Bronstein Medical Diagnostics - Rio de Janeiro - RJ

3.2/5 based on 8 reviews

Contact Bronstein Medical Diagnostics

Address :

Bronstein Medical Diagnostics - R. Xavier da Silveira, 59 - Copacabana, Rio de Janeiro - RJ, 22061-010, Brazil

Postal code : 22061-010
Website : https://www.bronstein.com.br/
Categories :

Bronstein Medical Diagnostics - R. Xavier da Silveira, 59 - Copacabana, Rio de Janeiro - RJ, 22061-010, Brazil
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DAVANTI ELETRONICA on Google

Que laboratório bagunçado, além de demorar a fazer o exame ,quando fui buscar hoje ,o exame estava pronto ,só que não tinham tinta para imprimir o exame ,meu e de diversas pessoas que chegavam ,um absurdo!!!Resumindo voltei para casa sem exame por não ter tinta!
What a messy laboratory, in addition to taking a while to take the exam, when I went to pick it up today, the exam was ready, but they didn't have ink to print the exam, mine and several people who arrived, an absurd!!! exam for not having ink!
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Carolina Maranhao on Google

Trouxe um pedido de ressonância de coluna e tentei marcar na unidade, onde fui informada que não seria possível, apenas online. Tentei obter uma informação justamente por ter dúvidas se o pedido estaria correto, me informaram para marcar no site que na hora do exame tirariam minhas dúvidas. Resultado: marquei no site, enviei o pedido, tentei contactar pelo whatsapp (onde é impossível obter atendimento pela inteligência artificial) e quando cheguei para realizar o exame, me informaram que não poderia ser realizado pois o pedido estava incorreto. Tentei me informar de todas as formas e agora perdi o dia e terei que retornar.
I brought a spinal MRI order and tried to book it at the unit, where I was told it wouldn't be possible, only online. I tried to get information precisely because I had doubts if the order would be correct, they told me to book on the website that at the time of the exam they would clear my doubts. Result: I made an appointment on the website, sent the request, tried to contact via whatsapp (where it is impossible to get service by artificial intelligence) and when I arrived to perform the exam, I was informed that it could not be carried out because the request was incorrect. I tried to inform myself in every way and now I lost the day and I will have to return.
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Márion Strecker on Google

Fui para fazer uma mamografia e a funcionária fez o exame na correria. Na semana seguinte recebi email informando ser necessário refazer o exame. Liguei para o telefone informado, perdi um tempão ouvindo longas gravações e sendo transferida de setor e setor, até conseguir reagendar. Voltei ontem ao Bronstein e uma outra atendente esmagou minha mama como nunca tinha ocorrido na minha vida. E olha que faço mamografias há décadas. Quando já estava gemendo de dor, ela deu uma volta adicional para apertar ainda mais. Hoje a mama continua dolorida. Não recomendo. Achei tudo desrespeitoso.
I went for a mammogram and the employee did the exam in a hurry. The following week I received an email informing me that it was necessary to retake the exam. I called the phone number informed, I spent a lot of time listening to long recordings and being transferred from sector to sector, until I managed to reschedule. I went back to Bronstein yesterday and another attendant crushed my breast like never before in my life. And I've been doing mammograms for decades. When he was already groaning in pain, she turned around to tighten even more. Today the breast is still sore. I do not recommend. I found it all disrespectful.
E
Etilda altman Tilda on Google

Atendimento incompetente e extremamente deficiente. Quase uma hora esperei na recepção para o pedido médico ser expedido ao 2° andar. O resultado foi entregue incompleto. Exame color doppler de membros inferiores venoso e arterial. Só recebi o venoso. Tive que voltar outro dia e esperar uma hora para receber o arterial. Sou idosa. Gastei dinheiro em táxis, fora o tempo perdido e o aborrecimento.
Incompetent and extremely poor service. Almost an hour I waited at the reception for the medical order to be dispatched to the 2nd floor. The result was delivered incomplete. Color Doppler examination of venous and arterial lower limbs. I only received the venous. I had to go back another day and wait an hour for receive the arterial. I'm elderly. Spent money on taxis, wasted time and the annoyance.
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A. S. on Google

Bem grande e com diversos exames , fica bem cheio por ser tratar de uma unidade MEGA , mas tem um atendimento dinâmico na entrada agilizando com senhas , podia ter mais funcionários nas cabines de atendimento devido a quantidade de pessoas pela manhã e depois ir administrando durante o dia !!
Very large and with several exams , it is quite crowded because it is a MEGA unit , but it has a dynamic service at the entrance , streamlining with passwords . day !!
V
Vladimir Zaitsev on Google

Service of medical analysis
M
Mari F. S. C. on Google

Excellent service In some hours is full
Y
Yaman on Google

I went on a Tuesday and asked to schedule a COVID test. They said I don’t need an appointment and can just walk in. I went back Friday for the test, they told me they don’t do testing there. Told me I need to call and make an appointment. Horrible service

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