Adal Alumínio e Vidros - Teresópolis - RJ

The image of Adal they had given me was very bad. But they were super attentive to me and met the deadline! Congratulations Adal!

Great buy! I bought acoustic windows that worked very well for me. They are still perfect today.

I have been working with the company for 2 years but we are very satisfied. Some problems occurred but were always helpful in resolving them immediately. Thanks Team Adal

Glasses much cheaper, because it does not meet deadlines, and has not yet completed the service once, the service begins and does not end and the client has to be begging to finish, not to mention that it was payment in sight. Aff

Great company !! I've been working with the company for a few years. In the Resende area of ​​Rio de Janeiro. Every time we had problems, they were solved and always in the best way possible. Thanks

Bad experience! Looks like they're doing you a favor. Do not meet deadlines, ignore you, give no return and you will have to beg to finish your service. Everything Rousely reported in her comment happened to me, just to summarize.

People, if you do not want to have annoyance, product of bad quality and be treated like garbage, do not do business with that company. It is a complete nonsense how she acts and the product and service they make !! I have been trying to solve my problem for more than a year, with a total neglect on the part of the company !!! It has no commitment with quality, with the customer, with what it delivers. Disrespects everyone without the least embarrassment. They do not answer the client, they do not give answers, they do not solve the problems created. Ignores the customer even though they have not delivered the purchased product. And when they respond, they lie, they mark and they do not appear nor give the least satisfaction, nor To make an excuse Liar! They simply act as if nothing had happened !!! A total neglect !! It's just a headache !!! If you want details of my experience, just read the report below. Unfortunately I bought several products with this company in the second half of 2017: sliding door of blindex, boxes, mirrors. But I just had problems. I'm with problem in my box, which was to be all stainless, but it is rusting. And the company "pretends to be dead" and never solve this problem, which already lasts a year !!!!!. I would like to alert people / consumers to the risk they are having. Briefly, I will concentrate on the last problem I am having, in the box, which as I said, already lasts more than a year .... a box in stainless steel model pulley. For starters, the box has already been delivered late. As we started to use the box, we noticed that the water inside the box was leaking from the bottom of the box glass, wetting the entire outside of the bathroom. We asked for technical assistance, which, after a lot of effort, a lot of scheduling attempts, too many redial visits, we got a technician to come to the place. In fact the box was made with the smaller glass size than it should, and to solve, instead of changing it, the company put a profile ("made a gambiarra") to seal the exit of water. After another time of use of the box, the profile (which according to reported would be stainless) began to rust. At one of the technical assistance visits of another company's product (for a change, it was a problem!), The technician took pictures of the box and informed us that these photos would be passed to the company and they would contact us soon. solve. Ledo mistake. Months passed, and I would call incessantly to the company asking someone to come and see and solve the box problem. And nothing. After numerous phone calls, regrets and loss of patience, a technician came to my house to see the problem again and take more photos. A few more months have passed and nothing !!!! Until, after much annoyance and threat to put the situation on social networks, a technician came to my house, but came with the wrong profile and saying that I would not give to do the service because it was late !!! So far I'm waiting for the new profile. I've never been called to schedule a technical assistance visit. After more phone calls (usually msg by WhatsApp), said they were coming on 13/05. No one came, and worse than that, is that the company did not even bother to call apologizing, marking a new date. Simply ignored !!! Since they did not call to give me satisfaction, I went back to msg on Wednesday afternoon, 05/05. At the end of the day they reported that they would come the next day, 5/16. They did not come. During the day I passed several msgs and they answered that they would come, but they did not come and they did not give satisfaction. It's as if nothing had happened! They make us clowns and Call! Total lack of professionalism and respect !! So, if you do not want to have a headache, be treated as a nothing, disrespectfully and with disdain, and still receive a poor quality product, DO NOT CONTRACT ANYTHING WITH THIS COMPANY !!!

I bought PVC frames for 3 residences in Macaé. All were delivered without problems. I triggered the guarantee of one of them only once and they offered to answer and everything was ok. We appreciate the partnership.