Novotel Rj Porto Atlantico - Rio de Janeiro - RJ
4.5/5
★
based on 8 reviews
Contact Novotel Rj Porto Atlantico
| Address : | Novotel Rj Porto Atlantico - Av. Prof. Pereira Reis, 49 - Santo Cristo, Rio de Janeiro - RJ, 20220-800, Brazil |
| Phone : | 📞 +77 |
| Postal code : | 20220-800 |
| Website : | https://all.accor.com/lien_externe.svlt%3Fgoto%3Dfiche_hotel%26code_hotel%3D9438%26merchantid%3Dseo-maps-BR-9438%26sourceid%3Daw-cen%26utm_medium%3Dseo%2Bmaps%26utm_source%3Dgoogle%2BMaps%26utm_campaign%3Dseo%2Bmaps%26y_source%3D1_MTUzNjI0MjItNzE1LWxvY2F0aW9uLndlYnNpdGU%253D |
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Hotel
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| Description : | Warm rooms in a relaxed hotel featuring an outdoor pool, a lobby bar & a 24/7 restaurant. |
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Pedro Lisboa on Google
★ ★ ★ ★ ★ An executive hotel, with standard installations, nice staff but misses the minimal quality at some key services.
The restaurant is overpriced for the quality of the food served. The dishes are super caloric and unbalanced. Salads with a lot of cheap ham and canned food. Minimal vegetarian or vegan options. You won't get a full balanced meal there.
Room service will bring a huge amount of disposable plastic every day. No glass cup or mugs available in the room. Coffee will be served in disposable cups like any cheap take away service. Once you have finished you just leave the dirt dishes and rest of your food on the floor at the hallway, and they will be collected once a day. (that makes a nice and very hygienic view).
The couch (which is actually an optional bed for kids) and the chair are ok if you intend to take a sit for couple of minutes a day, try to work there and your back will be requesting some pain pills soon.
The hotel is near the city center but you will depend either on public transportation or a tai to get you anywhere. There’s absolutely nothing at a walking distance, the hotel is surrounded by empty and abandoned buildings.
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Guilherme on Google
★ ★ ★ ★ ★ The Hotel amenities were quite good but the staff service was awful.
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Gerardo Estolano on Google
★ ★ ★ ★ ★ I thoroughly enjoyed my stay. Spent one night before leaving for Búzios from the Rodoviaria. This hotel is adjacent to the light trolley line and is VERY convenient for public transportation. Staff treated us excellent. The shower is a strong point. Pool gym spa on the 17th floor, all nice. Recommend.
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Marcia Madeira on Google
★ ★ ★ ★ ★ I was not staying at the hotel, but had lunch at the buffet. Tasty and assorted.
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Leonardo L. on Google
★ ★ ★ ★ ★ Need to improve the emergency exit. When I was checked the emergency exit in the 9 floor, the door closed and was not possible back to the room. In case of any incident situation through the stairs from the emergency exit, is not possible access anymore the rooms. The door from emergency exit lock.
Also the receptionist from night period, need to attend better the people.
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Thomas Dafinger on Google
★ ★ ★ ★ ★ It‘s a secret to me, why they get good reviews. I stayed there for two nights. First of all, the location is far off almost everything! I just found one supermarket within walking distance. Upon check-in, which took a while for what reason ever, I didn’t get a welcome drink, which I usually get as a member of their loyalty program. I even gave the check-in agent twice a hint, if my number is on file. In general I have to say, that most of the staff members, except the one at check-out, where bored and slow in what they’re doing! Arrived in the room I realized, that the blanket was not covered by a proper duvet cover, but with two bed linens only, which I don’t like at all, cause everything shifts whilst sleeping. And these linens had some tiny holes already. And they curtain had some unpleasant stains. Another thing I didn’t like was, that when I took a shower, the temperature of the water changed suddenly from regular hot to super hot again and again! After every single flush of the toilet, there was such a loud noise whilst refilling the water tank. I can imagine, that you even could hear this noise on the aisle in front of the room.
The worst thing was that the wifi was unstable and slower than slow during my stay. I had to login every couple of minutes again and again. Watching movies, YouTube clips or even Instagram videos was impossible due to both the low speed and the trouble with the permanent login and logout thing.
I booked this hotel with breakfast, but I didn’t want to visit this in the mornings. I never ever would return to this Novotel Atlantico in Rio de Janeiro!
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Farrah Land on Google
★ ★ ★ ★ ★ Nice hotel, clean and the service is ok. The only reason it's not getting a better score is because they didn't have any channels in English. Not even Netflix. That sucked!
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green0marlin on Google
★ ★ ★ ★ ★ Won't stay here again and don't recommend it.
- In-room internet poor. Did all my work in the lobby.
- Wet rotting floor. After complaining, the upgraded room had stained bed sheets, pillow and sofa; gaping hole in bathroom drywall,
fruit flies in shower, hair in bed, floor lamp with no bulb
- No in-room usb charging (actually there is one on TV but it takes 5 hours to charge phone). Front desk can supply adapter.
- No international TV channels
- Far from everything including food.
- Broken hot tub (jacuzzi). Wasn't working for duration of my stay.
+ Front desk staff are professional and try their best
+ Air conditioning
+ Clean gym, murky pool, nice sauna.
+ Ok breakfast - coffee, tea, eggs, processed meats and processed cheese, pastries, toast, juice, cereal, yogurt...ect.
+ Uber is quick, cheap and efficient
Attention to detail is a cultural thing, so if you're not from North America the above points may not bother you as much as they did to me. The hotel will probably respond saying Novotel is sorry it did not meet my expectations but in reality nothing will change (and probably get worse with more time as the hotel gets older.)
The price is right but they should charge a bit more and fix everything. It would drive more traffic. I'll never stay here again.
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