Pink - São Bernardo do Campo - SP
3.9/5
★
based on 8 reviews
Contact Pink
| Address : | Pink - Av. Rotary, 624 - Ferrazópolis, São Bernardo do Campo - SP, 09721-000, Brazil |
| Phone : | 📞 +89 |
| Postal code : | 09721-000 |
| Website : | http://www.shoppingsaobernardoplaza.com.br/ |
| Categories : |
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Dany Cris on Google
★ ★ ★ ★ ★ Só de ter a numeração 33 já ganhou meu coração
 Just having the number 33 already won my heart
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Reinaldo Dantas SP on Google
★ ★ ★ ★ ★ Ótima loja!
Great store!
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Sandra Lucas on Google
★ ★ ★ ★ ★ HorrivgH vendedora grossa gerente depois de conversar com ela ficou debochando da minha pessoa e senti pesdima!!! Reprovado
HorrivgH thick sales manager after talking to her was mocking me and I felt terrible !!! Disapproved
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Júlia Liberato on Google
★ ★ ★ ★ ★ Amo os modelos e cores dos calçados da rede, o atendimento é atencioso e os preços são bons!
I love the models and colors of the shoes on the chain, the service is attentive and the prices are good!
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Anna Carolyne on Google
★ ★ ★ ★ ★ sandália/salto um pouquinho frágil, a corrente soltou quando fui usar na entrevista mas consegui consertar depois, pois a corrente é de encaixe. As vendedoras são simpáticas.
sandal/heel a little fragile, the chain loosened when I was wearing it in the interview but I managed to fix it later, as the chain is a snap. The sellers are nice.
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Thais Obara on Google
★ ★ ★ ★ ★ Atendimento excelente!
Fui trocar na loja do shopping metrópole e fui muito mal atendida e saí frustrada. Resolvi ir na loja do São Bernardo Plaza e fui muuuito bem atendida. Quase levei dois pares. Estou experimentando e usando a troca e se não machucar o pé, voltarei e comprarei mais. Parabéns pelo atendimento!
Excelent reception!
I went to change at the metropolis mall store and was very poorly attended and left frustrated. I decided to go to the São Bernardo Plaza store and I was very well attended. I almost took two pairs. I am experimenting and using the exchange and if it doesn't hurt my foot I will come back and buy more. Congratulations on the service!
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Tamiris Garcia on Google
★ ★ ★ ★ ★ Loja/rede desleal com seus clientes… Ganhei um presente e tive que trocar, ficou uma diferença no valor (presente mais caro que o item que escolhi para troca). E simplesmente a loja negou em deixar o valor no sistema em meu nome para uma próxima compra e também não devolvem o dinheiro… Simplesmente ficam com o valor caso o consumidor não queira comprar nada naquele momento. Outra coisa, já que é essa a conduta da rede, deveriam disponibilizar itens mais em contas… Péssimo! Não volto mais
Unfair store/network with its customers… I got a gift and had to exchange it, there was a difference in value (gift more expensive than the item I chose to exchange). And the store simply refused to leave the value in the system on my behalf for a next purchase and they also don't refund the money… They just keep the value if the consumer doesn't want to buy anything at that moment. Another thing, since this is the behavior of the network, they should make more items available in accounts… Terrible! I'm not coming back
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Kelly de Castro on Google
★ ★ ★ ★ ★ Hoje, fui até a loja no Shopping Praça da Moça, que estava com um placa enorme de tudo de R$ 49,00 á R$ 99,00. Entrei na loja, escolhi 4 sapatos. Uma dessas mercadorias, era um tênis que me foi divulgado por R$ 99,00 (lembre-se que o valor máximo da loja é R$ 99,00) experimentei e decidi levar. Fui até o caixa, passamos meu cartão de crédito no valor de R$ 340,00 APROVADO e até ai tudo bem, o valor bateu certinho com o dito e prometido pela loja. Porém, me perguntarem: quer nota fiscal? eu disse SIM. Nisso, elas foram passar as mercadoria no caixa, quando viram, o tênis na verdade estava por R$ 150,00. Eu informei que a vendedora anunciou por 99,00 e prova disso, que meu cartão já havia sido passado e aprovado, só faltava a nota. Porém, a gerente disse que tinha que desfazer a venda, pois foi vendido com o valor errado. Cancelando minha compra e quebrando todas minha expectativa como cliente. Eu fiquei muito chateada, pois o erro não era meu, a expectativa já havia sido gerada, estava feliz com minha compra, e já estava com a conta paga. Acredito, que deste caso, ela deveria priorizar o atendimento ao cliente e reconsiderado e treinado sua equipe melhor.
Gostaria que investigasse meu direito como consumidora conforme artigo 35 do código de defesa do consumidor.
Tenho todos os comprovantes.
O pior de tudo, foi que a compra já tinha sido feita. Meu cartão passou e tudo. E ai, depois disso, viram o erro e me retiraram a compra. Eu até poderia pagar por R$ 50,00 de diferença, mas achei muita injustiça, tendo em vista que o erro foi da loja.
Today, I went to the store at Shopping Praça da Moça, which had a huge plate of everything from R$49.00 to R$99.00. I entered the store, chose 4 shoes. One of these merchandise was a sneaker that was sold to me for R$ 99.00 (remember that the maximum value of the store is R$ 99.00) I tried it on and decided to take it. I went to the cashier, passed my credit card in the amount of R$ 340.00 APPROVED and so far so good, the value matched exactly what was said and promised by the store. However, they ask me: do you want an invoice? I said yes. In that, they went to pass the goods at the cashier, when they saw, the sneakers were actually for R$ 150.00. I informed that the seller announced it for 99.00 and proof of that, that my card had already been swiped and approved, all that was missing was the note. However, the manager said she had to undo the sale as it was sold at the wrong price. Canceling my purchase and breaking all my expectations as a customer. I was very upset, because the mistake was not mine, the expectation had already been generated, I was happy with my purchase, and the bill was already paid. I believe, in this case, she should prioritize customer service and reconsidered and trained her staff better.
I would like you to investigate my right as a consumer according to article 35 of the consumer protection code.
I have all the proofs.
Worst of all, the purchase had already been made. My card went through and everything. And then, after that, they saw the error and withdrew the purchase. I could even pay for R$ 50.00 of difference, but I found it very unfair, considering that the mistake was the store.
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