Guarapari Medical Center - Rio de Janeiro - RJ
3.5/5
â
based on 8 reviews
Contact Guarapari Medical Center
| Address : | Guarapari Medical Center - R. Guarapari, 41 - Madureira, Rio de Janeiro - RJ, 21351-120, Brazil |
| Phone : | đ +99 |
| Postal code : | 21351-120 |
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RENATO PORSOU on Google
â â â â â Ă um Centro MĂ©dico Madureira, com vĂĄrias especialidades. Andar tĂ©rreo atende a Traumatologia, Ortopedia e fisioterapia. Nos andares, vĂĄrias clĂnicas de diversas especialidades.
 It is a Madureira Medical Center, with several specialties. Ground floor serves Traumatology, Orthopedics and physiotherapy. On the floors, several clinics of different specialties.
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Vivian Gomes on Google
â â â â â O atendimento telefĂŽnico Ă© horrĂvel. Estou desde cedo tentando falar e nĂŁo consigo. Na Ășnica vez que me atenderam, encerraram a ligação.
The phone service is horrible. I've been trying to speak from an early age and I can't. The only time they answered, they ended the call.
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Andre Frauches on Google
â â â â â O atendimento no balcĂŁo para o primeiro atendimento e muito lento, uma demora de mais de uma hora, Ă© assim Ă© todo dia. Essa demora e para entrar na fisioterapia
The service at the counter for the first service is very slow, a delay of more than an hour, that's how it is every day. This delay and to enter physical therapy
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Thais Rodrigues on Google
â â â â â Zero consideração, me atrasei com meu bebĂȘ, liguei pra dar satisfação que me atrasaria, estava ja na rua e chovendo e mesmo assim nao aceitaram.. Fiquei indignada pois meu bb tem apenas 1 mĂȘs . Tem que entender que existe transito nesse rio de janeiro
Zero consideration, I was late with my baby, I called to give satisfaction that I would be late, it was already on the street and raining and even then they did not accept it. I was indignant because my bb is only 1 month old. You have to understand that there is traffic in Rio de Janeiro
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Eduardo Junior on Google
â â â â â Possui muitas especialidades nos andares (oftalmologista, pediatria e etc) e atende aos mais diversos planos de saĂșde. O piso tĂ©rreo concentra o atendimento fisioterapico e os consultĂłrios de ortopedia com diversas especialidades, o porĂ©m fica na questĂŁo do lugar ser pequeno ficando assim cheio facilmente. Os profissionais sĂŁo muito bons mas a extrutura deixa um pouco a desejar.
It has many specialties on the floors (ophthalmologist, pediatrics, etc.) and serves the most diverse health plans. The ground floor concentrates physiotherapy and orthopedics offices with several specialties, however it is a matter of the place being small and thus being filled easily. The professionals are very good but the structure leaves a little to be desired.
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Carol Mota on Google
â â â â â JĂĄ frequento este local hĂĄ alguns anos. Tanto eu quanto meu filho jĂĄ fomos atendidos lĂĄ. Os mĂ©dicos sĂŁo muito competentes. Precisando de raio x lĂĄ tb faz caso o mĂ©dico precise. Tem tambĂ©m fisioterapia neste local. Eu achei Ăłtimo!!!
I've been going to this place for a few years now. Both my son and I have already been treated there. Doctors are very competent. Needing an x-ray there, also if the doctor needs it. There is also physical therapy in this location. I thought it was great !!!
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Zelda Martins on Google
â â â â â ComentĂĄrio postado em 08/01/2015
Venho externar minha indignação com a situação pela qual passei ontem, às 9:30.
Estando com uma consulta marcada com dermatologista para meu filho de 15 anos para dia 22/01/2015, liguei para esta clĂnica(Day Clinic) procurando saber se havia algum modo de antecipar a consulta, jĂĄ que a alergia que ele apresentava no pĂ© piorou .
Consegui, pois houve uma desistĂȘncia para o dia 07/01/2015 (ontem).
Fiquei muito animada e aliviada por conseguir a consulta.
Chegando Ă clinica, tive a maior decepção, pois a secretĂĄria me disse que a profissional ( Dra. Aline) nĂŁo viria para o atendimento aos pacientes MARCADOS COM ANTECEDĂNCIA e que ela, a atendente do balcĂŁo, havia avisado a todos os pacientes agendados MENOS a mim, pois quando falou comigo ao telefone POR 3 VEZES nĂŁo conseguiu ou perdeu o registro dos meus dados ( telefones fixo e celular...).
RESUMO:
- NĂO CONSEGUI ATENDIMENTO PARA MEU FILHO
- perdi a consulta
- precisei pegar um tĂĄxi para chegar devido ao trĂąnsito
- tive que voltar para casa frustrada
- nĂŁo consegui atendimento em nenhum lugar ( NEM MESMO HOSPITAL PĂBLICO).
Deixo aqui o meu protesto, e também reclamação.
Em minha opiniĂŁo, a secretĂĄria errou ao nĂŁo me avisar ( nĂŁo importa o motivo), mas o profissional mĂ©dico, no caso essa Dra. Aline, tambĂ©m errou ao nĂŁo comparecer ao seu trabalho. E, por fim, creio que tambĂ©m a clĂnica erra ao nĂŁo colocar um outro profissional de mesma especialidade para cobrir a falta de outro.
Sei que todos tĂȘm problemas e ninguĂ©m estĂĄ brincando, todos estĂŁo trabalhando, assim como tambĂ©m eu e meu filho, que temos trabalho, afazeres, domĂ©sticos ou nĂŁo, e tivemos frustada nossa expectativa de resolver o problema.
Sem mais,
Giselda de Jesus Martins
P.S.: Tentei postar o comentĂĄrio acima ontem mesmo(07/01/2015) mas nĂŁo consegui.
Comment posted on 08/01/2015
I come to express my outrage at the situation I went through yesterday at 9:30.
Having an appointment with a dermatologist for my 15 year old son on 01/22/2015, I called this clinic (Day Clinic) to find out if there was any way to anticipate the appointment, as the allergy he had in his foot got worse. .
I did it because there was a waiver for the day 01/01/2015 (yesterday).
I was very excited and relieved to get the appointment.
Arriving at the clinic, I had the biggest disappointment, because the secretary told me that the professional (Dr. Aline) would not come to care for patients scheduled in advance and that she, the counter attendant, had warned all patients scheduled LESS to me, because when you spoke to me on the phone for 3 times could not or lost the registration of my data (landlines and mobile ...).
RESUME:
- I CAN'T CARE FOR MY SON
- I missed the appointment
- I had to take a taxi to arrive due to traffic
- I had to go home frustrated
- I couldn't get care anywhere (EVEN PUBLIC HOSPITAL).
I leave here my protest, and also complaint.
In my opinion, the secretary was wrong not to warn me (no matter why), but the medical professional, in this case Dr. Aline, also made a mistake by not attending her work. And finally, I believe that the clinic also misses by not putting another professional of the same specialty to cover the lack of another.
I know that everyone has problems and no one is kidding, everyone is working, as are my son and I, who have work, chores, domestic or not, and we had a frustrated expectation of solving the problem.
No further,
Giselda de Jesus Martins
P.S .: I tried to post the comment above yesterday (07/01/2015) but could not.
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Pedro Santos on Google
â â â â â Boa tarde, senhores
Eu acho Ăłtimo lugar sempre fui bem atendido, sou cliente ali hĂĄ anos, mas infelizmente nem tudo sĂŁo flores, hoje (30/06 Ă s 11:20h) por exemplo fui muito mal atendido por uma recepcionista de nome SILVANA me tratando com menosprezo e insignificĂąncia, so por que eu estava sem a carteirinha do Plano de saĂșde da UNIMED. Alguns dias antes eu fui furtado de todos os documentos dando baixa em todos inclusive do plano. Entrei em contato com a UNIMED e a mesma me passou o nĂșmero de matrĂcula da mesma para eu utlizar esquanto a carteira nĂŁo for enviada pelos Correios. Ao chegar na clĂnica a atendente SILVANA me informou que sĂł iria ser possĂvel o atendimento com a apresentação da carteirinha da UNIMED porque isso era uma ordem da prĂłpria UNIMED. Entrei em contato com a mesma e fui informado que a atitude foi IMPROCEDENTE pois tal informação nĂŁo PROCEDE. Tomando posse dessa informação, procurei o gestor da clĂnica informando o ocorrido e o mesmo ordenou que a tal atendente desse continuidade no atendimento. Como se nĂŁo bastasse, a mesma me deixou esperando na recepção por algum tempo fingindo estar ligando para a UNIMED para pedir autorização demonstrando assim a sua real postura de funcionĂĄria indisciplinar sendo notĂłrio a sua insatisfação pelo meu atendimento na clĂnica.
Quero ressaltar que gosto muito da clĂnica sempre fui bem atendido e espero continuar sendo pelos os excelentes mĂ©dicos que a casa possui, mas infelizmente certas pessoas mancham o nome da clĂnica
Grato
Att,
Engo Pedro Carlos Pinto
Prof de MatemĂĄtica & Fisica
Good afternoon sirs
I think it is a great place I have always been well attended, I have been a customer there for years, but unfortunately not everything is flowers, today (06/30 at 11:20 am) for example I was very poorly attended by a receptionist named SILVANA treating me with contempt and insignificance , just because I was without the UNIMED Health Plan card. A few days earlier, I was stolen from all documents and checked out all of them, including the plan. I contacted UNIMED and it gave me the registration number for me to use while the wallet is not sent by the Post Office. Upon arriving at the clinic, the attendant SILVANA informed me that assistance would only be possible with the presentation of the UNIMED card because that was an order from UNIMED itself. I contacted her and was informed that the attitude was IMPROCED, because such information does NOT PROCEED. Taking possession of this information, I approached the clinic manager informing him of what had happened and he ordered the attendant to continue the service. As if that were not enough, she left me waiting at the reception for some time pretending to be calling UNIMED to ask for authorization, thus demonstrating her real posture as an undisciplined employee and her dissatisfaction with my service at the clinic is notorious.
I want to emphasize that I like the clinic very much, I have always been well attended and I hope to continue to be for the excellent doctors that the house has, but unfortunately certain people tarnish the name of the clinic
thankful
Att,
Engo Pedro Carlos Pinto
Mathematics & Physics Teacher
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