Bob's - Rio de Janeiro - RJ
4/5
★
based on 8 reviews
Contact Bob's
| Address : | Bob's - R. Uruguai, 380 - Tijuca, Rio de Janeiro - RJ, 20510-060, Brazil |
| Phone : | 📞 +779 |
| Postal code : | 20510-060 |
| Website : | https://www.bobs.com.br/ |
| Categories : |
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S G on Google
★ ★ ★ ★ ★ Dia 20/05/22 por volta de 15:30h, fui tomar meu sunday de chocolate que consumo há anos.
Quando cheguei na metade percebi muito pouco chocolate, isto nunca aconteceu, o sorvete estava só branco, assim, solicitei à gerente uma gotinha de calda de chocolate, pois, havia sido feito com muito pouco. Mostrei para ela o copo. Disse que eu teria que pagar um extra. Recebi uma negativa por duas vezes e com a afirmação que foi feito certo. Argumentei com a gerente que pela minha idade e perfil de consumidora do produto - não estava agindo com esperteza e sim reivindicando o atendimento certo. Ela sustentou a negativa. Foi também fria e sem cordialidade nenhuma com uma cliente do bairro e da marca. Precisa de treinamento. Sempre com a máscara fora da boca e no queixo. Não aceito tal atendimento e lembrando que o preço do sunday aumentou e o atendimento não condiz com a marca. Obrigada
 On 05/20/22 around 15:30h, I went to have my chocolate sunday that I've been eating for years.
When I got to the halfway point I noticed very little chocolate, this never happened, the ice cream was just white, so I asked the manager for a drop of chocolate syrup, as it had been made with very little. I showed her the glass. Said I would have to pay extra. I received a negative twice and with the affirmation that it was done right. I argued with the manager that, due to my age and consumer profile of the product - I was not acting smart, but demanding the right service. She held to the denial. It was also cold and not cordial with a client from the neighborhood and the brand. Need training. Always with the mask out of the mouth and on the chin. I do not accept such service and remembering that the price of Sunday has increased and the service does not match the brand. Thanks
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Raphael Lemos on Google
★ ★ ★ ★ ★ Bob's é Bob's
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Neiva Fernandes on Google
★ ★ ★ ★ ★ Show
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bermagroo on Google
★ ★ ★ ★ ★ Top
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Alvaro Souza Da Silva on Google
★ ★ ★ ★ ★ Show
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Viny Rolan on Google
★ ★ ★ ★ ★ Rasuavel
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Josemar Viana da Silva on Google
★ ★ ★ ★ ★ Show.
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Koijin on Google
★ ★ ★ ★ ★ Good, affordable
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