Prontovet Assistência Veterinária. - Campos dos Goytacazes - RJ

Very good service, I have been a customer for almost 10 years. Always with a great team, exams, reception... I've taken care of 4 animals there, all are fine. Thank you very much to all!! Dr. Márcio, Beth, Letícia, Simoni, big hug!!

Great location, specialized staff, quality in understanding, highly recommended. Attentive doctors, they evaluate all exams and give an accurate and safe diagnosis, making the client aware of the problems of their pet. Safety above all and diagnosis according to what the exams show, no guesswork, that's very important. I recommend!! I have a 10 year old pet and we love the animal and we don't take it to any vet!!!

One of the best clinics, competent doctors in addition to having parking

Excellent establishment, excellent service, own parking, frequent contact with the owner of the animal, ...

Reginaldo is an excellent professional who loves animals, he took great care of my Shih tzu. Super recommend for bathing and grooming!

I DO NOT INDICATE IN ANY WAY! We only have regrets! 3 hours of hospitalization, real MIL in unnecessary procedures and a dead kitten in the black bag. DON'T TAKE YOUR PET IN THIS PLACE! I had a very bad experience leaving an elderly kitten with breathing difficulties in the clinic. As he was over 15 years old and was breathing weakly in the morning, we suspected he was really dying, but we took him to Prontovet to get a professional opinion because it was sudden. The veterinarian barely examined it, it was already saying that it was something neurological and must be a "tumor" and needed to be hospitalized because it "seemed" very serious. We agreed with the drainage because he said it would improve breathing and see if there was fluid or blood, but he didn't bother to explain anything right and walked away. We said we would wait because depending on we wouldn't leave her. 10 minutes later he came back saying it was serious, but there was no fluid and it must have been the heart disease we mentioned. We said that we were going to take her and he said that he had sedated and INTUBED her and that "if I left there I could die on the way and that IT WOULD BE INHUMANE to let her die at home as they could do EUTHANASIA there". Absurd emotional blackmail because no blood test had been done yet and they were even talking about “euthanasia”. Anyway, the choice would have to be OURS and not his because if the situation was irreversible and it was in its final moments, why hospitalize and cause more suffering to the kitten?! Precisely to be an opportunist and take the opportunity to take several exams and procedures without the need or AUTHORIZATION! What is the logic of him suggesting EUTHANASIA and asking for ULTRASOUND to see if he has “plump in his belly”???? MERCENARY! We warned that we were going to wait for the time to pass sedation and that we would pick her up around 15:00. Then we left the clinic extremely upset with the behavior of the veterinarian. This was around 11am. Before 1pm, after I told a friend about what happened and she told a lot of bad stories about the place, we got in touch to look for it and they said I HAD DIED! NO CALL to notify lost time because the longer they stayed, the more exams they would charge. In short, they performed meaningless procedures and INTUBING WITHOUT AUTHORIZATION, which prevented us from taking them home after the consultation. The doctor who attended was extremely cold and only thought about money with emotional blackmail. He didn't explain anything right and was soon hospitalized and threw a responsibility on us if we didn't leave it there! Finally, the kitten stayed 3 HOURS in the clinic, DIED AWAY from us and they charged THOUSAND REAIS in meaningless exams, including ultrasound, which was 225 reais. “INHUMAN” was her dying AWAY from US undergoing procedures that caused MORE STRESS than PEACE at that time. She should have stayed with us and not with INHUMANE people who did several procedures just thinking about PROFIT since she was already in the last hours of life due to the issue of age. We just wanted confirmation from a professional and not cause more wear and tear for her!!! Who can guarantee that she didn't die the moment they said they intubated after the drainage? We couldn't see… Bad experience from reception to doctor! Unfortunately, the conduct of the clinic at that time did not have 1 positive point! In addition to being INhuman they were OPPORTUNISTS! No wonder the clinic is now empty!