but then I was delighted with other things in place and the attendant was super patient. It is effective when it comes to showing things and what would be best for me in terms of cost and benefit, and finally finishing at the checkout I can say that everyone's service was impeccable, with a lot of respect, several options and a supremely fair price !!! Now that I'm moving to a bigger apt I will be back one and a thousand times.

I have just returned from this store and, even though I have been a customer for some years, I cannot recommend it anymore, because, in the first problem I encountered, I realized that I was dealing with people of questionable honesty. On the last 16 I bought two items, including a refill for MOP (magic squeegee). The refill, after being properly placed on the squeegee, tore when first used, when, normally, these refills usually last for months. I called over there and talked to one of Adesilde, Adetilde or something. After asking me to take the assembled kit, he decided to blame the squeegee when he saw that it was used, the problem being the foam. Then he said that there was no guarantee for any of the products sold there. And that if something came out of it with a defect, the customer's problem. He also agreed that it is more advantageous to buy at the street vendor, than at MS Utilidades do Lar. And that in this case, it would be the manufacturer's fault and, therefore, they would not buy more from him. And all the time with a mocking smile on his face, which when questioned, tried to justify saying that he was veined, toothless and wore dentures, as if that, in itself, justified it. After much insistence from me for a solution, he simply took another refill of the same brand and model and gave it to me. When I said that I thought it very likely that the second would tear like the first, she said she was only doing it to please and hold the customer. If that was the case, then I said that I would prefer a voucher of the same value, to come back later and get something else, because that, yes, guarantees the return of the customer. Agetilde then said that the store does not work that way and that it only had this for me. Between the lines, what she meant was that they knew that the product was ordinary and of very poor quality (bought quite cheaply, obviously) and that for them it was more a game to give away another one and get rid of the customer than to provide them with a gift card. R $ 19.99. In order not to get stressed, I decided to accept to leave right away, while Ategilde said that she would police herself so she wouldn't be laughing at the client in the future. And he told me to go with Jesus. "If you explain to him, Adegilte," I said, as I left, never to return ...

If you ever need to solve a problem with this store, know that, as was my case, even if the situation is minimal, you will receive one of the worst treatments ever given to the customer - and to the human being, by the way. I arrived at the store looking for couscous for an induction cooker. They promptly showed a claiming to serve. Bought. When I got home, taking a closer look at the piece, I realized it was not suitable for the appliance in question, which ONLY heats triple bottom pans, which was not the case with the one they sold me. I returned to the establishment, intending to exchange for a couscous maker that met my need, but there was no option, leaving only the possibility of reversal of the amount paid. Due to the situation, I was directed to the person responsible for the location. To my displeasure, Anaildes, who introduced herself as a manager and owner - surprisingly, this proceeds, according to a survey by the CNPJ -, is unbalanced, without emotional control. It is not prepared to deal with the public. Speaking of, looks like a mad dog. When dealing with my problem with me, he barely managed to formulate a sentence without appearing to be on the verge of a mental breakdown, and the ones he did, he used impolite and disconnected words. He acted disproportionately, exaggeratedly rude, to my simple request to return the amount invested in the purchase. In order to try to hold my money in the store, believing that I would give up, he tried to intimidate me by listing with distorted explanations some of the consumer laws I know well. Furthermore, explaining that he ignores labor standards and seeming unaware that EVERY human being is susceptible to error, furious, he demanded that I point out - which I did not do, of course - which employee made the mistake, making it evident that he would be subjected to ridicule ahead to everyone, guaranteeing - leaving it to be understood that she had already done it other times - that the loss she fantasized I had given would be deducted from his salary, which was exactly none, because I took my money and she kept the product. We just made an exchange. At one point in the discussion, she asked me what area I worked in. By the tone used when raising that question, I knew that the question was for, depending on what I answered, she would feel with more ammunition to try to belittle me, if I, for example, claimed to be a manicurist, day laborer or even a dentist. She seemed willing to find a demerit in any occupation. As if she were sure of her reason, when I objected to revealing my profession, she justified that she asked to conclude if I knew anything about commerce. Well, I know, more than enough to classify her stance as inadequate, that she seems to run business with rules parallel to those of justice, whether she is labor or consumer. In the act of her appearance, you immediately notice a strong negative energy coming from her, a heaviness. With a mistress like that, I'm not surprised the collaborators look so tense, visibly terrified to speak or move. If her intention when she started to rant was to appear imposing, she only managed to embarrass herself in front of other customers, and she reinforced what her employees must surely say behind their back: "She's crazy (?)!". It wasn't for that! I thought I was going to be attacked by a R$180.00 piece. Poor thing. Her peace is so worthless. In fact, it's worth even less, taking into account the evaluation of another customer registered here, regarding a squeegee for R$19.99. Anaildes, while there is still time, look for a psychologist, before your lack of control becomes a case of a psychiatrist or police.