Pro Echo - Rio de Janeiro - RJ
3.4/5
â
based on 8 reviews
Contact Pro Echo
Address : | Pro Echo - Av. Embaixador Abelardo Bueno, 201 - Barra da Tijuca, Rio de Janeiro - RJ, 22775-022, Brazil |
Phone : | đ +99999 |
Postal code : | 22775-022 |
Categories : |
Hospital
,
|
A
|
Angela Ramos on Google
â â â â â Fui super bem atendida, passaram-se 20 minutos do meu horĂĄrio, compreensĂvel ou nĂŁo, algumas pessoas tambĂ©m aguardavam na recepção congelantes, atĂ© idosas que se estavam incomodadas com o frio, quase congelei na recepção no aguardo para ser chamada p fazer os exames, Ă© realmente muito desconfortĂĄvel todo aquele ar condicionado, acabei tento uma sinusite. Mas quanto ao atendimento presencial nĂŁo tenho o que reclamar, fui muito bem atendida. Agora que preciso dos resultados, acabaram errando minha data de nascimento, mesmo com meu documento em mĂŁos, o que fica bem difĂcil de entender, atĂ© ai tudo bem, mas para retirar laudo pela internet, isso dificultou tudo. A gente entra com o protocolo para retirada do laudo via internet, troca a senha e o sistema deles fica rodando atĂ© te deixar bem irritada. ai a gente liga, ele mandam por e-mail o link, que na verdade Ă© o mesmo que ainda estĂĄ rodando e no final diz que nĂŁo pode ser acessado porque o protocolo estĂĄ incorreto, quando na verdade foram eles que te mandaram o link com o protocolo e tudo. Ou seja, em termos de atendimento presencial sĂŁo Ăłtimos, tĂȘm falhas como todos, isso Ă© comum, mas atendimento para retirada de exames online via sistema, Ă© pĂ©ssimo. EntĂŁo deixo aqui minha sugestĂŁo, para que o sistema funcione tĂŁo bem, quanto o atendimento presencial. Obrigado.
I was very well attended, 20 minutes passed from my schedule, understandable or not, some people were also waiting at the reception freezing cold, even elderly people who were bothered by the cold, I almost froze at the reception waiting to be called to take the exams, it's really uncomfortable all that air conditioning, I ended up having sinusitis. But as for the face-to-face service, I have nothing to complain about, I was very well attended. Now that I need the results, they ended up missing my date of birth, even with my document in hand, which is very difficult to understand, so far so good, but to get the report online, it made everything difficult. We enter with the protocol to withdraw the report via the internet, change the password and their system is running until it makes you very angry. then we call, they send the link by e-mail, which is actually the same one that is still running and in the end it says that it cannot be accessed because the protocol is incorrect, when in fact they sent you the link with the protocol and everything. In other words, in terms of face-to-face service, they are great, they have flaws like everyone else, this is common, but service for taking exams online via the system is terrible. So I leave my suggestion here, so that the system works as well as the face-to-face service. Thanks.
|
L
|
Luiz Felipe on Google
â â â â â Recepção lotada . 3 pessoas atendendo na recepção. Para ficar ruim tem que melhorar muito !!!! Uma verdadeira falta de respeito.
Crowded reception. 3 people attending the reception. To get bad it has to improve a lot!!!! A real lack of respect.
|
E
|
Eliana Lima Souza on Google
â â â â â Fui a primeira vez fazer um Dopller. As instalaçÔes sĂŁo excelentes porĂ©m o atendimento Ă© muito ruim. Esperei por 1 hora e 20 minutos para realizar o exame.
Sugiro treinar as pessoas no atendimento/ organuzação!
It was the first time to make a Doppler. The facilities are excellent but the service is very poor. I waited for 1 hour and 20 minutes to take the exam.
I suggest training people in service/organization!
|
P
|
Patricia Cotta on Google
â â â â â PĂ©ssima. InstalaçÔes excelentes porĂ©m 1 hora e meia de atraso... Estacionamento carĂssimo e atendimento demorado.
Awful. Excellent facilities but 1 hour and a half late... Expensive parking and slow service.
|
R
|
Regina Maria Gomes vieira on Google
â â â â â Tomografias agendada para 15,30 paciente idoso com diabetes em jejum atraso de mais um hora esperando sem ser chamado para o exame , parece que esqueceram a ficha na recepção sĂł se deram conta quando reclamado e disseram que equipamento estava problemas para justificar a demora e ainda tem duas pessoas na frente , o ambiente Ă© limpo e refrigerado mais demora atender nĂŁo gostei
CT scans scheduled for 15.30 elderly patient with diabetes fasting delay of another hour waiting without being called for the exam, it seems that they forgot the form at reception only realized when complained and said that equipment was having problems to justify the delay and still there are two people in the front, the environment is clean and refrigerated, but it takes longer to attend I didn't like it
|
A
|
Amanda Rovani on Google
â â â â â PĂ©ssima!
As instalaçÔes são mto boas, porém estou hå mais de uma hora p fazer a ficha !
Meu exame estava marcado Ă s 8:30, cheguei Ă s 8:00 e jĂĄ sĂŁo 9:30 e nao terminaram nem a ficha ainda!
Awful!
The facilities are very good, but I've been there for over an hour to do the form!
My exam was scheduled at 8:30, I arrived at 8:00 and it's already 9:30 and they haven't even finished the form yet!
|
A
|
Andre Roberto on Google
â â â â â Todas as informaçÔes sĂŁo solicitadas previamente via whatsapp. Ao chegar na clĂnica todas sĂŁo solicitadas novamente. E se dĂĄ inicio a uma longa espera. Quase 2 horas para realização de um simples raio X. Local limpo e pessoal muito educado.
All information is requested in advance via whatsapp. Upon arrival at the clinic, all are requested again. And a long wait begins. Almost 2 hours to perform a simple X-ray. Clean place and very polite staff.
|
V
|
Vera de Sa Oliveira on Google
â â â â â Fica no subsolo, com acesso em frente a entrada da Perinatal Barra. Tem estacionamento pago (caro).
Ătimas instalaçÔes e atendimento.
Fazem vĂĄrios tipos de RX e outros exames de imagem.
Mas nĂŁo sĂŁo pontuais quanto ao horĂĄrio do primeiro atendimento. Demoram para chamar a senha.
It is in the basement, with access in front of the entrance to Perinatal Barra. There is paid parking (expensive).
Great facilities and service.
They do various types of RX and other imaging tests.
But they are not punctual as to the time of the first service. Took a while to call the password.
|
Write some of your reviews for the company Pro Echo
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Hospital,
Nearby places Pro Echo