Hertz - Rio de Janeiro - RJ
3.9/5
★
based on 8 reviews
Contact Hertz
| Address : | RIOgaleão - Aeroporto Internacional Tom Jobim - Av. Vinte de Janeiro, s/n° - Ilha do Governador, Rio de Janeiro - RJ, 21941-570, Brazil |
| Phone : | 📞 +877 |
| Postal code : | 21941-570 |
| Website : | https://www.hertz.com/rentacar/reservation/ |
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Pacific Center on Google
★ ★ ★ ★ ★ ninguem atende telefone nos ultimos 3 Dias ainda falam que 24 horas
 no one answers the phone in the last 3 days still say that 24 hours
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Fernando lima on Google
★ ★ ★ ★ ★ É muito difícil resolver qualquer problema com a Hertz, o veiculo que estava utilizando foi roubado e você tenta resolver não consegue . empresa de bosta...
It is very difficult to solve any problem with Hertz, the vehicle you were using has been stolen and you are trying to solve it. crap company ...
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Leonardo Caldas on Google
★ ★ ★ ★ ★ Excelente! Preço bom, ótimo atendimento e carros novos. Recomendo.
Great! Good price, great service and new cars. I recommend.
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Alexandre Feijão on Google
★ ★ ★ ★ ★ Nunca vi uma locadora com funcionários tão mal educados. Não tem nem água para o cliente. Trouxe 2 americanos para locar carro aqui e fomos muito mal recebidos.
I have never seen a rental company with such rude staff. There is no water for the customer. Brought 2 Americans to rent a car here and we were very poorly received.
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Homero Reyes on Google
★ ★ ★ ★ ★ Utilicé el servicio en El Galeao.Muy buen servicio de entrega y devolucion.Rápido y eficiente.Muy malo el traslado del aeropuerto a las oficinas.Tuve que esperar y subir, recién cuando pasó el 3er. Shuttle!!!y quedaron pasajeros esperando que habian llegado en mi vuelo.Si ya tienen la reserva con dia y hora,porque no previenen este inconveniente????
I used the service in El Galeao. Very good delivery and return service. Fast and efficient. Very bad transfer from the airport to the offices. I had to wait and get up, only when the 3rd passed. Shuttle !!! and passengers were left waiting for them to have arrived on my flight.If they already have the reservation with day and time, why don't they prevent this inconvenience ????
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Fábio Almeida dos Santos on Google
★ ★ ★ ★ ★ O atendimento é mto bom, os funcionários atencenciosos, porém falta muita informação, pois fiz uma reserva no site, que deu o valor da diária, as condições do carro e o valor do seguro, só fui informado que teria que pagar um valor a mais para devolver o carro em outra unidade no dia em que cheguei para alugar, mas até aí tudo bem, a diferença não era muita e o valor satisfatório, bem razoável, pois iria fazer o pagamento em dinheiro, mas a grande surpresa foi quando pediram um cartão de crédito e ser informado que teria que pagar R $700 de calção que seriam devolvidos no dia da entrega, um absurdo!!! Essa informação deveria estar no site, afinal para q o seguro do carro então??? Não concordei com o pagamento e tive q voltar para o aeroporto com 4 malas grandes, preferi pagar um táxi, depois de anos sem ir ao Brasil, já nos primeiros minutos tive esse desgosto. Localiza Hertz nunca mais, são omissos nas informações que deveriam estar no site.
The service is very good, the staff are attentive, but a lot of information is missing, as I made a reservation on the website, which gave the daily rate, the conditions of the car and the insurance amount, I was only informed that I would have to pay an extra amount to return the car in another unit on the day I arrived to rent, but so far so good, the difference was not much and the satisfactory value, very reasonable, as I would make the payment in cash, but the big surprise was when they asked for a credit card and be informed that you would have to pay R $ 700 of shorts that would be returned on the day of delivery, absurd !!! This information should be on the site, after all for q car insurance then ??? I did not agree with the payment and had to return to the airport with 4 large suitcases, I preferred to pay for a taxi, after years without going to Brazil, in the first minutes I had this heartbreak. Never finds Hertz again, they are silent on the information that should be on the site.
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Marcelo (Local guide) on Google
★ ★ ★ ★ ★ Já teve preços mais competitivos, da última vez que usei fecharam sem avisar a loja onde eu iria retirar um veículo reservado com mais de 1 mês de antecedência. Pelo 0800 disseram que não podiam fazer nada. Lamentável.
Has had more competitive prices, the last time I used the shop closed without warning where I would take a reserved vehicle with more than one month in advance. 0800 said they could do nothing. Unfortunate.
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Ricardo Serra on Google
★ ★ ★ ★ ★ Sempre bem atendido pelas meninas, mas as vezes colocam carro de frota muito usado, mas muito difícil no geral tudo zero.
Always well taken care of by the girls, but sometimes they put used car of very used fleet, but very difficult in general everything zero.
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