ProntCar Câmbios - São Paulo - SP

I wasn't in the workshop I just searched the internet But by the praise, the workshop seems to be of quality. Good night. taking the opportunity I have a 98 ball goal I would like to know if you do repairs on the gearbox of this type and year of car. Thanks Good afternoon

I took my old one (Fiat 147) to review the exchange. Because it is old, we end up understanding that delays can occur due to lack of parts or delay in delivering them, but the exchange came out of there made new. Very good service! Congratulations to those involved!

I highly recommend. Reliable company, excellent service, price and great quality material.

How nice it is to find a good mechanic! After running in 3 workshops, I looked for ProntCar on the recommendation of a colleague. Rodrigo quickly discovered the problem, which seemed to be in the gearshift, as it turned on the light on the gearshift breakdown panel (and he could easily have fooled me) but which was actually in the brake pedal sensor of my Fiat 500, which had been there for a while it also disabled the ESC ramp assistant. Fair price, in 90 minutes the car was ready. Highly recommend.

I liked the service, but unfortunately my car's front bumper appeared damaged. I looked for an answer about what happened, but no response. They could have carried out a check-list upon arrival of the vehicle, so they would observe that it was not damaged.

He was recommended by the store to buy my car. He stayed with my car for 10 days and at the end he told me that it was nothing. Like nothing? My car is having obvious problems. But as the store says, you'll know. He didn't give me any paper or anything saying any official diagnosis. I took it to other shops to have the problem checked. It took half a time to review and obviously there were problems with the exchange.

At first it was well taken care of, with only small details that I even revealed, but in the case of return, the grotesque error was left because return in which I had changed the tulip and the New CV on the driver's side, and I openly said that I changed these parts for not imagining that it would be the exchange, and so I left the car and stayed approximately 30 days in which the person in charge told me that it was the Crown of the exchange, but as it was full of cars and certainly return is not so important, and told me that went to pegeout so far so good, the important thing is that it was fixed, I removed the vehicle and then I decided to take a general look because the CV was creaking on the driver's side, I was surprised when I saw the loose and dusted nut of the CV, and until then I thought that it would be just that, but when I looked at the other side of the passenger, the tulip had an old and fearful hood and with sludge and no grease, and these are causes that I always check myself, and things in general were semi new, and before making this comment I called the workshop but the attendant didn't take into account what I said, but I kept the CV in case proof is needed because the CV rate I had bought at Mercado car Aricanduva was very recent I used it only 1 week, but as I always have problems with workshops now I mark all the parts so that there will be no more exchange of new parts for old ones, this is a huge disrespect,,, but general warning who has a car with new parts ???️??️ stay tuned because hardly you you will notice this type of occurrence and even more in Ricardo Jafet ?????

Without commitment, I talked to Cleber that the value is 600, then Rodrigo, the owner said that it's not that, it's 800 and then changed to 750, he said that the service would take two days, I left on Monday and would pick up on Wednesday, I arrived on Wednesday I called he said that it ends either at the end of Wednesday or at the beginning of the morning of Thursday, calling Thursday morning he said that it only ends at 1:30 pm, calling 1:30 pm he said it would take another hour of service, and waiting until 3:00 pm nothing to finish, mechanic said it's about to finish, it would take another 20 min.... I'm still waiting right now without comment. Without respect, treats customer as if they did not exist, does not give satisfaction. I do not recommend. Let's go, answering the points that Mr. Rodrigo pointed out here: Point 1 - I'm not complaining about the price, and at no time did I say that the value is out of reach or complain about the cost, I understood that it was 800, and he was already aware of the value, Rodrigo himself who reduced the value, okay, who doesn't like it to have a lower value, and another thing, the final value was not 750 either, there were 850 where I understood that they had to put other parts and I understand your part, an observation, the engine retainer part I bought myself and I took it to install, because your employee said it would be better to take the Sabó brand so there wouldn't be a problem. Point 2 - About the delay in the service, at the time I called Rodrigo could comment as he found a leak, so he has to postpone the delivery date, but at no time was it commented that they had to resolve the engine leak, and at no time did I say that you have to do for free, from the beginning we said that any addition can tell me, I made this very clear from the beginning when I left the car. Point3 - First thing, I had a diagnosis in a company that always did preventive and maintenance, not specialized in the exchange, where you, Rodrigo, the owner of ProntCar, don't even care where the diagnosis was made, and go off slandering, guessing, saying that am I troublesome? I suggest you change these words you used. Point 4 - Let's repeat what was commented above: "he said the service would take two days, I left it on monday and pick up on wednesday", the date he informed was not me who commented, but yourself mr. Rodrigo. "I arrived on Wednesday, I called he said that either ends of Wednesday or early morning of Thursday", I did not question at all and agreed to wait until this date. "calling Thursday morning he said he only ends at 1:30 pm, calling 1:30 pm he said it would take another hour of service, " He was very patient and understanding about this postponement of the date, they were not mentioned at any time that they had a problem of engine leakage. I decided to go there to wait because I needed a car and leaving there I was going to solve my appointments, as only 1 hour more. Now thinking I want to get in trouble? I'm sorry, we're talking about delaying delivery twice, I don't have a crystal ball to know you're solving engine leaks!! Point5 - If you can re-evaluate your services, I'll give it 5 star, I'm not complaining about the service because the exchange rate leak stopped. Now, to reassess your treatment with a client, I don't think I need to say much, your answer already assesses your behavior. But anyway, thank you for the service you provided, and really, I would not want others to pass the same experience as I did. Att. Luis Lin