Ótica Roberto Boulevard - Botucatu - SP
4/5
★
based on 3 reviews
Contact Ótica Roberto Boulevard
| Address : | Ótica Roberto Boulevard - Av. Dom Lúcio, 352 - Centro, Botucatu - SP, 18602-092, Brazil |
| Phone : | 📞 + |
| Postal code : | 18602-092 |
| Website : | http://www.oticaroberto.com.br/ |
| Categories : |
Optician
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Marcela Ribeiro on Google
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Rogerio Granciero on Google
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d&kk Soul on Google
★ ★ ★ ★ ★ comprei o óculos do meu filho lá, fui extremamente bem atendida, óculos entregues no prazo, meu filho quebrou a haste do óculos uns três meses depois jogando futebol, retornei pra saber se venderiam uma haste, e pegaram o óculos e já disseram que não tem jeito , que fábrica nem manda haste para eles se pedirem, fui na concorrente deles, e eles conseguiram achar hastes pra trocar, não da mesma marca, mas que serviam perfeitamente no óculos, para resolver meu problema, porém mesmo assim resolvi entrar em contato com a fabrica HB , que me atendeu prontamente e enviou sem custo pelo correio pra mim . achei que faltou comprometimento com o cliente, orientação, simplesmente vender uma nova armação. o que eu acabei adquirindo na concorrente pelos serviços prestados.
 I bought my son's glasses there, I was extremely well attended, glasses delivered on time, my son broke the glasses rod about three months later playing football, I came back to see if they would sell a rod, and they took the glasses and they said they don't have way, which factory does not even send rods for them to ask, I went to their competitor, and they could find rods to change, not the same brand, but that fit perfectly in the glasses, to solve my problem, but still decided to contact the HB factory, which answered me promptly and sent it free of charge by mail to me. I thought the client lacked commitment, guidance, simply selling a new frame. which I ended up acquiring in the competitor for the services provided.
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