Soromix Concrete Machined Sorocaba - Sorocaba - SP
3.2/5
★
based on 8 reviews
Contact Soromix Concrete Machined Sorocaba
| Address : | Soromix Concrete Machined Sorocaba - Via Marginal da Raposo Tavares, Km 101,6, s/n - Vila Artura, Sorocaba - SP, 18052-775, Brazil |
| Phone : | 📞 +988 |
| Postal code : | 18052-775 |
| Website : | http://www.soromix.com/ |
| Categories : |
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Jose Carlos Ferraz Fernandes on Google
★ ★ ★ ★ ★ Atendimento pós venda péssimo, nao sabe fazer calculo e nao devolve oque errou, reclamei pelo excesso de trincas e a Engenheira nem local foi avaliar
 Lousy after-sales service, does not know how to calculate and does not return what was wrong, I complained about the excess of cracks and the Engineer was not even evaluating
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Ederson Santos on Google
★ ★ ★ ★ ★ Serviço péssimo, chegou super atrasado, o vendedor (Cesar) falando toda a hora pra eu ficar em paz que ia dar tudo certo, que ele ia acompanhar, mas foi só receber ele sumiu, faltou concreto, eles colocando a culpa no pedreiro, horrível, não recomendo pra ninguém
Lousy service, arrived very late, the seller (Cesar) talking all the time for me to be at peace that everything was going to be okay, that he was going to follow, but it was just receiving him, he disappeared, there was no concrete, they putting the blame on the bricklayer, horrible , do not recommend to anyone
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PAULO PISTILLE on Google
★ ★ ★ ★ ★ Excelente trabalho...atendimento de primeira....parabéns
Excellent work...first class service...congratulations
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Juliana Lopes Ferreira on Google
★ ★ ★ ★ ★ Não indico !
Fechei pedi 04/10/2020 encaminhei dados para cadastro.
Vendedor Fabio agendou, concreto 17/10/2020 as 7:30h.
No dia 16/10/2020 mandei mensagem confirmando alterou para as 10:30h, mais no dia 17/10/2020 as 8:05 informo via mensagem, que não iria conseguir me atender.
Detalhe já estava com o pessoal na obra que tinha contratado.
Tentei entrar em contato via telefone não me atendeu... então decidi ir até a concreteira, ao chegar lá falaram que o vendedor não tinha passado cadastro, e que NÃO era de responsabilidade deles que o vendedor é terceirizado (Olha que quem me passou o contato foi a central deles).
A empresa alegou que informo ao vendedor que não iria conseguir atender as 13h do dia 16/10/2020.
Não somos pessoas intransigente, se tivesse nos aviso com um dia de antecedência remarcamos sem problemas.
Uma falta de respeito.
E ainda alegaram que não tinham cimento =\ ?????
Concreteira sem cimento =o
I do not indicate!
I closed asked 10/04/2020 forwarded data for registration.
Salesman Fabio scheduled, concrete 17/10/2020 at 7: 30h.
On 10/16/2020 I sent a message confirming it changed to 10:30 am, but on 10/17/2020 at 8:05 am I inform via message, that I would not be able to answer.
Detail was already with the people in the work that he had hired.
I tried to contact him by phone, he didn't answer me ... so I decided to go to the concrete shop, when I got there they said that the seller had not signed up, and that it was NOT their responsibility that the seller is an outsourcer (Look, whoever gave me the contact was their central).
The company claimed that I inform the seller that he would not be able to attend at 1pm on 10/16/2020.
We are not uncompromising people, if you had warned us a day in advance we would reschedule without problems.
A lack of respect.
And they even claimed that they had no cement = \ ?????
Concrete without cement = o
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Roh Woura on Google
★ ★ ★ ★ ★ Decepcionada - venho informar a minha experiencia em relação a empresa, no dia 15/05/2020, sexta-feira, foi executado o serviço de concretagem na minha obra.
Informo oque aconteceu comigo, pode acontecer com você! Desde o começo sempre realizei o contato com o funcionário Matheus ( vendedor) e a Vanessa (pessoa responsável pela programação da entrega, também dei preferencia para essa empresa devido, a mesma informar que me atenderia no horário que solicitei, quanto ao dia e horário, atenderam minha petição, disponibilizaram os caminhões com os concreto, o caminhão com a bomba lança, e o vibrador.
O problema foi que no ato da execução da concretagem, alguém informou que iria faltar concreto, e nós proprietário, estávamos no local, também acompanhando só que lá embaixo e a equipe, encima da laje, e ouvimos alguém falar que iria faltar concreto. No decorrer do processo, já que seria 4 caminhões entrei em contato com o Matheus através watts e também falei com a Vanessa por telefone, e informei que que ninguém teria permissão para pedir mais concreto, a não ser nós proprietários ( informei que se precisasse eu mesma ligaria), ela concordou. Falei com o pessoal que estava ali, que no final se precisasse a gente resolveria, caso venha a faltar concreto, no final da concretagem, sobrou um monte de concreto onde foi jogado no chão, coisas que nem tínhamos um lugar adequado, resumindo, sobrou uma quantidade expressiva.
Surpresa, no dia 18/05/2020 l na segunda, feira logo pela manhã, recebi pelo watssap, mensagem do vendedor Matheus, perguntando se eu tinha conseguido fazer a transferência do restante que passou, fiquei indagada
com esse questionamento, devido eu ter pago a vista, através de transferência bancaria e detalhe um dia antes da execução do serviço na quinta-feira dia 14/05/2020. Questionei o mesmo que não estava sabendo, e ele disse que alguém teria pedido, questionei, mas quem pediu, ai depois de algumas mensagens de áudios pelo watssap, disse que iria falar com a Vanessa, e depois, enviaram uma mensagem dizendo que ( O prestador de serviço, para Soromix -responsável pela bomba lança, (Ricardo) , falou com o engenheiro que estava na obra, e o próprio (Ricardo ligou para Vanessa solicitando mais concreto. sem comunicar nós proprietário.
Detalhe fomos cobrados, e tivemos que pagar, por um concreto que foi despejado no chão. Agora me diz, eles sempre falam que precisa, realizar a transferência antes da empresa enviar o concreto, porque um prestador de serviço contatado pela Soromix, tem a autonomia de ligar direto para a Vanessa e solicitar, e foram prontos a atender o prestador de serviço, da empresa Soromix, sem consultar a pessoa que estava sempre ligando e conversando e efetuando a transferência que seria eu a proprietária.
Disappointed - I come to inform my experience in relation to the company, on 05/15/2020, Friday, the concreting service was performed in my work.
I inform you what happened to me, it can happen to you! From the beginning, I always made contact with the employee Matheus (salesman) and Vanessa (the person responsible for scheduling the delivery, I also gave preference to this company due, the same inform that they would attend me at the time I requested, regarding the day and time, they answered my request, made the trucks with the concrete available, the truck with the boom pump, and the vibrator.
The problem was that in the act of executing the concreting, someone informed that there would be a shortage of concrete, and we, the owner, were on site, also accompanying only that down there and the team, on top of the slab, and we heard someone saying that there would be a shortage of concrete. During the process, since there would be 4 trucks, I contacted Matheus via watts and also talked to Vanessa by phone, and informed her that no one would be allowed to ask for more concrete, except us owners (I informed her if I needed to would call), she agreed. I spoke with the people who were there, that in the end we needed to solve it, if there is a lack of concrete, at the end of the concreting, there was a lot of concrete left where it was thrown on the floor, things that we didn't even have a suitable place, in short, there was an expressive amount.
Surprise, on 05/18/20 l on Monday, Monday morning, I received through the watssap, message from the seller Matheus, asking if I had managed to make the transfer of the rest that passed, I was asked
with this questioning, due to the fact that I had paid in cash, via bank transfer and details the day before the service was performed on Thursday, 05/14/2020. I asked the same question that I didn't know about, and he said that someone would have asked, I asked, but whoever asked, there after some audio messages through the watssap, said he would talk to Vanessa, and then, they sent a message saying that (O service provider, for Soromix -responsible for the boom pump, (Ricardo), spoke to the engineer who was on the job, and himself (Ricardo called Vanessa asking for more concrete. without notifying us owner.
Detail we were charged, and we had to pay, for a concrete that was dumped on the floor. Now tell me, they always say they need to do the transfer before the company sends the concrete, because a service provider contacted by Soromix, has the autonomy to call Vanessa directly and request, and they were ready to assist the service provider , from the company Soromix, without consulting the person who was always calling and talking and making the transfer that I would be the owner.
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helber alves Alves on Google
★ ★ ★ ★ ★ Não indico a ninguém o nome dessa empresa deveria mudar para sorolixo
A empresa só quer vender não tem o mínimo respeito ao seus cliente
Não cumprem com horários marcados e não tem comunicação precisa com seus cliente.
Fechei contrato com eles para o dia 21/12/2020 as 13h passei o dia inteiro as as 17h esperando o concreto e não veio a desculpa foi que furou o pneu do caminhão
Depois falei com a Vanessa que é responsável pelo agendamentos e ela me disse que não tinham bomba para mandar na obra naquele dia.
Resumindo péssimo prestador de serviço.
I do not tell anyone the name of this company should change to sorolixo
The company only wants to sell has no respect for its customers
They do not comply with scheduled times and do not have precise communication with their clients.
I signed a contract with them for 12/21/2020 at 1 pm I spent the whole day at 5 pm waiting for the concrete and there was no excuse it was that the truck tire was flat
Then I talked to Vanessa who is responsible for scheduling and she told me that they didn't have a pump to send on the job that day.
Summing up lousy service provider.
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Francisco Mariano on Google
★ ★ ★ ★ ★ Não foi muito agradável e muito estressante, comprei somente o concreto e me mandaram o caminhão bomba , e eu tinha alugado um caminhão por fora, o gerente Danilo me coagiu no telefone me dizendo que se eu não ficasse com o caminhão bomba deles nao iriam descarregar o concreto, muito constrangido tivemos que explicar para o rapaz que tinha contrato para fazer o bombeamento do concreto, e para ajudar os funcionários da soromix da bomba levaram o resto do concreto embora sem pedir, falei com um diretor Meira da empresa sobre tudo isso, alegou normal sem se preocupar com nada, fim das contas paguei a bomba deles para não sujar meu nome, e ainda sem nenhum ressarcimento do concreto que levaram embora , uma empresa que só pensa em si e mais ninguém .
It wasn't very pleasant and very stressful, I just bought the concrete and they sent me the pump truck, and I had rented a truck outside, the manager Danilo coerced me on the phone by telling me that if I didn't keep their pump truck, they wouldn't unload the concrete, very embarrassed, we had to explain to the guy who had a contract to pump the concrete, and to help the pump soromix employees they took the rest of the concrete away without asking, I spoke to a company director Meira about all this, claimed to be normal without worrying about anything, in the end I paid their bomb so I wouldn't dirty my name, and still without any compensation for the concrete they took away, a company that only thinks of itself and no one else.
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Hiury Alves Santos on Google
★ ★ ★ ★ ★ Procurem qualquer outra, vocês vão se arrepender se pegarem aqui, são horríveis, não sabem nem fazer um cálculo de concreto e tive que fazer massa a mão por que foi insuficiente, e depois eles simplesmente somem quando o barco afunda, de verdade, se está lendo isso, pegue em outro lugar, valorize seu dinheiro.
Look for any other one, you'll regret it if you take it here, they're horrible, they don't even know how to do a concrete calculation and I had to make dough by hand because it was insufficient, and then they just disappear when the boat sinks, really, if it's reading this, take it somewhere else, get your money's worth.
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