Soul OdontoArte - São Paulo - SP

Poor service with a lack of clarity outside the narmal. They mark something and when they get there they don't do it with any excuse. I scheduled an extraction 1 month in advance and on the day they did not answer me because they did not send the request to the health insurance. Not once but twice. DON'T GO IN THIS PLACE

Incredible experience, Dr Fabiana was an amazing professional, super attentive and careful! I highly recommend it!

ATTENTION DEAR PROFESSIONAL COLLEAGUES! PLEASE READ THIS COMMENT BEFORE YOU START WORKING AT THIS CLINIC. I STAYED IN THIS PLACE FOR 3 MONTHS, EVERYTHING WAS WELL. THE COMBINED WAS RECEIVING IN CASH AT THE END OF THE DAY, UNTIL AI OK. UNTIL THEY BEGAN TO CRUISE ME AND SAY THAT THEY WERE OUT OF CASH AND THAT THEY WOULD PAY ME VIA DEPOSIT. I BROUGHT I BELIEVED, I WAS WAITING AND NOTHING OF MY MONEY FAILED IN MY ACCOUNT. I WENT ON VACATION IN DECEMBER AND THEY STILL HAD NOT PAID ME, I CALLED, I SENT WHATSAPP TO CHARGE, AND NOTHING, THEY FULLY IGNORED ME. I HAD TO GO IN PERSON TO THE CLINIC IN JANUARY AND THEY DID NOT PAY ANY 40% OF WHAT THEY OWE ME. THEY LIE IN THE HARD FACE, SPOKE A LOT OF MISSING COMPLETELY WITHOUT NEXUS. I WILL GO TO THE SMALL CLAIMS COURT, BECAUSE IT WILL NOT STAY LIKE THAT. STAY SMART AS YOU ENTER THIS CLINIC TO WORK. I DON'T RECOMMEND IT TO ANYONE!!!??

They simply suspended my treatment under the health insurance and said that if I wanted to be treated I would have to pay for it. Disappointed.

The service is excellent, both from Dr Faniana and the girls at the reception. I loved it, I recommend it.

I was very well received by all the staff at the place. I felt very comfortable.

The clinic is good. The atmosphere is very pleasant and Dra Fabiana took all my doubts, I also liked that they facilitate the forms of payment.

RUN!! Only suffering, lack of respect and professionalism! Unfortunately I was afraid to abandon the treatment and I was accumulating years of suffering, dissatisfaction and a lot of money spent WITHOUT a solution! My saga began in 2014 when Dr Fabiana evaluated my case. I needed braces and implants. In the device she charged me double to put one that was self-ligating because, according to her, with this type of device it would be faster and the treatment would have a maximum duration of 2 years. My treatment lasted 7 years! But it didn't end there, at the end of 2020 my NIGHTMARE started... I had 5 teeth implanted and until April 2022 I couldn't keep the prosthesis in my mouth for more than 1 month. First my bite was crooked, I complained because I had friction and it was very uncomfortable, and Dr Fabiana suggested I put invisalign, and my answer couldn't be any other: I just took the braces off that I stayed for approximately 7 years!! Going back to the implants... several times the teeth fell out, she marked and I got there and the tooth was not there: once the motoboy had an accident on the highway because he was coming from the countryside, on the other the prosthetic threw the tooth in the trash without wanted, another one had a problem with the piece, she even asked me to record audio for her to send it to the prosthetist explaining and exactly what was not good, I took pictures literally drawing my dissatisfaction and discomfort at that moment, every hour was something I didn't it worked and when it finally looked like the teeth had been left in the mouth it started to darken, I went to the office again and she told me that it was because the prosthetist did not make the crown of the correct material, that is, I paid for one material and she glued another in my mouth and didn't even notice and I was lucky that it got dark and in my mouth because that was the only way she found out. Finally, I discovered one more point: I contracted all my implants with metal free cora (which is much more expensive) and in the back tooth she put the one with metal and I assure you that this one couldn't not realize that it was metal!! In addition, lack of respect and professionalism is constant with everyone around: patients, employees, constant fights in the office and always talking bad about someone. I'm writing because I would have liked to have read something at the beginning of my treatment that would have alerted me and that could have stopped so much suffering, crying and trauma!! Unfortunately it took me a long time to realize how hostile and bad this journey of 8 years of treatment was, I am exposing here all my history and experience with Dr Fabiana so that no one else suffers like me, because no one deserves this kind of experience, especially with something so delicate that is health!!