Anima Animal Veterinary - Rio de Janeiro - RJ

I took my dog ​​with a simple berne and today I find myself without him, I was attended by Dr Milene Lobo Dinis CRM 9865 who prescribed an anti-inflammatory vaccine after removing the berne, and in addition more anti-inflammatory medicine per pill and ended up intoxicating him, we came back and had to give another vaccine that she said was beneficial (caused by the medicines she prescribed) and he ended up not resisting, in my view they try to push the vaccines they have there to the client so you don't just pay for the consultation and because of a slip, he ended up prescribing more medicine on the outside and his liver couldn't resist so much medicine.

I really liked it! I was very well attended and my dog ​​too, I recommend it!

We were adopted by a puppy stray kitten 1 month ago, I went to the petshop and they sold me a capstar pill for fleas and said it was safe for more than 1 month of life. On the same day my kitten almost died of intoxication since the dose he was given was high for him, who is tiny. - We admitted to the hospital: R $ 680.00 paid - hospitalization, consultation, blood test and medications from that night only. - He stayed 2 more days. I asked for a reduction in the amount since I could not pay another R $ 390 for each day I stayed there ... it dropped to R $ 200 per day. - I can't complain about the service and friendliness of Drs Marlon and Pâmela. They were very attentive! - A week later our pet very apathetic and sneezing back for another consultation and blood test - R $ 250.00 on Sunday - just compliments to Dr. Carla! - Tuesday, 2 days later, I came back with him because he was even worse, LYING, EVIL OPENED EYES, DID NOT STAND UP, DID NOT REACT TO STIMULUS, DIDN'T EAT OR DRINK ANYTHING. Diagnosis of the doctor, owner of the clinic: gingivitis, fever of 40.1 and need for hospitalization again for hydration, new blood test, antibiotic, medications etc. etc. etc. - I couldn't leave him ... in less than 1 month I spent R $ 1,330.00 in this clinic, and each new hospital stay would be R $ 390 because he made it clear that he couldn't do R $ 200 / day, apart from all the new exams and etc. more that they were going to do. - When reporting that he could not leave him, the doctor was soon releasing the animal without any prescription for home even though I said that I would seek more accessible care. - That's when I had to ask if he could give dipyrone to give the animal a minimum comfort, because I couldn't let him convulse from fever at home until he got care, and that's when he prescribed this medication. - I was very embarrassed and saddened by the DISASTER I left forgetting to ask how to treat gingivitis. The service showed a totally ambitious behavior ... while he was a paying patient, ok, all the attention in the world, but when I said I would take him to another place because I would not be able to pay the very high expenses there .... no concern with the welfare of the animal that would leave with a high fever, without being fed by pain in the gums. - My husband, very upset, went there to find out what had happened, the reason for that care that did not satisfy us by far and so the answer given was that the animal would not tolerate oral medications and that nothing would have an effect due to the his picture. --- OUTSIDE: When I got home, I immediately gave the dipyrone ... 30 MINUTES LATER ... THIS IS THE CAT FOR WHICH DIPIRONE WOULD NOT EFFECT ANY ... LIVING OPEN EYES, EATING WELL, DRINKING WATER ETC .. (photos BELOW) and so it is until now. - I know he still needs care, which we are providing, but this post is an alert, because animals with pedigree or not, with condition to pay or have no importance, are little lives too! - I cannot evaluate the structure of the clinic as bad, because it is not! It has all the structure for care, attentive doctors (Marlon, Pâmela and Carla), but I can say that my impression on the financial issue was: the management of the clinic, despite not having treated me badly, looked more at the money that I would not receive with the new hospitalization than the minimum welfare of the animal that was in front of him in a very poor state of health. He released the birthday like that because we didn’t put him there. That hurt a lot! We adopted a stray cat for love and we are doing our best to take care of him, but the money spoke louder. - This evaluation does not have the desire to harm the clinic in general but, with all due respect, make clear my indignation and a request not to allow more animals leaving an appointment to get worse at home, without the minimum of attempts at comfort for the pain of them and the tutors just because they cannot pay what you charge to intern.

My Amora was very well attended in the emergency clinic by Dr. Paula. Super affectionate, careful. Thank you so much for your dedication and attention to my baby.

My Yorkshire dog was bitten by a Siberian rusky, punctured his lung. He was attended and they put him under observation at night and in the morning he was dead. I asked why they didn't operate or indicated for the operation. They said it was the procedure... draw your conclusion.

More than 1h30 waiting for service. I did RX images and had to go back to the clinic in person to collect the images because they said they would send it via email and they didn't. Report? Forgets. 3 days later and the doctor still hasn't done it. It's wait after wait. Having to charge someone personally for her to do her work, which was paid and not cheap, is the worst. And for the better, while I'm waiting at the clinic for the doctor to return from his lunch break, the only two doctors are having lunch at the same time. I imagine if some service arrived what it would be like. Never come back. And if I can, I don't recommend it to anyone.

I had a 1 year and 9 month old cat, who was hospitalized and died at Anima Animal. He had been receiving care since December because of cystitis and kidney stones, but the last blood tests done in mid-January, and ultrasound, were normal, when, suddenly, on 02/03, he obstructed. He was immediately taken for care and attended by Dr. Rafael, and had to be sedated to clear the obstruction. He was sedated twice, cleared, and hospitalized, but everything seemed to be under control. During Thursday night, the exams came out, urea and creatinine were very high, and we were told that the cat had reacted very badly to the sedation, presenting a serious condition, but everything was done to stabilize him, and Rafael only left the clinic after he presented stabilization. On Friday, although stable, the condition remained serious, when on Saturday morning, we received the news of an excellent improvement. The whole family went to visit him, he who until then seemed in a semi-coma, was awake, got out of bed and interacted a lot with all of us, which made us happy and optimistic about the recovery, which was confirmed by the exams, with the urea and creatinine rates that dropped to half, in relation to the first exam. On Sunday, he remained with stable rates, according to the vet on duty that day, but we couldn't visit him because it was Sunday. And on Monday, we woke up shocked to the news that he had passed away. .The news came through a 12-second WhatsApp audio, passed on by veterinarian Marlon. My daughter had already complained, in other contacts with this Vet, that unlike Dr. Rafael who is attentive and empathetic, he was short, objective and seemed very unempathetic. And so, he informed us of the death of the animal, without much explanation of why, he who had been improving, had suddenly worsened until death. So, my opinion about the clinic is: if you have to take your pet, take it to see the owner, because he really seems confident about what he says, besides being patient and empathetic. I didn't feel the same way in the other Veterinarians at the clinic, and the impression is that in the absence of the owner, the animals don't have the same attention and things go slack. That was the opinion that remained with me after the experience. .

I took a kitten that I rescued with sporotrichosis to be admitted to the clinic because she was not feeding or drinking water, I saw that she would need to be hospitalized to hydrate and receive the necessary vitamins. And so it happened, the next day the need for a blood test was informed. Even with the very high value, I released it, she went back to eating and drinking water, I asked the responsible Vet if there would still be a need for hospitalization, he said no. Well, the result of the exam was explained to me, SMALL change in the liver and that she would have a possible virus (it was not clear which virus, because the cat was negative for fiv and felv). The doctor gave me the prescription and discharged me. A week later the cat my mother went to put food and found her in a coma. My mother rushed her to another vet, with the prescription and blood test to show there. As soon as the vet saw the prescription and the exam, she got a scare. The doctor doubled the medication that was already harming her liver, yes, he was already aware that she was taking itraconazole and DOUBLE the amount, ended up with her liver. And even with the change in the exam, no liver medication was prescribed. And the virus was actually a bacterium. It was not treated and the condition worsened. She left, her body couldn't take it. The case report was requested by the veterinarian who attended and I will take the appropriate measures. Extremely expensive clinic, they take you hostage because you see your pet asking for help and end up paying the absurd amount.