Electrolux Service - Authorized Coast Santos - Santos - SP

3.8/5 based on 8 reviews

Contact Electrolux Service - Authorized Coast Santos

Address :

Electrolux Service - Authorized Coast Santos - Av. Rangel Pestana, 13 - Vila Matias, Santos - SP, 11013-551, Brazil

Phone : 📞 +
Postal code : 11013-551
Website : http://www.litoralsantos.com.br/
Categories :

Electrolux Service - Authorized Coast Santos - Av. Rangel Pestana, 13 - Vila Matias, Santos - SP, 11013-551, Brazil
L
Luciano Oliveira on Google

Pior assistência técnica de todo litoral. Inventam defeitos para tentar tirar proveito dos consumidores. Utilizamos por 3 vezes os serviços deles. Na última inventaram que teria que trocar toda parte de trás da geladeira e que custaría, $ 2.900,00. Acabamos comprando uma geladeira nova Brastemp. Resolvido o problema chamamos outro técnico para verificar, custou $ 500,00 e a geladeira nunca ficou tão boa. Agora temos duas. Prefira serviços de qualquer um menos deles. Consertos mal feitos e desonestos nos preços inventando problemas para cobrar mais.
Worst technical assistance on the entire coast. They invent defects to try to take advantage of consumers. We use their services 3 times. In the last one they invented that they would have to change the entire back of the refrigerator and that it would cost $2,900.00. We ended up buying a new Brastemp refrigerator. Fixed the problem we called another technician to check, it cost $500.00 and the fridge never looked better. Now we have two. Prefer services from anyone but them. Badly done repairs and dishonest pricing, inventing problems to charge more.
A
André M on Google

Compfeu um capacitor de maq de lava de 15uf pelo mercado livre por 36reais com frete, na electrolux está 60reais esse mesmo capacitor
Compfeu a 15uf lava maq capacitor by the free market for 36 reais with shipping, at electrolux it is 60 reais that same capacitor
C
Claudia Brito on Google

Péssima assistência. Me cobraram 650,00 por um conserto de um purificador de agua, quase o preço de um aparelho novo
Bad assistance. They charged me 650.00 for a water purifier repair, almost the price of a new appliance
A
André Marques on Google

Orçamento de 350,00 para trocar uma peça de 97,00. Eu mesmo troquei assistindo vídeo no YouTube. Revejam as políticas de preço.
Budget of 350,00 to change a part of 97,00. I switched myself by watching video on YouTube. Review pricing policies.
D
Danielle Bonardi Tavares Anel on Google

Meu cooktop começou a estalar depois que fiz uma limpeza. Suspeitei que era água mas chamei a assistência para dar uma olhada. O técnico veio, tentou tirar as bocas, não conseguiu, expliquei que podia ser água da limpeza, ele nem tentou ver. Passou um orçamento dissendo que eu teria que trocar várias peças, inclusive a boca que ele não conseguiu abrir. Me cobrou 50 reais para me passar um orçamento de quase um novo cooktop. Depois de umas horas meu cooktop voltou ao normal.
My cooktop started to creak after I cleaned it. I suspected it was water but called service to have a look. The technician came, tried to remove the mouths, he couldn't, I explained that it could be cleaning water, he didn't even try to see. A quote passed saying that I would have to change several parts, including the mouth that he couldn't open. He charged me 50 reais to give me a quote for almost a new cooktop. After a few hours my cooktop returned to normal.
V
VICTOR AMBROSIO on Google

Péssima experiência. Trocada a porta da geladeira na garantia, o produto voltou a apresentar o mesmo problema de vedação, em menos de um mês. No retorno do técnico, houve a cobrança na visita mesmo com o diagnostico de que o técnico anterior, que colocou a porta nova, não teria feito a nivelação da geladeira. Ou seja, o problema foi causado pela própria assistência, mas mesmo assim houve cobrança da visita. Falta de consideração e desrespeito ao consumidor. Não recomendo!!!
Bad experience. After replacing the refrigerator door under warranty, the product had the same sealing problem again, in less than a month. On the technician's return, there was a charge during the visit even with the diagnosis that the previous technician, who installed the new door, would not have leveled the refrigerator. That is, the problem was caused by the assistance itself, but even so, there was a charge for the visit. Lack of consideration and disrespect to the consumer. I do not recommend!!!
S
Sonia Abreu on Google

Regular
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Regi Lopes on Google

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