OdontoCompany São Bernardo do Campo - São Bernardo do Campo - SP

I am treated very well every time I show up there. There are professionals and "professionals" within the company. And dentist is something particular to the extreme, the person looking for needs to empathize with the dentist before anything. The range of professionals is extensive and I believe it meets the individual needs of its customers. My dentist is Dr. Marcelo, to whom I am immensely grateful for his professionalism and dedication. I went through several dentists at the clinic and because empathy is really personal and non-transferable, I would like to thank the family that runs the company and Dr Marcelo. Confidence and empathy made my treatment light and I am very afraid of a dentist .. hahahaha .. thanks Dr. Marcelo! Thank you Márcia, Denise and Maurício. ?

I would schedule to make an evaluation for the reports I gave up. Dentist is not a butcher and for me you need to be indicated and usually these clinics rent chairs, that is, every hour you are attended by a different person Jesus I'm out

GOOD AFTERNOON. I WAS YESTERDAY TO EVALUATE A CHANNEL TOOTH THAT HURTS AND I WAS VERY WELL SERVICED BY MARCIA, DR. DANIEL, FANTASTIC PROFESSIONAL AND ALL THOSE WHO ATTENDED ME IN THE EVALUATIONS AND RADIOGRAPHS THAT UNFORTUNATELY I DON'T REMEMBER THE NAMES. THANK YOU ESPECIALLY TO MÁRCIA THAT ALWAYS WELCOME ME IN AN EXEMPLARY, VERY CONSIDERATE WAY. I WANT TO BE BACK SOON FOR IMPLANTATION. LAST YEAR I DID TWO EXTRACTIONS WITH DR. JORGE AND IT RAN OK HE TRIED TO PASS ME CALM AND TRANQUILITY, EVEN BEING A TERRIBLE AND SAD MOMENT. AWESOME PROFESSIONAL! THE ASSISTANT ALSO. IN THIS CLINIC, I REALIZED THAT THE EMPLOYEES ARE CAREFUL, FRIENDLY, AND I FELT THAT THEY ARE COMMITTED TO THE PATIENT. I RECOMMEND THE CLINIC AND DR. JORGE FOR EXTRACTION.

I would just like to report what happened in this clinic. I was on 03/09/2021 at Odontocompany at Rua Américo Brasiliense in São Bernardo do Campo, SP and went through an evaluation by Dr. Gabriela Fontanella, because I was in pain. I did the panoramic x-ray for R$ 30.00 and in this evaluation, the Doctor identified that the tooth had a "badly done" canal, with the wrong placement of a pin, and therefore, she informed me that this tooth needed to be extracted and six months after surgery, the placement of a prosthesis. At the time I was shocked, as I have a certain trauma about tooth extraction, but as she was the professional, I accepted her decision. She suggested that I hire a temporary prosthesis to stay in place of the tooth until the placement of the definitive prosthesis, but I refused, because the tooth was at the bottom and the value of this prosthesis would be around R$ 400.00 if I'm not mistaken. In this same evaluation, she indicated to make a root canal on another tooth and clean it at the end of the treatment. The entire treatment was worth R$ 3540.00. She prescribed the following medications to alleviate pain: Amoxicillin (Antibiotic - take one day before surgery + 6 days), Dexamethasone (corticosteroid for 5 days) and Sodium Dipyrone (5 days). Two days later, I still felt pain, I went back to the clinic and was seen by another dentist, this one I don't know her name, who could barely explain or ask what was going on. I then spoke with the girl who works in the administrative department, Márcia, who convinced me that extraction and implantation would be the best options for me. She took another prescription for medication from another dentist, Dr. Daniel Ferraz, who prescribed me to start taking Amoxilina, Arflex 200 mg for 3 days and Nivux 100 mg for another three days (both Nimesulide). The next day, 03/12/2021, I woke up without any pain, I continued with the medication until the day scheduled for surgery. On 03/16/2021 I returned to the clinic to start the treatment. I was already lying in the chair, the surgeon Dr. Eduardo Fontes Martinho already had the anesthesia syringe in his hand, when he looked at my tooth, he did some tests to see if I was in pain, he looked at my x-ray again and said NO THERE WOULD BE NECESSARY TO EXTRACT IT. He went straight to talk to administrator Márcia. The first dentist, Dr. Gabriela Fontanella, said she believed there was a conflict of opinions, as she did believe that she should complete the extraction. Recalculated the entire budget. I said I wouldn't do it with them, as I had now lost confidence in the clinic. The administrator Márcia told me that she didn't know what had happened so that the dentist referred me for extraction and reversed the amount I had already paid in cash. Conclusion, I almost lost a tooth for nothing, due to the irresponsibility of a professional. Thanks to Dr. Eduardo, this one, reputable, ethical and professional who realized this huge mistake. If the surgery was performed by Dr. Gabriela or another malicious professional, today I would be toothless, going through a post-operative period and with my budget compromised. Learn from my mistake, always look for a second, third, even fourth opinion. Dr. Eduardo, thank you very much for your commitment to your profession. We need professionals just like you. It is worth remembering that although the clinic has available alcohol in gel and a temperature gauge, which you must measure yourself, there is no control of entry of people, there is a minimum distance between the chairs in the waiting room, people crowded in the reception waiting to be attended to and some receptionists wearing the protective mask inappropriately (I have photos to prove it).

I frequent and recommend the place. If you are looking for quality and price I highly recommend it. Clean, organized place. Hygienic and with great responsibility for service and after-care. Telephone and in-person appointments. All done to ensure accountability to the people. I recommend ✅ Go without fear.

I stopped by to schedule an evaluation on 01/22/22 but the receptionist without any empathy, without interest in giving a lot of information, I had to keep asking, instead of being informed about the evaluation, at the end of the conversation I had to ask, you don't Will you write down my number to return if there is a vacancy for evaluation? Anyway, until today no return... if the service is like that at the reception, I don't even care about the rest!!!

I got in touch with a question, I was invited to make an evaluation with Dr. Gabriela on the same day. Dr. She was very welcoming, understood my needs and indicated alternatives within my financial capabilities, clarified all doubts with a lot of patience, which made me leave there with the start of scheduled treatment. Exceeded expectations!

I had my first of two wisdom teeth extraction surgeries on 04/12 and was very well attended by Dr. Gabriela and the surgeon Dr. George. I suffer from dental anxiety due to some traumatic experiences with dentists in my childhood, but both professionals gave me a lot of calm, security and professionalism, which helped me a lot to keep my reactions under reasonable control during the procedure. Note 10 for these excellent professionals, I will come back and recommend!