Mirvali - São Paulo - SP
3.6/5
★
based on 8 reviews
Contact Mirvali
Address : | Mirvali - R. Teodoro Sampaio, 1774 - Pinheiros, São Paulo - SP, 05406-150, Brazil |
Phone : | 📞 +77 |
Postal code : | 05406-150 |
Website : | https://www.mirvalimoveis.com/ |
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Antonio jose euflozino on Google
★ ★ ★ ★ ★ estilo moderno e atemporal ao mesmo tempo. Ótimo atendimento.
modern and timeless style at the same time. Great service.
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Loretta Pettinati on Google
★ ★ ★ ★ ★ A loja tem produtos de alta qualidade e design diferenciado.
Fomos super bem atendidos pela vendedora Valéria e pela gerente Denise! Já estamos ansiosos pela chegada do sofá!
The store has high quality products and differentiated design.
We were very well attended by saleswoman Valéria and manager Denise! We are already looking forward to the arrival of the sofa!
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Marcia Oliveira on Google
★ ★ ★ ★ ★ Péssima , entrega atrasada, móveis totalmente diferente do mostruário.
O pós venda não retorna, e a vendedora não te atende.
Outro problema e a emissão da nota fiscal, somente com muita insistência ela será emitida, caso contrário eles não emitem.
Após a reclamação entraram em contato, e o problema foi solucionado hoje 22/10 com a entrega das cadeiras na cor escolhida.
A Camila do pós Venda e a Flavia foram atenciosas e resolveram o problema
Terrible, late delivery, furniture totally different from showcase.
The after sale does not return, and the seller does not answer you.
Another problem is the issuing of the invoice, only very insistently it will be issued, otherwise they do not issue.
After the complaint were contacted, and the problem was solved today 22/10 with the delivery of chairs in the chosen color.
After sales Camila and Flavia were thoughtful and solved the problem
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Nutri Michelle Ribeiro on Google
★ ★ ★ ★ ★ O atendimento na loja foi ótimo, mas o pós-venda é lamentável. No momento da compra, a vendedora Simone me garantiu que a minha mesa e cadeiras chegariam até o dia 20/11/20, com grandes possibilidades de chegarem antes (a compra foi feita em 27/09/20). No dia 20/11 nada chegou e não recebi nenhum contato da loja, acionei a Simone que me informou que na verdade o prazo era de 45 dias úteis e que ainda estava no prazo, mas que não passaria disso. Ontem fizeram 45 dias úteis (02/12/20) e nada da mesa e cadeiras, acionei a Simone novamente e agora a fala é que houve um atraso dos fornecedores e nenhum prazo de entrega foi dado, estou acionando todos os dias, tentei várias vezes contato com o SAC e nada, nada de resposta, nada de prazo. Acho um grande desrespeito isso, no momento da venda mil promessas são feitas e depois disso, nenhum retorno, nenhum cumprimento de prazo, um desgaste que não aconselho para ninguém.
The service at the store was great, but the after-sales is unfortunate. At the time of purchase, saleswoman Simone assured me that my table and chairs would arrive by 11/20/20, with great possibilities of arriving earlier (the purchase was made on 9/27/20). On 11/20 nothing arrived and I did not receive any contact from the store, I contacted Simone who informed me that in fact the deadline was 45 working days and that it was still on time, but that it would not be more than that. Yesterday it was 45 working days (12/2/20) and nothing on the table and chairs, I called Simone again and now the line is that there was a delay from suppliers and no delivery deadline was given, I am calling every day, I tried several contact with SAC and nothing, no response, no deadline. I think it is a great disrespect for that, at the time of the sale, a thousand promises are made and after that, no return, no meeting of deadlines, a wear that I would not advise anyone.
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Vituu ZLins on Google
★ ★ ★ ★ ★ Não cumprem com o prazo! 70 dias para entrega de um sofá, e a cada dia que passa me dão outro prazo. São desculpas atrás de desculpas. Culpam a transportadora. Pelo valor pago pelo sofá, deveriam ir buscar lá no Sul e me entregar em casa! Não recomendo a loja a NINGUEM!
Don't meet the deadline! 70 days for delivery of a sofa, and every day that goes by they give me another deadline. It's excuse after excuse. Blame the carrier. For the amount paid for the sofa, they should go get it there in the South and deliver me at home! I don't recommend the store to ANYONE!
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Sérgio Alves on Google
★ ★ ★ ★ ★ A loja não cumpre com o prazo de entrega combinado.
No momento da venda foram super solícitos, garantiram que a mercadoria seria entregue até o prazo.
Todas as parcelas foram pagas corretamente, sem atraso, no entanto, ainda não recebemos o produto.
A loja alega um atraso no fornecedor, mas não presta nenhuma satisfação.
Todas minhas expectativas foram frustradas.
Não recomendo.
The store does not meet the agreed delivery time.
At the time of sale they were super helpful, they ensured that the goods would be delivered on time.
All installments have been paid correctly, without delay, however, we still have not received the product.
The store claims a delay with the supplier, but does not provide any satisfaction.
All my expectations were dashed.
I do not recommend.
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Daniela Ansai on Google
★ ★ ★ ★ ★ Loja bonita! Fomos logo atendidos, vendedora muito atenciosa, logo veio a gerente também nos atender. As duas muito atenciosas, educadas e preocupadas em nos oferecer a melhor mesa e cadeiras que ficaria confortável no nosso espaço. Elas mediam, carregavam as cadeiras, enfim não mediram esforços para satisfazer a nossa procura.
Recebemos tudo dentro do prazo, a loja nos avisou um dia antes e 15 minutos antes da chegada. Tudo bem embalado, e os dois rapazes que realizaram a entrega , muito atenciosos e educados. Feliz com os meus móveis. Obrigada pela atenção!
Beautiful store! We were served right away, the seller was very attentive, then the manager also came to help us. Both were very attentive, polite and concerned with offering us the best table and chairs that would be comfortable in our space. They measured, carried the chairs, in short, they spared no effort to satisfy our demand.
We received everything on time, the store let us know a day before and 15 minutes before arrival. Everything was well packaged, and the two guys who made the delivery were very attentive and polite. Happy with my furniture. Thanks for listening!
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altieri santos on Google
★ ★ ★ ★ ★ Legal
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