Zap Colchões Outlet - São Paulo - SP
3.4/5
★
based on 8 reviews
Contact Zap Colchões Outlet
| Address : | Zap Colchões Outlet - Av. Nossa Sra. de Sabará, 1638 - Vila Isa, São Paulo - SP, 04686-002, Brazil |
| Phone : | 📞 +98 |
| Postal code : | 04686-002 |
| Categories : |
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Helio Kassama on Google
★ ★ ★ ★ ★ Estou com grandes problemas com a empresa pelo não cumprimento do prazo de entrega e desencontro de informações dos funcionários. Estou a pouco mais de dez dias tentando resolver o problema no entanto cada contato com a empresa é uma tentativa frustrada e uma nova data para a resolução que nunca chega.
 I am in great trouble with the company for non-compliance with the delivery deadline and mismatch of employee information. I am just over ten days trying to solve the problem however every contact with the company is a frustrated attempt and a new date for the resolution that never arrives.
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David Correia on Google
★ ★ ★ ★ ★ Como a colega falou em outro comentário, fui bem atendido no início, mais foi só disseram q entregariam na terça feira e já é sábado e nada, telefone vc liga e nada e nenhuma satisfação por parte deles já q deixei meu cel de contato.
As the colleague said in another comment, I was well attended at the beginning, but it was just said they would deliver on Tuesday and it is Saturday and nothing, phone you call and nothing and no satisfaction on their part that I left my contact cel.
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Magali Rocha on Google
★ ★ ★ ★ ★ Simplesmente um lixoooooooo! Atendimento na hora de comprar só falta te pegar no colo, depois.....esquece, passou seu cartão meu amigo, esquece.
Vão te tratar de qualquer jeito, disseram que iriam entregar na sexta-feira às 17:00hr, liguei no celular da vendedora porque nem telefone tem a loja, ela disse que aconteceu um imprevisto, eu eu disse "mas avisa agora"? Ela disse que atrasaria 40min, atrasou mais de 01:30hr, tive que pedir para a portaria deixar entrar, porque é prédio e podia entregar até as 18:00hr, a vendedora desligou o celular e nem quis saber...o dono ligou dizendo que estava chegando e que só estava avisando se eu quisesse receber no mesmo dia...super mal educado e grosso!
Não recomendo de jeito nenhum....
Simply lixoooooooo! Attendance at the time of purchase just need to pick you up, then ..... forget it, passed your card my friend, forget it.
They'll treat you anyway, they said they were going to deliver on Friday at 5:00 pm, I called the saleswoman's cell because no phone has the store, she said something unexpected happened, I said "but tell me now"? She said it would delay 40min, delayed more than 1:30 pm, had to ask the concierge to let in, because it is building and could deliver until 18:00, the saleswoman hung up the phone and did not care ... the owner called saying that was coming and was only warning if I wanted to receive the same day ... super rude and rude!
Not recommend at all ....
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Neia Siqueira on Google
★ ★ ★ ★ ★ Eles são simpáticos e atenciosos na hora da venda, mas reze para não ter nenhum problema, pois eles são péssimos nos pós venda!
Não dão atenção, não atendem ao telefone e tratam o cliente mal.
Não recomendo!!!
They are friendly and considerate at the time of sale, but pray you don't have any problems, as they are terrible post sales!
They don't pay attention, don't answer the phone, and treat the customer poorly.
I do not recommend!!!
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Fabio Almeid on Google
★ ★ ★ ★ ★ Passem longe!
Péssima experiência, jamais indicaria ninguém para essa loja. Saimos de casa hoje dispostos a trocar de sofá, passamos por essa loja e saímos nos sentindo desrespeitos, fomos mal atendidos por um vendedor mal preparado. Até haviam sofás no modelo e abaixo dos valores que da nossa pesquisa, mas pelo atendimento péssimo nem cogitamos comprar.
Pass away!
Bad experience, I would never recommend anyone to this store. We left home today willing to change our sofa, we passed by this store and left feeling disrespectful, we were poorly served by a poorly prepared salesperson. There were even sofas in the model and below the values we found in our research, but due to the terrible service, we didn't even consider buying.
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Zi Ferreira on Google
★ ★ ★ ★ ★ Péssima pós venda!! Recomendo não comprarem. Desde o dia 6 aguardo a entrega de um Box solteiro, e eles nem atendem o tel o dar explicações.
Terrible after sale!! I recommend not buying. I've been waiting for the delivery of a single box since the 6th, and they don't even answer the phone or explain.
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Andre Silva on Google
★ ★ ★ ★ ★ Fui no sábado para ver um sofá, fui super bem atendido, preços excelentes, prometeu a entrega na segunda até às 13:00, as 11:00 sofá já estava na minha sala montando
Super indico ?
I went on Saturday to see a sofa, I was very well attended, excellent prices, promised delivery on Monday until 1:00 pm, at 11:00 am the sofa was already in my living room assembling
Super nominate ?
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Paloma Manoela on Google
★ ★ ★ ★ ★ Péssima! Empresa nenhum pouco comprometida com cliente, estou com problema enorme com eles e ninguém resolve e não consigo nem abrir um reclame aqui porque não encontro o nome da loja, porém já estou acionando judicialmente pois todas as maneiras amigáveis que tentei resolver eles cagaram pra mim!
Não recomendo nem de longe e quem bem souber pesquisa antes de comprar com eles porque olha a pior decepção da minha vida .. Se tivesse nota zero era essa que eles mereciam
Awful! Company not at all committed to the customer, I have a huge problem with them and no one solves it and I can't even open a claim here because I can't find the name of the store, but I'm already filing a lawsuit because all the friendly ways I tried to solve they shit on me!
I don't recommend it by far and anyone who knows how to do research before buying from them because it's the worst disappointment of my life .. If I had a zero grade, this would be what they deserved
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