Forever 21 - São Paulo - SP
4.1/5
★
based on 8 reviews
Contact Forever 21
Address : | Forever 21 - R. Palestra Itália, 500 - 64 - Perdizes, São Paulo - SP, 05005-030, Brazil |
Phone : | 📞 +78 |
Postal code : | 05005-030 |
Website : | https://www.forever21.com/ |
Categories : | |
Description : | Retail chain for the latest trends in clothes, accessories & shoes, plus jewelry. |
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Mikelly Araújo on Google
★ ★ ★ ★ ★ Bom, geralmente sempre é boa mas hoje 17 de Março de 2022 NÃO foi legal. Hoje neste dia foi desobrigado por decreto o uso de máscaras, circulei por todo o shopping, inclusive dentro das lojas, aí entrei na forever circulei aí uma funcionária que já me atendeu outrora passou por mim me viu sem máscara e NÃO me abordou, seguiu em frente, continuei circulando uma funcionária dobrava algumas roupas na mesa, ela me abordou e disse moça a máscara eu respondi educadamente, moça foi desobrigado o uso hoje e peguei para mostrar o decreto a ela, ela simplesmente mal olhou o decreto é respondeu grosseiramente, ah se NÃO quiser por não poe. Eu disse muito obrigada e continuei circulando. Eu trabalho há 20 anos com atendimento ao cliente, já trabalhei com atendimento telefônico e com atendimento loja física e NUNCA, JAMAIS tratei um cliente assim com grosseria ou sendo rude desta maneira, faltou empatia, educação, gentileza e humanidade. Nota 0 para esta funcionária.
Well it's usually always good but today March 17, 2022 was NOT cool. Today, on this day, the use of masks was released by decree, I circulated throughout the mall, including inside the stores, then I entered the forever circulated there an employee who had already attended to me in the past, she saw me without a mask and did NOT approach me, followed in front, I continued to circulate an employee was folding some clothes on the table, she approached me and said girl the mask I replied politely, girl was released today and I took it to show her the decree, she just barely looked at the decree and replied rudely, ah if you DON'T want to, don't. I said thank you so much and kept circling. I've been working with customer service for 20 years, I've worked with phone service and physical store service and NEVER, EVER treated a customer like that with rudeness or being rude in this way, lacked empathy, education, kindness and humanity. Note 0 for this employee.
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Ully Martínez on Google
★ ★ ★ ★ ★ Regular
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Rita De Cassia on Google
★ ★ ★ ★ ★ Show
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izabel Emilia on Google
★ ★ ★ ★ ★ Show!!!
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J. Karen on Google
★ ★ ★ ★ ★ Ok
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Morty on Google
★ ★ ★ ★ ★ UAL
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Kathleen Caroline on Google
★ ★ ★ ★ ★ Love that
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Elsbeth Hoorn on Google
★ ★ ★ ★ ★ Very nice store
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